Search
00
GBAF Logo
trophy
Top StoriesInterviewsBusinessFinanceBankingTechnologyInvestingTradingVideosAwardsMagazinesHeadlinesTrends

Subscribe to our newsletter

Get the latest news and updates from our team.

Global Banking & Finance Review®

Global Banking & Finance Review® - Subscribe to our newsletter

Company

    GBAF Logo
    • About Us
    • Advertising and Sponsorship
    • Profile & Readership
    • Contact Us
    • Latest News
    • Privacy & Cookies Policies
    • Terms of Use
    • Advertising Terms
    • Issue 81
    • Issue 80
    • Issue 79
    • Issue 78
    • Issue 77
    • Issue 76
    • Issue 75
    • Issue 74
    • Issue 73
    • Issue 72
    • Issue 71
    • Issue 70
    • View All
    • About the Awards
    • Awards Timetable
    • Awards Winners
    • Submit Nominations
    • Testimonials
    • Media Room
    • FAQ
    • Asset Management Awards
    • Brand of the Year Awards
    • Business Awards
    • Cash Management Banking Awards
    • Banking Technology Awards
    • CEO Awards
    • Customer Service Awards
    • CSR Awards
    • Deal of the Year Awards
    • Corporate Governance Awards
    • Corporate Banking Awards
    • Digital Transformation Awards
    • Fintech Awards
    • Education & Training Awards
    • ESG & Sustainability Awards
    • ESG Awards
    • Forex Banking Awards
    • Innovation Awards
    • Insurance & Takaful Awards
    • Investment Banking Awards
    • Investor Relations Awards
    • Leadership Awards
    • Islamic Banking Awards
    • Real Estate Awards
    • Project Finance Awards
    • Process & Product Awards
    • Telecommunication Awards
    • HR & Recruitment Awards
    • Trade Finance Awards
    • The Next 100 Global Awards
    • Wealth Management Awards
    • Travel Awards
    • Years of Excellence Awards
    • Publishing Principles
    • Ownership & Funding
    • Corrections Policy
    • Editorial Code of Ethics
    • Diversity & Inclusion Policy
    • Fact Checking Policy
    Original content: Global Banking and Finance Review - https://www.globalbankingandfinance.com

    A global financial intelligence and recognition platform delivering authoritative insights, data-driven analysis, and institutional benchmarking across Banking, Capital Markets, Investment, Technology, and Financial Infrastructure.

    Copyright © 2010-2026 - All Rights Reserved. | Sitemap | Tags

    Editorial & Advertiser disclosure

    Global Banking & Finance Review® is an online platform offering news, analysis, and opinion on the latest trends, developments, and innovations in the banking and finance industry worldwide. The platform covers a diverse range of topics, including banking, insurance, investment, wealth management, fintech, and regulatory issues. The website publishes news, press releases, opinion and advertorials on various financial organizations, products and services which are commissioned from various Companies, Organizations, PR agencies, Bloggers etc. These commissioned articles are commercial in nature. This is not to be considered as financial advice and should be considered only for information purposes. It does not reflect the views or opinion of our website and is not to be considered an endorsement or a recommendation. We cannot guarantee the accuracy or applicability of any information provided with respect to your individual or personal circumstances. Please seek Professional advice from a qualified professional before making any financial decisions. We link to various third-party websites, affiliate sales networks, and to our advertising partners websites. When you view or click on certain links available on our articles, our partners may compensate us for displaying the content to you or make a purchase or fill a form. This will not incur any additional charges to you. To make things simpler for you to identity or distinguish advertised or sponsored articles or links, you may consider all articles or links hosted on our site as a commercial article placement. We will not be responsible for any loss you may suffer as a result of any omission or inaccuracy on the website.

    1. Home
    2. >Finance
    3. >UK regulator investigates five companies for fake reviews and misleading ratings
    Finance

    UK Regulator Investigates Five Companies for Fake Reviews and Misleading Ratings

    Published by Global Banking & Finance Review®

    Posted on March 27, 2026

    2 min read

    Last updated: March 27, 2026

    Add as preferred source on Google
    UK regulator investigates five companies for fake reviews and misleading ratings - Finance news and analysis from Global Banking & Finance Review
    Why waste money on news and opinion when you can access them for free?

    Take advantage of our newsletter subscription and stay informed on the go!

    Subscribe

    Tags:FinanceRegulationUK Newsconsumer protection

    Quick Summary

    The UK’s Competition and Markets Authority (CMA) has launched an investigation into five companies—among them AutoTrader and Just Eat—for potentially facilitating fake reviews and misleading star ratings as part of its enforcement under the new Digital Markets, Competition and Consumers Act.

    UK regulator investigates five companies for fake reviews and misleading ratings

    Crackdown on Fake Reviews and Misleading Online Ratings

    March 27 (Reuters) - The British competition regulator has launched investigations into five companies including AutoTrader and Just Eat as part of its crackdown on fake reviews and misleading online ratings, it said on Friday.

    The investigations follow the watchdog's interventions into tech giants Amazon and Google over possible breaches of consumer protection law, which led to changes for improving systems for identifying fake reviews.

    Under newly granted powers, the Competition and Markets Authority (CMA) can independently decide whether consumer law has been infringed and act against breaches, including levying fines and ordering businesses to improve their practices.

    Details of the Latest Probes

    • AutoTrader and Feefo Allegations

      Suppression of Negative Reviews
      Online car marketplace AutoTrader and reviews platform Feefo are being scrutinised over allegations that one‑star reviews were not published on AutoTrader’s website, potentially skewing overall star ratings.
    • Just Eat Investigation

      Inflated Ratings Concerns
      Europe’s largest food delivery company, Just Eat, is under investigation over concerns it may have inflated ratings for some restaurants and grocery partners.
    • Pasta Evangelists and Dignity Accusations

      Incentivised and Staff-Written Reviews
      CMA said meal‑kit firm Pasta Evangelists may have offered discounts in exchange for five‑star reviews while funeral services provider Dignity is accused of asking staff to write positive reviews about its own services.
    • Potential Outcomes of the Investigations

      Possible Unlawful Conduct and Fines
      CMA said it has not yet reached conclusions on whether consumer law was broken, but said the investigations could result in findings of unlawful conduct and fines of up to 10% of the companies' global turnover.
    • CMA's Statement on Enforcement

      New Powers Deployed
      "We’ve given businesses the time to get things right. Now we’re deploying our new powers to tackle some of the most harmful practices head on", said CMA's chief executive Sarah Cardell.

    (Reporting by Raechel Thankam Job in Bengaluru; Editing by Sonia Cheema and Mrigank Dhaniwala)

    References

    • How does the DMCC (Digital Markets, Competition and Consumers) Act affect me? – Autotrader UK
    • UK Competition and Markets Authority Enforces Ban on Fake Reviews | Insights | Greenberg Traurig LLP

    Table of Contents

    Key Takeaways

    • •Regulator expanding probe beyond tech giants to platforms like AutoTrader and Just Eat amid April 2025 guidance under the DMCC Act (help.autotrader.co.uk)
    • •CMA’s April 2025 guidance and subsequent sweep aims to enforce compliance: firms must prevent fake, incentivised or misleading reviews or face fines of up to 10% of global turnover (gtlaw.com)

    Frequently Asked Questions about UK regulator investigates five companies for fake reviews and misleading ratings

    1Which companies are being investigated for fake reviews?

    Five companies, including Autotrader and Just Eat, are being investigated for fake reviews and misleading ratings.

    2Who is leading the investigation into fake reviews and ratings?

    The British competition regulator is leading the investigation.

    3What is the focus of the UK regulator's latest investigation?

    The investigation focuses on fake reviews and misleading star ratings on company platforms.

    • Crackdown on Fake Reviews and Misleading Online Ratings
    • Details of the Latest Probes
    • AutoTrader and Feefo Allegations
    • Suppression of Negative Reviews
    • Just Eat Investigation
    • Inflated Ratings Concerns
    • Pasta Evangelists and Dignity Accusations
    • Incentivised and Staff-Written Reviews
    • Potential Outcomes of the Investigations
    • Possible Unlawful Conduct and Fines
    • CMA's Statement on Enforcement
    • New Powers Deployed
  • •The investigation reflects CMA’s shift under DMCC Act toward proactive enforcement—sending letters to firms it deems non‑compliant and demanding actions to address review integrity (gtlaw.com)
  • More from Finance

    Explore more articles in the Finance category

    Image for Bank of England lowers cost of on-demand liquidity facility
    Bank of England Lowers Cost of On-Demand Liquidity Facility
    Image for European shares fell amid uncertainty over Mideast war
    European Shares Fell Amid Uncertainty Over Mideast War
    Image for VW's software partnership with Rivian clears investment hurdle
    VW's Software Partnership With Rivian Clears Investment Hurdle
    Image for Nearly half a million customers hit by Lloyds IT glitch that exposed transaction data, committee says 
    Nearly Half a Million Customers Hit by Lloyds IT Glitch That Exposed Transaction Data, Committee Says 
    Image for Pernod Ricard shares rise after merger talks confirmed
    Pernod Ricard Shares Rise After Merger Talks Confirmed
    Image for ECB should not rush to hike rates as baseline still holds, Patsalides says
    ECB Should Not Rush to Hike Rates as Baseline Still Holds, Patsalides Says
    Image for Italian regulator launches probe into LVMH, Sephora for unfair commercial practices
    Italian Regulator Launches Probe Into Lvmh, Sephora for Unfair Commercial Practices
    Image for Germany fines Barclays with 1.65 million eur for late voting rights disclosures
    Germany Fines Barclays With 1.65 Million Eur for Late Voting Rights Disclosures
    Image for AI in ERP and Finance: Why Speed Without Control Is a Risk Enterprises Cannot Afford
    AI in Erp and Finance: Why Speed Without Control Is a Risk Enterprises Cannot Afford
    Image for With 'no place to hide' traders spend sleepless nights as Iran war roils markets
    With 'no Place to Hide' Traders Spend Sleepless Nights as Iran War Roils Markets
    Image for Spain's Santander says it is on track to meet 2026 targets
    Spain's Santander Says It Is on Track to Meet 2026 Targets
    Image for UK retail sales fall by 0.4% in February ahead of Iran war impact
    UK Retail Sales Fall by 0.4% in February Ahead of Iran War Impact
    View All Finance Posts
    Previous Finance PostSpain's Santander Says It Is on Track to Meet 2026 Targets
    Next Finance PostUK Retail Sales Fall by 0.4% in February Ahead of Iran War Impact