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Cxfs, the #1 Conference for Customer Experience Executives

Image for Moving the Needle: Top 10 Trends Driving the Financial Services Landscape in 2024Finance

Moving the Needle: Top 10 Trends Driving the Financial Services Landscape in 2024

Image for Paul Pester Is Working To Help Consumers Reduce Their Carbon Footprint  — and Save MoneyBanking

Paul Pester Is Working to Help Consumers Reduce Their Carbon Footprint — And Save Money

Image for HEXAGON CARDS LAUNCHES NEW WEBSITE TO CELEBRATE YEAR ON YEAR INCREASE IN MEMBERSHIP SIGNUPSBusiness

Hexagon Cards Launches New Website to Celebrate Year on Year Increase in Membership Signups

Image for CX Trends Shaping the Finance and Banking Industry in 2024

Cx Trends Shaping the Finance and Banking Industry in 2024

Date: April 11, 2024

CX Trends Shaping the Finance and Banking Industry in 2024 Over the past decade, the finance and banking sector has taken a major leap towards digitisation, with cost-saving branch closures and off-shoring contact centres long since realised. This shift is hard to miss, especially when navigating the maze of automated services, chatbots, and online platforms....

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Nike Pins Hopes on Olympics in Race to Take Back Market Share

Date: April 11, 2024

Nike pins hopes on Olympics in race to take back market share By Helen Reid PARIS (Reuters) – Nike is set to unveil new kits for the Olympic national teams it sponsors including the U.S. and Kenya, seeking to bolster its credentials as a performance gear brand for top athletes as well as everyday consumers....

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UK’s Tesco Forecasts Profit Rise as Consumer Sentiment Improves

Date: April 10, 2024

UK’s Tesco forecasts profit rise as consumer sentiment improves By James Davey LONDON (Reuters) -Britain’s biggest retailer Tesco forecast a further rise in profit on Wednesday, citing early signs of improving consumer sentiment, after customer wins from rivals helped drive an 11% jump last year. CEO Ken Murphy said easing food inflation, lower energy prices...

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The Future of Banking: 10 US Tech Trends and Innovations in 2024

Date: April 9, 2024

The Future of Banking: 10 US Tech Trends and Innovations in 2024 By Jakub Piotrowski, VP of Product with Bud Financial The banking sector is continuously evolving, influenced heavily by advancements in technology, changes in regulations and changing consumer needs. Looking forward to 2024, several significant trends and advancements are set to mold the industry’s...

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When I Go Into a Meeting, I’m Not the Ceo; I’m the Customer

Date: April 9, 2024

When I go into a meeting, I’m not the CEO; I’m the customer By Axel Rebien, CEO of Serrala Business leaders all have motivations that drive them in the pursuit of excellence. Some are drawn to the sense of achievement when overcoming challenges, while others enjoy being at the helm of a ship powering innovation....

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Transforming Retail: How Business Intelligence Is Shaping Success in the UK

Date: April 8, 2024

Transforming Retail: How Business Intelligence is Shaping Success in the UK By Becky Stables of Catalyst-Bi The UK retail industry is a dynamic landscape, constantly adapting to consumer behaviour and market trends. In this competitive environment, retailers need a secret weapon: business intelligence (BI). BI empowers retailers with the tools to transform data into actionable insights,...