New insights with data analytics led to the development of Quooker Flex 

Qlik®, a leader in data analytics, today announced that Quooker, an inventor and manufacturer of the boiling water tap, is using Qlik Sense® to gain insight and control over its core supply chain processes.  Using Qlik, the company can bring together data from all its departments and display that data in one dashboard.  This helps Quooker optimize the supply chain, tailor production to demand, reduce failure costs, and identify new sales opportunities.  For example, new insights from data led to the development of its new product line, Quooker Flex, the world’s first boiling water tap with a pull-out hose. Qlik partner,Pink Elephant,took care of the implementation.

Quooker was conceived in the late 1970s when Henri Peteri was working on the development of instant soup for an international food company.  He realized that soup would never be ‘instant’ without boiling water on tap. From that moment on he was captivated by this idea and started developing a tap that instantly dispenses boiling water.  Quooker currently has over 11,000 square meters of company space, where approximately 200 employees work on the development, production and marketing of Quooker products.

As the company grew, new challenges arose, and automation of reporting and analysis was required for HR, procurement, logistics, production, supply chain, quality assurance and sales following Exact software implementation.  Quooker chose Qlik because they needed a data analytics platform that could easily and quickly produce data visualizations and analyses to provide associative insights into every aspect of the company.  After deployment, Qlik was fully operational within eight working days, and immediately began helping mitigate risks across the company’s entire supply chain, resulting in cost savings and increased customer satisfaction.

With the help of Qlik Sense, Quooker can now capture production processes in a realistic data-driven way that is insightful to the entire team. This will make it clear where material shortages will occur, where an additional efficiency layer is possible or how a last-minute order can be added.

“We have calculated that since we are in better control of our entire supply chain flow, we save at least € 50.000 per year by preventing outdated parts, production stops, delivery stops or quality issues,” says Geertjan Woltjes, COO at Quooker.

Without insights from the trend analyses, Quooker would face the threat of inventory issues for one or more of its products, which would negatively impact revenue, as well as the company’s reputation for always being able to deliver from stock.

“Having control over our entire supply chain and being able to analyze trends using an intelligent system brings us more value than could ever be expressed in monetary terms,” concludes Woltjes.

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