Editorial & Advertiser Disclosure Global Banking And Finance Review is an independent publisher which offers News, information, Analysis, Opinion, Press Releases, Reviews, Research reports covering various economies, industries, products, services and companies. The content available on globalbankingandfinance.com is sourced by a mixture of different methods which is not limited to content produced and supplied by various staff writers, journalists, freelancers, individuals, organizations, companies, PR agencies Sponsored Posts etc. The information available on this website is purely for educational and informational purposes only. We cannot guarantee the accuracy or applicability of any of the information provided at globalbankingandfinance.com with respect to your individual or personal circumstances. Please seek professional advice from a qualified professional before making any financial decisions. Globalbankingandfinance.com also links to various third party websites and we cannot guarantee the accuracy or applicability of the information provided by third party websites. Links from various articles on our site to third party websites are a mixture of non-sponsored links and sponsored links. Only a very small fraction of the links which point to external websites are affiliate links. Some of the links which you may click on our website may link to various products and services from our partners who may compensate us if you buy a service or product or fill a form or install an app. This will not incur additional cost to you. A very few articles on our website are sponsored posts or paid advertorials. These are marked as sponsored posts at the bottom of each post. For avoidance of any doubts and to make it easier for you to differentiate sponsored or non-sponsored articles or links, you may consider all articles on our site or all links to external websites as sponsored . Please note that some of the services or products which we talk about carry a high level of risk and may not be suitable for everyone. These may be complex services or products and we request the readers to consider this purely from an educational standpoint. The information provided on this website is general in nature. Global Banking & Finance Review expressly disclaims any liability without any limitation which may arise directly or indirectly from the use of such information.

Merchant Bank of Sri Lanka Drives Growth with Deployment of Core Banking Platform from Fiserv

Implementation positions MBSL for continued success in a competitive market

Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, today announced that Merchant Bank of Sri Lanka & Finance PLC (MBSL) has furthered its ongoing business transformation with the deployment of the Signature® core account processing platform and front-end teller systems from Fiserv. The company merged with two subsidiaries in 2015, growing from 30 to 48 branches and adding more than 100,000 accounts, and the new technology is enabling MBSL to provide an excellent experience across this larger customer base.

According to MBSL, the company chose Fiserv because they were looking for a partner that provides not only technology expertise, but a high level of commitment with 24/7 support, which was key to a successful implementation. Customers will now benefit from enhanced and efficient account processing and customer service as a result of this deployment.

One of Sri Lanka’s leading financial institutions, MBSL is leveraging technology to modernize its infrastructure and transform the financial experience for customers in today’s increasingly competitive financial environment. The Signature solution provides a flexible, scalable, and stable platform that can support MBSL’s fast-growing branch and service network and customer base.

This newly implemented solution is also improving the work-life balance of MBSL’s employees. With the Signature solution, account processing is streamlined, reducing the need for overtime work and giving employees more time to spend with their families, while delivering greater efficiency for the company.

The successful deployment of Signature has also enhanced MBSL’s capabilities as it continues to broaden its products and services offerings and deliver what customers want in the new digital economy.

“Consumers want easy and reliable access to banking information and services across a variety of devices,” said Marc Mathenz, managing director, Asia Pacific, Fiserv. “Proven technology solutions that allow financial institutions to provide the interactivity their customers expect are key to maintaining a competitive edge. Choosing the right technology allows financial institutions like MBSL to take advantage of the substantial growth opportunities in the region and the world.”

In the U.S., Fiserv is the market leader in account processing services. More than one-third of the country’s financial institutions rely on Fiserv for account processing solutions and expertise. Across Asia Pacific, Fiserv solutions are used by nearly 70 clients in 13 countries, including some of the largest banks in Australia, Thailand, and Indonesia. Fiserv provides a range of solutions to clients through its more than 4,000 associates in the region including offices in Sydney and Singapore. Worldwide, Fiserv supports more than 12,000 clients in over 80 countries with approximately 24,000 associates and moves more than $75 trillion each year on behalf of financial institutions, billers and consumers.

In a world moving faster than ever before, Fiserv helps clients deliver solutions in step with the way people live and work today – financial services at the speed of life. Learn more at fiserv.com.

Additional Resources