digital-banking
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Top StoriesRussia Takes Steps to Punish Google Over YouTube ‘fakes’
Re-Imagining the Customer Experience—Post Pandemic
Date: April 6, 2022
Written by, Gerri Knilans, April 2022 Every day, digital transformation professionals face the challenge of retaining customers in a post-pandemic environment. From cosmetics to children’s toys to banking, the mantra has not changed from Peter Drucker’s message: “Know Your Customer.” But knowing today must be faster. And deeper. And both more sensitive and intuitive. Part...
Cybersecurity for Viva Wallet – Greece’s First Digital Bank
Date: April 5, 2022
Modern security for digital banking By Ioannis Fragkoulopoulos, Customer Security & Professional Services Director, Obrela. In the 1930s, when the world’s most notorious bank robber, Willie Sutton, was asked why he robbed banks, he simply replied “because that’s where the money is.” Almost 100 years later, the principle still applies, banks are the jackpot for thieves, but...
Stemming the Tide of Customer Churn Through a Better Banking Experience
Date: April 5, 2022
By Jordan Glazier, CEO, Wildfire Systems A Chinese proverb suggests, “A good customer should not change his shop, nor a good shop change its customers.” However, changing shops, especially financial institutions, has never been easier for consumers. That delicate balance that exists between client and financial institution has seen an extraordinary power shift to customers...
The Future of FinTech Is Niche
Date: April 5, 2022
By Matt Spoke, Founder & CEO @ Moves Financial Think about the way people manage their money today. Nearly everything is done online, or through an app—or multiple apps. People transfer funds, pay bills, invest, and manage their portfolios all from the convenience of their smartphones. This is a far cry from the way that...
Improving Accessibility in Contactless Banking Using Video KYC
Date: April 4, 2022
By Krupesh Bhat, Founder, SignDesk What is Contactless Banking? Contactless banking is exactly what it sounds like: a means to avail banking services such as opening accounts, obtaining loans, and making payments without having to manually fill out forms or interacting with a banking official. The web platforms of most banks are integrated with paper-free...
People’s Bank Is Revolutionising Sri Lanka’s Banking Industry
Date: March 30, 2022
People’s Bank is a state-owned commercial bank that was established in 1961 in Colombo, Sri Lanka. It offers retail and corporate banking services with the aim of contributing to quality of life, enterprise development and the national economy. Ranjith Kodituwakku, a veteran banker who joined People’s Bank in 1982, has held the position of CEO...