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Allianz Trade in Hong Kong Celebrates 25 Years of Success
Date: March 22, 2024
From a small office of six to the largest private trade credit insurer in town Allianz Trade in Hong Kong was pleased to celebrate its 25-year anniversary yesterday, hosting a glittering dinner event which was well attended by nearly 100 guests including business and media partners. Known as Hermes Credit Underwriters (“Hermes”) at the time,...

How to Prevent Subscription Revenue Loss Through Automated Payment Recovery
Date: March 22, 2024
How to prevent subscription revenue loss through automated payment recovery By Ash Lomberg, Vice President GTM, EMEA, Chargebee Many organisations today take advantage of the subscription-based business model to steady their cashflows, lower the barrier to entry for their products and services, and attract new customers. With 80 percent of consumers in the UK signed...

Air Europa Says Customer Data May Have Been Compromised in October Breach
Date: March 22, 2024
Air Europa says customer data may have been compromised in October breach (Reuters) -Spanish airline Air Europa said on Friday personal data of its customers may have been compromised in a security incident that was detected in October last year. The company’s investigation showed that name, ID card or passport details, date of birth, telephone...

Improving the Customer Experience but Stuck in Quicksand? Pay the Technology Debt First
Date: March 21, 2024
Improving the Customer Experience but Stuck in Quicksand? Pay the Technology Debt First By Scott Simari, Principal, Sendero Consulting In the ever-evolving landscape of banking, the drive toward digital transformation is not just a desire but a necessity. With extreme competition and rising customer expectations, banks must continuously innovate to stay ahead. According to Digital...

Redefining Financial Services Through Open Finance
Date: March 21, 2024
Redefining financial services through Open Finance By Mark Horwood-James, Managing Director of Personal Finance Technology, Moneyhub Financial ecosystems are evolving rapidly, moving away from the once standard isolated and slow-paced models towards a new era characterised by fintech innovation and, more recently, Open Finance. This transformative movement is shifting the banking sector towards a paradigm...

Hyper-Personalisation and Data-Driven Decision-Making Can Boost the Global Banking Sector
Date: March 18, 2024
Hyper-personalisation and data-driven decision-making can boost the global banking sector By Frode Berg, Managing Director – EMEA, Provenir With the likes of Just Eat, Netflix, Amazon and Spotify shifting the dial, personalisation is no longer enough for consumers – they expect hyper-personalisation from their banking providers. Hyper-personalisation sounds complex but simply refers to a detailed...
