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    1. Home
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    3. >Snapchat hit with EU probe into alleged failure to prevent child grooming, illegal goods sales
    Finance

    Snapchat Hit With EU Probe Into Alleged Failure to Prevent Child Grooming, Illegal Goods Sales

    Published by Global Banking & Finance Review®

    Posted on March 26, 2026

    2 min read

    Last updated: March 26, 2026

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    Tags:FinanceBankingMarketstechnologyRegulation

    Quick Summary

    Snapchat is under formal EU investigation under the Digital Services Act for allegedly failing to protect minors from grooming and illegal goods, including vapes and drugs, and for using ineffective age checks and default settings that undermine safety.

    Snapchat hit with EU probe into alleged failure to prevent child grooming, illegal goods sales

    EU Investigation and Regulatory Concerns Over Snapchat's Safety Measures

    By Foo Yun Chee

    Background of the EU Probe

    BRUSSELS, March 26 (Reuters) - Social media platform Snapchat, owned by U.S. tech company Snap , was hit with an EU investigation on Thursday as regulators warned it appears not to be doing enough to prevent child grooming and the sale of illegal goods.

    The EU is conducting the probe under the Digital Services Act, which requires big online platforms to do more to tackle illegal and harmful content or risk fines of as much as 6% of their global annual sales.

    EU Officials’ Statements

    "From grooming and exposure to illegal products to account settings that undermine minors' safety, Snapchat appears to have overlooked that the Digital Services Act demands high safety standards for all users," EU tech chief Henna Virkkunen said in a statement.

    Snapchat's Response to Allegations

    Snapchat said it continuously reviews and strengthens its safeguards.

    "We have fully cooperated with the Commission to date - engaging proactively, transparently and working in good faith to meet the DSA’s high safety standards - and we will continue to do so throughout this investigation," a spokesperson said.

    Specific Areas of Concern

    Child Safety and Content Moderation

    The European Commission, charged with enforcing the act, said it suspected that Snapchat does not have sufficient safeguards to prevent children from being contacted by users looking to exploit them sexually or for criminal activities.

    It said the company's content moderation tools were ineffective in preventing the spread of information pointing users to the sale of illegal products such as drugs or age-restricted products such as vapes and alcohol.

    Investigation into Vape Sales

    The Commission said it will take over an investigation opened by Dutch regulators last September into the sales of vapes to children on Snapchat.

    Additional Regulatory Issues

    Other areas of EU concern include Snapchat's self-declaration age assurance tool which regulators said is insufficient, its inadequate default account settings, and its mechanisms to allow users to report dark patterns in its design.

    (Reporting by Foo Yun Chee; Editing by Chizu Nomiyama )

    Table of Contents

    • EU Investigation and Regulatory Concerns Over Snapchat's Safety Measures
    • Background of the EU Probe

    Key Takeaways

    • •EU invokes Digital Services Act allowing fines up to 6% of global revenue for harmful content failures (e.g., grooming, illegal goods)
    • •Commission expands probe into Snapchat, taking over Dutch investigation into sale of vapes to minors from Sept 2025
    • •Concerns include weak age assurance, insufficient default privacy settings, poor content moderation and dark-pattern reporting mechanisms

    Frequently Asked Questions about Snapchat hit with EU probe into alleged failure to prevent child grooming, illegal goods sales

    1Why is Snapchat under investigation by the EU?

    Snapchat is being investigated for allegedly failing to prevent child grooming and the sale of illegal goods on its platform.

    2What law governs the EU's probe into Snapchat?

    The investigation is under the Digital Services Act, which requires large online platforms to combat illegal and harmful content.

  • EU Officials’ Statements
  • Snapchat's Response to Allegations
  • Specific Areas of Concern
  • Child Safety and Content Moderation
  • Investigation into Vape Sales
  • Additional Regulatory Issues
  • 3What are the potential penalties Snapchat could face?

    Snapchat risks fines of up to 6% of its global annual sales if found in violation of the EU’s rules.

    4What specific issues are regulators focusing on?

    Regulators are focusing on child grooming, sales of illegal products, inadequate age assurance tools, and poor account safety settings on Snapchat.

    5Which authority initiated the sales of vapes investigation on Snapchat?

    Dutch regulators began the investigation into vape sales to children, which the European Commission has now taken over.

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