Published by Jessica Weisman-Pitts
Posted on November 12, 2021
3 min readLast updated: January 28, 2026
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New Possible launches a platform to enhance financial services culture by focusing on employee insights and satisfaction.
New Possible, a Manchester-based next generation employee insight platform with a focus on culture, has launched to help organisations of all sizes unlock the competitive advantage of their people and ultimately build healthier businesses.
The New Possible platform measures, assesses, and benchmarks the culture of an organisation, structured around the Financial Conduct Authority’s (FCA) four drivers of culture: People, Purpose, Governance and Leadership. Organisations that subscribe have access to a library of expertly crafted surveys and can tap into meaningful insight using New Possible’s real-time dashboard.
The business has also developed a benchmarkable 360-degree employee insight solution that allows organisations to understand their people across seven themes: Satisfaction, Wellbeing, Fatigue, Balance, Alignment, Relationships and Engagement. This holistic approach delves deeper into areas of the people experience that are neglected by traditional approaches and the platform also combines AI with human intelligence to provide clear actionable insight to help improve retention, increase productivity, and ultimately build healthier businesses.
Research by The London School of Economics’ Centre for Economic Performance found that higher levels of employee satisfaction and wellbeing are strongly linked to lower employee turnover, higher customer loyalty and better profitability. This research found that when it comes to financial services, high levels of employee satisfaction and wellbeing have the greatest correlation with productivity.
New Possible was founded by Nate Harwood, formerly the Co-Founder and Head of Product & Insight at Smart Money People, a financial services insight business that was acquired in 2020.
Nate Harwood, Founder of New Possible said: “The pandemic has encouraged many of us to reflect on our relationships with work and to prioritise non-financial factors like work-life balance and overall wellbeing. It’s also made it abundantly clear that when all is said and done, people are an organisation’s greatest asset. Harnessed correctly, engaged and satisfied employees are the most powerful source of sustainable business growth. This is what New Possible is all about.”
Nate Harwood added: “Although many organisations actively listen to their customers, approaches to harnessing employee voice are often less developed, and despite hiring 60% of UK employees, SME’s are particularly underserved. New Possible provides a solution that’s easy to implement and robust, with pricing that’s accessible to financial firms of all sizes. Our mission is to democratise employee insight and by doing so, help every firm to unlock the competitive advantage of their people.”
New Possible’s 360-degree assessment also features a unique approach to measuring fatigue, based on technology used onboard the International Space Station. You can try the fatigue test here.
The article discusses the launch of New Possible, an employee insight platform aimed at improving financial services culture.
It measures and benchmarks organizational culture, focusing on employee satisfaction and wellbeing to boost productivity.
Nate Harwood, formerly Co-Founder and Head of Product & Insight at Smart Money People, founded New Possible.
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