Research Reports
Talent Acquisition & Staffing Technology and Services Market to Reflect Steady Growth Rate by 2028
Future Market Insights has recently published a market research report on Global Talent Acquisi...
5th August, 2021
workforce management
Business
Calabrio Acquires Teleopti to Create the Global Standard for Customer Experience Intelligence
Combined company ranks among largest contact centre workforce management providers Calabrio today an...
7th June, 2019
Business
HAPPY TO HELP: HOW THE CONTACT CENTRE CAN HELP FINANCIAL ORGANISATIONS TO MEET CUSTOMER DEMAND AND IMPROVE SERVICE
Richard Farrell, CTO Netcall looks at the pressures facing contact centre teams in the financial ser...
2nd October, 2014
Top Stories
INNOVATIVE WORKFORCE MANAGEMENT TECHNOLOGY TO LAUNCH AT ACORD LOMA FORUM 2014
Corporate Modelling and The Life & Annuity Group (TLAG) to launch OpX solution in the US Corpora...
1st May, 2014
Top Stories
NEWVOICEMEDIA ACHIEVES WORLD RECORD WITH FASTEST CONTACT CENTRE BUILD
– Fully integrated contact centre built from scratch in just 28 minutes – NewVoiceMedia...
10th October, 2013
Business
Olympic thoughts for employers
By Allison Grant, Partner, for Lester Aldridge LLP With less than a year to go until the opening cer...
8th November, 2011