customers

Image for Payment orchestration:  Businesses global tool to increasing revenueBusiness

Payment Orchestration: Businesses Global Tool to Increasing Revenue

Image for Yum beats sales estimates as customers flock to KFC, Taco Bell dealsInvesting

Yum Beats Sales Estimates as Customers Flock to Kfc, Taco Bell Deals

Image for Sodexo sees demand for catering and vouchers lifting marginsBusiness

Sodexo Sees Demand for Catering and Vouchers Lifting Margins

Image for Britain’s Metro Bank returned to profit in September, sees no customer stressTop Stories

Britain’s Metro Bank Returned to Profit in September, Sees No Customer Stress

Image for Gen Z is Sparking a Banking Revolution: Here’s what banks need to do to win over this generation

Gen Z Is Sparking a Banking Revolution: Here’s What Banks Need to Do to Win Over This Generation

Date: November 1, 2022

By David Donovan, EVP of Financial Services, Publicis Sapient One fifth of the US population, or roughly 68 million people, was born between 1997 and 2012. They are Gen Z. The need to understand Gen Z and how to meet them where they are is obvious, and that need is even greater in financial services...

Image for Chinese fashion retailer Shein to open permanent ‘event space’ in Tokyo

Chinese Fashion Retailer Shein to Open Permanent ‘event Space’ in Tokyo

Date: November 1, 2022

TOKYO (Reuters) – Chinese fashion retailer Shein is to open its first permanent premises in Tokyo this month, the company said on Tuesday, aiming to bolster its online brand with a physical presence. Opening from Nov. 13 on Cat Street in the Harajuku fashion district, it will be the company’s first such physical event space...

Image for What Founders and CEOs can Learn from a Niche Marketplace

What Founders and CEOs Can Learn From a Niche Marketplace

Date: October 31, 2022

By Bill Voss, Founder and CEO of Everest.com According to industry analysis from Digital Commerce 360, the top 100 global online marketplaces in the world had $3.23 trillion in sales in 2021, and saw gross merchandise sales increase 18 percent compared to the prior year. Giant marketplaces like Amazon, Taobao, eBay and other large players...

Image for It’s nothing personal: How financial services are missing the mark on bespoke outreach

It’s Nothing Personal: How Financial Services Are Missing the Mark on Bespoke Outreach

Date: October 31, 2022

While sectors across the board race to perfect their personalised customer outreach, the same journey in financial services seems to lag. Despite being rich in data, funding and technologies, personalisation can often seem low on the list of priorities. So why does the financial services industry have so much catching up to do – and...

Image for The ‘risk’ of financial inclusion: How digital banks can increase their social impact and profit margins

The ‘risk’ of Financial Inclusion: How Digital Banks Can Increase Their Social Impact and Profit Margins

Date: October 31, 2022

By Hugh MacGarvie and Ciaran Furniss from Elixirr The rise of digital banks, especially within the retail space, is the modern-day gold rush, with an entrant growth of 150% in the last 5 years. Within the developed economies, the market is saturated with new entrants competing to grow their customer base through more enticing sign-up benefits...

Image for Sharing vulnerability data is fundamental for customers’ mental health; here’s why

Sharing Vulnerability Data Is Fundamental for Customers’ Mental Health; Here’s Why

Date: October 31, 2022

By Tim Farmer, Co-founder and Clinical Director at Comentis The need to ensure vulnerable customers obtain good outcomes – the thread that runs through the Consumer Duty – is crystalising. However, for financial advisers to make truly informed decisions on the important topic of customer vulnerability, all parties involved in the distribution chain will need...