Editorial & Advertiser Disclosure Global Banking And Finance Review is an independent publisher which offers News, information, Analysis, Opinion, Press Releases, Reviews, Research reports covering various economies, industries, products, services and companies. The content available on globalbankingandfinance.com is sourced by a mixture of different methods which is not limited to content produced and supplied by various staff writers, journalists, freelancers, individuals, organizations, companies, PR agencies etc. The information available on this website is purely for educational and informational purposes only. We cannot guarantee the accuracy or applicability of any of the information provided at globalbankingandfinance.com with respect to your individual or personal circumstances. Please seek professional advice from a qualified professional before making any financial decisions. Globalbankingandfinance.com also links to various third party websites and we cannot guarantee the accuracy or applicability of the information provided by third party websites.
Links from various articles on our site to third party websites are a mixture of non-sponsored links and sponsored links. Only a very small fraction of the links which point to external websites are affiliate links. Some of the links which you may click on our website may link to various products and services from our partners who may compensate us if you buy a service or product or fill a form or install an app. This will not incur additional cost to you. For avoidance of any doubts and to make it easier, you may consider any links to external websites as sponsored links. Please note that some of the services or products which we talk about carry a high level of risk and may not be suitable for everyone. These may be complex services or products and we request the readers to consider this purely from an educational standpoint. The information provided on this website is general in nature. Global Banking & Finance Review expressly disclaims any liability without any limitation which may arise directly or indirectly from the use of such information.

UnionBank Bolsters COVID-19 Stay-At-Home with range of digital services

In response to the Philippine government’s “Stay At Home” directive as part of the ongoing enhanced community quarantine, Union Bank of the Philippines (UnionBank) continues to process a growing number of digital transactions and remains business-as-usual (BAU), throughout the ECQ.

For the month of March, UnionBank logged a nearly 160% in daily sign-ups to its online and mobile banking portals, and enabled more than 500,000 credit card transactions and well over 1 million Instapay and PesoNet fund transfer transactions. Importantly, the bank waived all its fees on InstaPay and PesoNet since the start of the ECQ and has extended this to April 30.

Most significantly, UnionBank also registered a tremendous surge in new accounts opened “100% digitally” through the UnionBank Online platform, as this was 2700X higher than year-ago levels.

These robust figures come amid reports from several consumer monitoring groups that the behaviour of banking customers may be changing, preferring to use digital channels during the lockdown.

UnionBank president and CEO Edwin Bautista said the corona virus crisis could be the turning point in customers’ shift-to-digital – to safely access their funds, do transfer, make payments and apply for credit.

UnionBank logo“This represents a tremendous new opportunity for banking in the country as this should reduce the number of Filipinos who remain unbanked.  As this happens, we at UnionBank are fully prepared with the digital infrastructure already in place to offer full banking services to more people, more conveniently and more cost-effectively,” Bautista said.

Along with its digital platforms that enable the public to bank from home, UnionBank also rolled out its 5G-enabled mobile van called 5G-Bank On Wheels (5G-BOW) to serve people’s banking needs during the ECQ.

With its 5G-BOW clients can withdraw, pay bills, transfer funds, open an account and do balance-inquiries with faster, more robust bandwidth and internet connections, powered by its unique 5G technology.

In terms of its brick-and-mortar branches, UnionBank was able to keep 94% of its branches open, outside of those in medical quarantine and local lockdown areas; while safely keeping close to 90% of employees working from home in compliance with government guidelines.