Connect with us


UK employees least happy with leadership

    UK employees least happy with leadership
  • Four in ten UK workers are dissatisfied with the quality of leadership at work (40%)
  • 14% are concerned that their manager “hardly” knows them
  • 15% don’t have “any faith” in the quality of their leadership
  • Other causes of unhappiness in the workplace include employees feeling uncomfortable (44%) or unsafe (28%) 

Four in ten UK employees (40%) are unhappy with the current quality of their work leadership according to research from ADP (Automatic Data Processing).

The study, which surveyed over 2,000 workers across France, Germany, Italy, Netherlands and the UK, found that UK workers were least satisfied with their leaders compared to the average across other nationalities of 33%.

A similar proportion of respondents (38%) also don’t feel their manager knows them well enough to understand their full potential. This lack of understanding goes far beyond leadership and management, with half of UK employees feeling their employer doesn’t understand them, or their potential (50%). Alarmingly one fifth of respondents(21%) feel like their employer just sees them as a number.

Jeff Phipps, Managing Director at ADP UK commented on the findings: “Management and leadership has a direct and tangible impact on employee engagement. Our research has shown that too many companies across Europe are still getting it wrong. It’s important that managers, leaders and HR teams take the time to understand their employees properly. Workers are clear that they want to be valued and treated as individuals and so by knowing your employees, from their abilities to their desires, you can truly inspire, nurture and engage, which in turn will drive productivity and business success.”

Other causes of discontent

A lack of understanding from employers and management is not the only thing driving discontent in the workplace. Almost half (44%) have felt uncomfortable at work in the past year, often due to too much stress, poor relationships with colleagues and a poor working environment. Measures to support mental wellbeing are also limited, with only a few employees feeling like they are offered support such as mindfulness training (17%), unconscious bias training (11%) and access to a counselling service (29%).

Almost a third of employees have felt unsafe at work in the past year (28%), mainly due to poor health and safety, and aggressive clients. When asked, respondents revealed that employers aren’t implementing the right steps to ensure physical wellbeing, with only a third (35%) offering a feedback process for staff to raise any concerns and only half providing health and safety training (55%).

Jeff Phipps continues: “There are a number of measures that HR teams can take to ensure that employees feel safe, comfortable and happy in their roles. It’s important to give your workforce the opportunity to contribute their thoughts on how well you support their physical and mental wellbeing. More importantly, you need to take the time to consider how you could be doing better.” 

Editorial & Advertiser disclosure
Our website provides you with information, news, press releases, Opinion and advertorials on various financial products and services. This is not to be considered as financial advice and should be considered only for information purposes. We cannot guarantee the accuracy or applicability of any information provided with respect to your individual or personal circumstances. Please seek Professional advice from a qualified professional before making any financial decisions. We link to various third party websites, affiliate sales networks, and may link to our advertising partners websites. Though we are tied up with various advertising and affiliate networks, this does not affect our analysis or opinion. When you view or click on certain links available on our articles, our partners may compensate us for displaying the content to you, or make a purchase or fill a form. This will not incur any additional charges to you. To make things simpler for you to identity or distinguish sponsored articles or links, you may consider all articles or links hosted on our site as a partner endorsed link.
Global Banking and Finance Review Awards Nominations 2021
2021 Awards now open. Click Here to Nominate


Newsletters with Secrets & Analysis. Subscribe Now