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TechnologyReimagining the Customer Experience in Banking for the Metaverse Era
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IKEA’s Restaurants Has More Than Halved Food Waste Since 2017
Date: September 20, 2022
STOCKHOLM (Reuters) – IKEA, which as well as being the largest furniture brand also runs one of the world’s biggest restaurant chains, has slashed its food waste by 54% since 2017 to save money and reduce its environmental footprint. Global food waste accounts for between 8% and 10% of total greenhouse gas emissions, according to...
The Power of a Private Banker Is at Your Fingertips
Date: September 19, 2022
By Chad Butler, President & COO of Marygold & Co The banking industry is rapidly changing, and fintech solutions are revolutionizing how we interact with financial institutions. The modern banking experience is about more than just financial transactions — it’s about convenience, security and style. Customer expectations for banking experiences are higher than ever. When...
The Time for Tx Is Now: Top Tips for Financial Leaders
Date: September 19, 2022
By James Isaacs, President, Cyara The pandemic changed the world of work and business for good, and highlighted the need for effective, company-wide digital transformation. This has contributed to growing customer interest in ‘digital-first’, and even ‘digital-only’, banks and financial organisations. However, whilst a digital-first approach often enables a more convenient customer journey, it also...
Hyper-Personal Logistics: Omnichannel’s Balancing Act
Date: September 19, 2022
By Alex MacPherson, Director of Solution Consultancy and Account Management at Manhattan Associates Ethical and sustainable behaviour has become a top priority for consumers over the last five years, as the Gen Z age group begins to flex its economic muscles. Much more attentive to the impact of their purchases on the environment and societal,...
How Gen Z Is Paving the Way for Seismic Changes in the Finance and Banking Industry
Date: September 16, 2022
By Peter Latham, trends expert from leading international insight and research agency, Verve Against the backdrop of a bleak economic forecast, most young people will find a way to survive this cost of living crisis and the next once-in-a-lifetime societal emergency. Maturing in an era of financial recession, climate crises, volatile job markets and an...
Why Customer Experience in Financial Services Is the New Differentiator
Date: September 16, 2022
By Julien Traversini, Financial Services, Valtech Over the last few years, the banking sector has faced severe disruption which has dramatically accelerated digital transformation across the banking sector. Catalysed by the Covid-19 pandemic, the transformation has irreversibly changed banking as we know it. Previously, banks would attract new customers through their various offerings and services and people...