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BankingHow Banks Can Improve Customer Care Now With Generative AI

The Transformative Force of First-Party Data in Banking
Date: November 9, 2023
The Transformative Force of First-Party Data in Banking By Matthew Lubeck, VP EMEA at Amperity In an era marked by digital transformation, traditional banking has moved existing experiences to a mobile app or website but hasn’t quite adapted to the digital evolution consumers need. With 67 per cent of banking customers in the UK now...

Global Businessman Alejandro Betancourt López Shares His Investment Insights
Date: November 7, 2023
Global Businessman Alejandro Betancourt López Shares His Investment Insights Alejandro Betancourt López has solidified himself among the most successful global businessmen of the day. His net worth of $2.6 billion demonstrates a strong ability to identify opportunities, make strategic investments, and grow a business into an international success. One of his greatest successes is the...

Don’t Confuse Customers Over Stablecoins, Bank of England Warns Lenders
Date: November 7, 2023
Don’t confuse customers over stablecoins, Bank of England warns lenders By Huw Jones LONDON (Reuters) -The Bank of England told lenders on Monday that they must avoid any risk that customers might confuse new forms of e-money like ‘stablecoins’ with standard deposits which are guaranteed against bank failures. Stablecoins are a cryptocurrency backed by a...

Embracing the Human Pillars of Digital Trust in an ‘Authentaverse’
Date: November 6, 2023
Embracing the human pillars of digital trust in an ‘Authentaverse’ Rapidly evolving technologies are laying the foundations for a new era of seamless digital service provision, where end-users will be automatically recognised, precluding the need to repeatedly enter personal information and passwords. The most sought-after and valuable currency in this new ‘Authentaverse’ ecosystem – as...

Britons’ Cost-Of-Living Crisis Habits Will Endure, Says Sainsbury’s Boss
Date: November 2, 2023
Britons’ cost-of-living crisis habits will endure, says Sainsbury’s boss By James Davey LONDON (Reuters) – Changes to British consumers’ behaviour that emerged during the ongoing cost-of-living crisis, such as more eating at home and increased purchases of own-brand and frozen products, are here to stay, the boss of supermarket Sainsbury’s said on Thursday. “Just as...

The AI Revolution: How Financial Services Can Utilise Automation
Date: November 1, 2023
The AI revolution: How financial services can utilise automation By Devashish Mishra, Head of Solutions – Europe, Persistent Systems Over the past few years, artificial intelligence (AI) has been reshaping various sectors, including the financial services industry. With major cloud computing providers like AWS, Google, and Microsoft integrating AI capabilities into their products as standard,...
