Published by Global Banking & Finance Review®
Posted on January 23, 2026
1 min readLast updated: January 23, 2026
Add as preferred source on GoogleOfcom investigates Meta's compliance with WhatsApp data requests, focusing on the accuracy of information provided for business SMS market reviews.
LONDON, Jan 23 (Reuters) - British regulator Ofcom said on Friday it had opened an investigation into Meta Platforms over the information it had provided relating to WhatsApp for one of its market reviews.
"Last year, we carried out a review of the wholesale market for business bulk SMS messages, which are often used for things like appointment reminders and parcel delivery notifications," it said.
"The available evidence suggests that the information we received in response from Meta may not have been complete and accurate."
(Reporting by Sarah Young and Paul Sandle; editing by Michael Holden)
Compliance refers to the process of ensuring that a company adheres to laws, regulations, and internal policies relevant to its operations.
Data accuracy is the degree to which data is correct, precise, and reliable, which is crucial for informed decision-making in financial contexts.
Financial regulation involves the rules and laws governing financial institutions and markets to maintain stability, protect investors, and ensure fair practices.
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