Neon Reef Limited, Social Energy Supply cease to trade in Britain
Published by maria gbaf
Posted on November 17, 2021
2 min readLast updated: January 28, 2026

Published by maria gbaf
Posted on November 17, 2021
2 min readLast updated: January 28, 2026

Neon Reef and Social Energy have ceased trading in the UK due to rising energy costs, affecting 35,500 customers. Ofgem's price cap impacts consumer costs.
LONDON (Reuters) – Two more British energy suppliers, Neon Reef Limited and Social Energy Supply, have ceased to trade, regulator Ofgem said on Tuesday, taking the tally of companies to collapse in the country since the start of September to 19.
Many British energy companies, often supplying both gas and electricity to homes and businesses, have struggled in the face of soaring wholesale energy costs, because the regulator’s price caps limit how much of the increases can be passed on to customers.
Neon Reef Limited supplies around 30,000 domestic electricity customers, and Social Energy Supply around 5,500 customers.
“In recent weeks, there has been an unprecedented increase in global gas prices which is putting financial pressure on suppliers,” Ofgem said in a statement.
A total of around 2 million customers have been forced to change energy companies this year.
Customers’ potential new energy costs will be covered by the regulator’s price cap, but if they were on cheaper fixed tariffs, they may have to pay more with their new supplier.
The cap is updated twice a year and rose by 12-13% from the start of October, but wholesale prices have risen far more since that cap was set in August.
(This story officially corrects to change company name in headline, first and second paragraphs to Neon Reef, from Neon Energy, after Ofgem corrected its announcement)
(Reporting by Susanna Twidale in London, Priyanshi Mandhan in Bengaluru; Editing by Devika Syamnath and Bernadette Baum)
The article discusses the cessation of trading by British energy suppliers Neon Reef and Social Energy due to rising wholesale costs.
Many suppliers are collapsing due to soaring wholesale energy costs and regulatory price caps limiting cost pass-through to consumers.
Neon Reef and Social Energy's collapse affects approximately 35,500 customers.
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