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Revolution Analytics Launches European Business with London Office

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Expansion Builds on Exploding Popularity of R Open Source Statistical Programming Language

Revolution Analytics, the leading commercial provider of software and services for the open source R project, today launched their European leadership team and business strategy. Its new London office will host the European team headed by Neil Miller, Managing Director for international business units. Neil Miller will spearhead the company’s growth in Europe and APAC with the aim of growing rest of world business to over 50 percent of total sales by 2017.

With more than two million global users and an established presence in academic research dating back to the 1990s, the open source R programming language is emerging as the de facto standard for computational statistics and predictive analytics. Many UK and continental European universities use R as the statistical tool of choice for undergraduate and post graduate studies. This has created an established talent pool of R users that have come into businesses over the last five years in industries such as finance, life sciences, retail, manufacturing, utilities, and media.

Established in 2007, Revolution Analytics already has over 200 customers globally, and an extensive technology partner ecosystem which includes, IBM, Teradata, Hortonworks, and Cloudera. The company provides Revolution R Enterprise workstation and server software for organisations that need a high performance, Big Data, analytics platform at a fraction of the cost of legacy analytics vendors. Revolution R Enterprise allows R to scale to any data size, delivers high speed and high volume analytics, high speed database connectors and in-database capabilities, integration with front end business user tools, and a commercial support model. The company also supports the open source R community and provides a free, production-grade version for academic users.

Neil Miller sees the R phenomenon being rapidly adopted by European businesses in ever increasing numbers, “Our website is used as a global source of information for R and we are seeing significant demand from Europe. The UK, Germany, and France are driving this trend. We believe European companies are ideally positioned to reap the benefits of the highly educated talent pool of data scientists coming out of our top universities. With global brands like Google, Twitter, Facebook and CapitalOne using R to drive business innovation and data scientist productivity, R is becoming the language of choice for the next generation of statisticians. Our mission is to work with businesses to help them understand the power of Revolution R Enterprise and exploit the business advantages it brings in scalability, analytic innovation, performance, and lower cost. We are already seeing huge interest in Revolution Analytics in Europe with over 100 customers engaged with us at various stages of the buying cycle over the last few months.”

The opening of the Revolution Analytics EMEA office in London has been welcomed by London Tech City. Benjamin Southworth, Deputy CEO, commented: “London is now the digital capital of Europe due to its heritage of creativity and innovation, and its easy access to the financial centre of the city which makes it an excellent strategic location for large companies to base themselves. We welcome the news that Revolution Analytics has chosen to base its European headquarters here and the expertise they’ll bring to the Tech City community.”

Rafael Garcia-Navarro, Managing Partner – Head of Analytics EMEA at [email protected] said: “Revolution Analytics has built an excellent and scalable enterprise-ready platform on the foundations of one of the most powerful and widely adopted statistical environments in the data science field, open source R. Revolution R Enterprise is the perfect complement to [email protected]’s Big Data Hadoop architecture which has allowed us to evolve our strategic planning approach into a truly scientific process. It overcomes the traditional in-memory limitations of open source R to deliver terrific performance.”

Robert Gentleman, one of the co-authors of the original R programming language and a member of the Revolution Analytics board of directors, said, “We wrote R to support our research and to provide students with tools for writing programmes to visualise and analyse data. It was adopted by the open source community and, largely due to the efforts of the R Core Team, has scaled exponentially over the past ten years to a vast range of functions and capabilities. It is wonderful to see how it has taken off and has been enhanced by the community. Business needs are changing with ever larger data sets to analyse and a requirement for faster modelling times that can support real time decision making and greater analytic experimentation. Revolution Analytics helps organisations achieve this by taking R up to an enterprise and production level of software and support.”

EMEA Leadership Team
Neil Miller, Managing Director, International – Neil Miller is responsible for Revolution Analytics’ business and growth outside the Americas and is based in the U.K. Neil Miller joined the company after 14 years at Accenture where he led Analytics, CRM Customer Insight and Marketing Transformation practices in the U.K, Ireland, and Europe. His consulting experience is complemented by 13 years operational experience with Lloyds Bank and GE Capital in a variety of sales, account management, organisation development, and six-sigma business improvement roles in the U.K. and the U.S.
Nick Barber, EMEA Sales Director –Nick Barber is responsible for defining and building a successful multi-million dollar sales channel for Revolution Analytics in Europe. Previously, Nick Barber worked at the SAS Institute building a new alliances channel up from zero with partners such as Cap Gemini, Deloitte, and Accenture. He then took a global leadership role at SAS to drive sales through Accenture in Europe, Middle East, and Africa. Nick Barber was also a founding member of Cascade Systems that later became Engage. During his 14-year tenure there, he assumed EMEA-wide responsibility for management of enterprise sales.

Andrie de Vries, Business Services Director – Andrie de Vries is responsible for delivering consulting and training services in the use of R. He is a leading R expert within the R user community, and co-authored R for Dummies, an introductory text on the statistical language R. Andrie de Vries has over 20 years’ experience delivering smart, data-driven analytics and strategic insights for clients, most recently at his own consultancy, PentaLibra, and previously at Nokia, Symbian, Psion, Bain, and Andersen Consulting.

Simon Field, Technical Services Director – Simon Field is responsible for technical and architecture consulting and pre-sales support. Prior to joining Revolution Analytics, Simon Field was the Chief Technology Officer for IBM’s Big Data portfolio in EMEA with responsibility for both the technical pre-sales and post sales account management organisation. Simon Field has worked in the IT industry for 21 years and held positions with BT, W.H. Smith, Teradata, IBM, HP, and Netezza.

About Revolution Analytics
Revolution Analytics is the leading commercial provider of software and services based on the open source R project for statistical computing. The company brings high performance, productivity, and enterprise readiness to R, the most powerful statistics language in the world. The company’s flagship Revolution R Enterprise product is designed to meet the production needs of large organisations in industries such as finance, life sciences, retail, manufacturing, and media. Used by over two million analysts in academia and at cutting-edge companies such as Google, Bank of America and Acxiom, R has emerged as the standard of innovation in statistical analysis. Revolution Analytics is committed to fostering the continued growth of the R community through sponsorship of the Inside-R.org community site, funding worldwide R user groups and offering free licenses of Revolution R Enterprise to everyone in academia.

 

 

 

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Predictions 2021: The Path To a New Normal Demands Increased Business Resilience and Cost Efficiency 

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Predictions 2021: The Path To a New Normal Demands Increased Business Resilience and Cost Efficiency  1

By Jussi Karjalainen at Valtatech

A global pandemic, wild bush fires, a stock market crash, a presidential impeachment, and presidential elections – 2020 has been a year like no other and the impact on some businesses has been devastating. 2020 has highlighted how vulnerable many businesses are, and what they need to improve to survive and thrive – a topic that I recently wrote about. The key focus for businesses moving into 2020 will be on how they recoup their losses from 2020 and set themselves up for success. With that I mind, here are my 5 predictions on what 2021 will bring for businesses and what they need to be thinking about as we head into a New Year.

Continued Business Disruption – There are some serious global headwinds that businesses are set to face next year. Many countries are likely to go in and out of lockdowns, which will impact on local and global supply chains, consumer, and business spending, as well as overall business confidence. There is also the unknown of how the results of the US Presidential election and final transition of the UK out of the EU will impact global trade relations. Recent talk of a vaccine to stem the COVID-19 pandemic may provide some reprieve, but we predict continued business disruption heading into 2021.

So, how can your business prepare for disruption? Business resiliency is key. Namely your business ability to rapidly adapt and respond to business disruptions. 2020 taught us that finance and procurement operations are key to driving business resiliency. Getting a view and a grip on where your business is spending its money? What can be consolidated and what can be reduced? Having full control and visibility over your finance and procurement operations are key.

Cost Efficiency Should be at the Top of Everyone’s Agenda – If 2020 has shown us anything, it is that we need to have greater control over our cost base. Not least because sales are, largely, harder to come by than ever before. Every organisation should be looking at the return that they are getting for every dollar invested – a simple equation of your total spend divided by your total revenue will give you a high-level overview. The focus for businesses will be on how to improve this ratio. For example, for every dollar spent enables $1.60 in revenue – increasing that number can have a huge impact on your overall profitability.

You can take a few approaches to getting this right: There is the 1% improvement approach – how can you make each process 1% more efficient and reap the benefits of the cumulative impact of those 1% gains. The alternative is to assess a specific process in more detail. Take your procure to pay process as an example. Map out your current process, identify the pain points that take the most time, and build out a business case to drive greater efficiencies in that process. It is a process we have undertaken with several businesses to deliver real bottom line value.

Jussi Karjalainen

Jussi Karjalainen

Konica Minolta Business Solutions Asia recently outlined the results of their procure to pay digital transformation project which “helped us to reduce costs, identify risks and improve value delivery across the business; while providing the visibility and insights my team and I require improving risk mitigation, due diligence processes and governance.”

Public Sector Spending Spree – Most national and state governments have announced large economic stimulus packages to get their economies going again. This will likely continue heading into 2021, with many tenders and grants being made available. Businesses wanting to take advantage of this spending spree need to be mindful of the likely compliance requirements for public sector contracts and grants. To qualify for many public sector contracts or grants, businesses may need to prove they comply with regulations around supply chain sustainability, modern slavery, buy local and national initiatives, diversity, and inclusion, for example.

In order to prove you qualify it helps to have systems and processes in place that can make supply chain mapping and transparency much easier giving you clear visibility over your entire supply chain. This enables you to know exactly where your goods are coming from in your supply chain, from who whilst being able to capture important information relating to compliance around sustainability, modern slavery etc.

Data, Data and even more data – As businesses seek to ensure their business resiliency, the demand and need for more accurate and timely data across business processes will greatly increase. Businesses that can track efficiency at a process level are going to become more cost efficient and future-proof their business. Equally, as business disruption continues, the demand for business agility can only be fulfilled through executives having access to accurate and timely data, which will put more pressure on teams to supply that data.

An effective combination of people, processes and technology can provide hugely valuable and actionable data insights. Considering the source to pay process, having access to data insights, such as invoice processing times, percentage of purchase orders and invoices sent and received electronically, and percentage of managed spend (e.g. spend going through contracts, preferred agreements etc) can reveal some real opportunities to drive efficiencies in your process.

Technology being the answer, rather than the enabler – It is only when the right processes and people are combined together with technology that real transformation can occur. Too often businesses look to technology as an answer to a problem, rather than an enabler to help solve the problem. Picking the technology before truly understanding the process that they are trying to transform has led to many failed and ineffective technology projects over the last 20 years. As businesses find themselves under more and more pressure heading into 2021, businesses will likely continue to make pressured transformation decisions based on fancy, shiny technology, rather than a clear understanding of the outcomes that they are hoping to achieve. Creating unnecessary and avoidable risk into their transformation activities.

Instead, why not conduct an in-depth analysis of your current business requirements through key stakeholder interviews and current process reviews? This can help to deliver valuable insights and resources such as:

  • Key insights into the current processes
  • Identification of key pain points
  • Identification of key levers to drive user adoption
  • Identification of key areas and drivers for financial return on investment
  • Identification of quick wins and longer-term development areas
  • Current state technology landscape map across your processes
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Beyond the bottom line: why brands must show they care to connect with customers

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Beyond the bottom line: why brands must show they care to connect with customers 2

By Vadim Grigoryan, Partner, Lunu

Over the past few years, we’ve witnessed an ever-growing activism among consumers, with public opinion demanding that their concerns be heard and addressed. No industry has experienced this more than the retail sector, with brands regularly slammed by NGS or consumer-led initiatives for violating legal requirements or moral principles. Moving one step further in the experience economy, brands are not only required to provide a first-rate customer experience, but also a conscience. The product must be good quality, as should the experience of purchasing it. But now on top of that, consumers should feel positive about where they’re spending their money. This is particularly true in the crypto community, with cryptocurrencies regularly pointed out as too speculative as a product, or to energy-intensive. Is this really a surprise coming from a generation whose top concerns are collective ones such as the environment and global warming? The answer is a straight no! Brands have to face this new reality and embrace it accordingly.

This next step in the experience economy, that can be called conscious consumerism, provides an opportunity for brands to reinvent themselves and bring to the top of their agenda something that has so long been kept at the bottom, or on the side. Brands need to stand for something bigger than themselves. If they fail to do so, they will also fail to make an impact in the consumer’s mind, ultimately disappearing as a brand altogether.

  1. From the experience to the conscious consumerism. Today’s economy is as much about giving people the opportunity to feel good while purchasing the product or service, as it is about the feeling after the purchase. Environmental, social, and moral concerns are increasingly at the top of consumers’ minds and on the front pages. Brands need to realise this and adapt, but also accept this as an opportunity rather than a constraint. Profitability isn’t the number one priority anymore and they now have the chance to fully develop their CSR programmes without facing many of the internal/external constraints they would traditionally have faced.
  2. Having a meaning actually means something. Modern brands have to stand for something and if they do, they will also stand out in the consumer’s mind. Your brand won’t just be a jewellery maker anymore – it will be one that aims to make diamonds cleanly and ethically by creating them in a lab instead of digging them out from thousands of meters below the ground. Standing for something will also give you a voice and help you break through the noise, reaching out to ever more consumers.
  3. Having a purpose provides a valid reason to exist. By this we mean existing in the customer’s mind, as well as in stores and shops – because the truth is, both are now linked. To truly connect with your customers, brands need to go beyond their bottom line. They also need to show that this bottom line serves a purpose and isn’t a finality. Don’t be scared to embrace a cause if you want to keep a place in consumers’ hearts and minds.
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The largest event in e-commerce history? ‘Tis the season

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The largest event in e-commerce history? ‘Tis the season 3

By James Booth, VP Head of Partnerships for EMEA, at PPRO

Sometimes, change happens slowly. Other times it chases you down like that boulder at the beginning of Indiana Jones. In 2020, change is fully in boulder mode. And the holiday season is when it either catches up with you or you leap triumphantly from the temple entrance, golden statue in hand.

The shopping season kicks off on 11 November, with the 11.11 Global Shopping Holiday (formerly Singles’ Day). According to analysts, Alibaba and its merchants are on track to rack up $45 billion worth of sales on Singles Day alone [1], up from $38 billion last year [2]. And if last year’s results are anything to go by, a large proportion of those sales will go to non-Chinese companies. Last year brands such as Bose, Estée Lauder, Gap, Levi’s, Nike, The North Face and Apple all made over 1 billion yuan ($143 million) on Singles’ Day [3].

Increasingly, US and European consumers are also participating in Singles’ Day. However, both markets shift into proper holiday mode with Black Friday on 27 November. And there is every indication that this, too, will be bigger in 2020 than ever before.

Adobe Marketing Insights predicts a 20% increase in e-commerce spend over the Black Friday to Cyber Monday weekend [4]. Looking at the holiday season as a whole, Deloitte forecasts that seasonal e-commerce — online spending  is expected to grow by up to 35%, compared with just 14% last year [5].

But that doesn’t mean you can just relax and wait for the holiday season sales to rack up. As well as driving customers online, lockdown has also disrupted brand loyalties. During lockdown more than two-thirds of customers in some markets have tried a new product or service and of these, a quarter do not plan to return to their old habits once lockdown has ended [6].

Old shopping loyalties have been upended, and that means their holiday-season shopping is up for grabs.

For instance, 43% of over-65s are now shopping online compared to just 16% before lockdown [7]. For online merchants the grandparent present budget just became accessible. But to win your share of it, you have to provide a customer experience that this demographic will love.

Making the checkout page a priority 

The question then, is how to prepare your merchants’ or your own e-commerce site for the holiday shopping season. It’s only a few weeks until Black Friday, so there’s no time to lose. You need to find out where gaps are in your customer journey, and plug them, before those customers run away to someone else.

The customer experience at checkout is particularly crucial. One of the surest ways to lose customer trust at the checkout, is by not offering shoppers’ preferred payment methods. According to research by PPRO, up to 50% of customers have abandoned a transaction because the merchant did not offer their preferred payment method [8].

It’s a question of localisation. Except in this case, you’re not necessarily localising for customers in a particular geography. Instead, you might consider localising for consumers in a particular age group who are now shopping online for the first time. Or customers from a range of demographics who have never shopped online for a particular category.

No one size fits all when it comes to global payment preferences

If you want to succeed in global e-commerce, you must offer the preferred payment methods for every market and demographic you want to win over.

Worldwide, consumers use alternative or local payment methods in more than 70% of all consumer transactions [9]. These are the payment methods whole markets and demographics grew up with online and trust. Fail to offer them and you can have the best possible customer journey, but you’ll still lose basket after basket at the checkout.

With the acceleration of e-commerce and the influx of online competition, anyone who hasn’t optimised their payments offering will be desperately racing to catch up. Merchants need to think now about how they are going to maximise their revenue from what looks to be the biggest online holiday season ever. And payments is a crucial part of that conversation.

[FOOTNOTES]
1. https://techcrunch.com/2020/09/09/u-s-holiday-shopping-season-on-mobile-expected-to-be-largest-to-date-topping-1b-hours-on-android
2. https://www.cnbc.com/2019/11/11/alibaba-singles-day-2019-record-sales-on-biggest-shopping-day.html
3. https://www.forbes.com/sites/sergeiklebnikov/2019/11/12/alibabas-1111-singles-day-heres-which-brands-profited-the-most/#25ea1a164863
4. https://www.thedrum.com/opinion/2020/09/15/strong-ecommerce-strategy-key-black-friday-2020
5. https://www.digitalcommerce360.com/2020/09/16/online-holiday-sales-to-surge-25-35/

6. https://www.alixpartners.com/insights-impact/insights/covid-19-disrupts-brand-loyalties
7. https://www.essentialretail.com/news/elderly-consumers-drive-ecommerce
8. https://www.pymnts.com/news/payment-methods/2018/ppro-ecommerce-local-payment-options
9. Original PPRO research.

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