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FinanceIs ‘courage’ the New Buzzword?
TechnologyExploring the Role of Cloud-Based Software in Modern Business Operations
Top StoriesCzech Online Grocer Rohlik Ramps up German Expansion as Rivals Quit
TechnologyWhy the Need for Insurance Firms to Innovate Cannot Be Overstated
The Good, the Bad and the Ugly of AI Chatbots
Date: May 23, 2024
The Good, The Bad and The Ugly of AI Chatbots The implications of AI chatbot technology – in both its glory and denunciation – are becoming increasingly evident. While Klarna’s customer service story was heralded for its success, there are one or more converse situations (e.g. Air Canada) where incorrect information has lead to fines...
What Lies Ahead for the Financial Services Industry?
Date: May 23, 2024
What lies ahead for the financial services industry? Garry Robertson, Client Lead for Financial Services at esynergy In the last two decades, the financial sector has changed completely. Banks have shifted to online services and customers now use apps much more than brick-and-mortar branches. Digitally native ‘disruptors’ such as Monzo, Vanquis and Starling have put...
Prehost.com Unveils Web Hosting Speed Insights From 17M+ Websites
Date: May 21, 2024
Prehost.com Unveils Web Hosting Speed Insights from 17M+ Websites The new service Prehost.com reveals the true performance of web hosting services. Using data from real user visits on over 17 million of the most popular websites, Prehost offers reliable benchmarks focused on the key speed parameter – TTFB (Time to First Byte). The service emphasizes accuracy, preferring hard...
Understanding Loan Servicing and Why It Matters
Date: May 15, 2024
Understanding Loan Servicing and Why It Matters By: David Johnson, Vervent Founder & CEO When taking out any type of loan the general narrative focuses primarily on borrowers and the upfront approval process, rates, benefits, and securing the funds they need. However, in the financial industry one of the most crucial conversations is about the...
UK’s Rightmove Cuts 2024 Revenue per Advertiser Forecast on Tough Market Conditions
Date: May 13, 2024
UK’s Rightmove cuts 2024 revenue per advertiser forecast on tough market conditions (This May 10 story has been corrected to say ‘revenue per advertiser’ forecast, not ‘ad revenue’ forecast, in the headline) By Yamini Kalia and Prerna Bedi (Reuters) – Rightmove cut its annual average advertising revenue forecast as still high mortgage rates weighed on...
The Role of Augmented Reality in Enhancing Customer Engagement
Date: May 10, 2024
The role of augmented reality in enhancing customer engagement Augmented reality (AR) is rapidly transforming the landscape of customer engagement by offering immersive and interactive experiences that are reshaping how consumers interact with brands. This technology merges digital information with the physical world, creating a hybrid environment where digital and real elements coexist. This fusion...