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Looking After the Pennies: Wealth Manager CASS Challenges

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Karen-Bond

Karen-BondThe old adage says that looking after the pennies means the pounds look after themselves – but will this still be true if the new client money and assets proposals are adopted? We look at some of the key challenges for wealth managers raised by the proposed rule changes in this area.

Business As Usual?

A surprising number of the proposed ‘changes’ in the recent FCA consultation paper on CASS are simply restatements or clarification of existing rules. This may be indicative of the need for education in the industry, but it could be argued that a more effective remedy would be stringent enforcement measures against those that have failed to apply the current requirements. It is worrying for example, that the FCA has felt it necessary to clarify to firms that “when their activities are caught by the client money rules they should ensure that the money is held in accordance with the client money rules.” Hopefully this is not a pointer to current levels of compliance with the rules, as it would suggest there are some fundamental problems with firms’ behaviour and with auditors’ and the FCA’s policing of the rules than can be solved by restatements of this kind.

However some of the clarifications still leave uncertainties to be resolved. One such area is the DvP exemption, which allows for the exclusion of CREST and similar transactions from the requirements during a defined settlement period. The new clarification does not specify whether it is applicable only to CREST or to other centralised settlements and whether it applies to members or also applies to their clients in turn. For a wealth manager that has outsourced dealing, the latter point could have a significant impact on these arrangements, particularly if money held by third parties must be included in reconciliations from now on. While it is understandable that the rules cannot cover every scenario, this does mean that wealth managers need to consider how both auditors and the FCA may interpret them in addition to re-examining their own understanding of their application.

Calculating the Costs

One of the greatest impacts for some firms will be in the restrictions applied to the placement and investment of clients’ cash. On the one hand, firms are still permitted to retain interest on clients’ money, provided clear disclosures and transparency are in place. On the other hand, the requirement to consider diversification across multiple banking groups – and to justify a decision not to diversify – will place wealth managers’ systems and administrative costs under pressure while at the same time having a detrimental effect on the interest rates that can be commanded by a smaller pool of cash. This may affect the firm’s profitability, where these margins are retained, but may also impact on performance at a time when return on cash is a material part of the portfolio’s profitability.

Added to this pressure on margins, the prohibition on unbreakable term deposits, while consistent with a desire for speedier return of assets post-insolvency, will be a further blow to the commerciality of cash holdings. With over £100bn in client money accounts as at April 2013, a loss of margin of even a few basis points on this sum would equate to a cost in the region of £5m per bp per annum as insurance against the risk of insolvency. Is this too high a price to pay?

Increasing Standardisation

Given that no two firms are the same, a whole range of different approaches and methodologies have built up over the years in the receipt, processing and reconciliation of client money. The consultation paper proposes to close down many of these options except in narrowly defined circumstances. So, the alternative approach whereby money is received initially into corporate, rather than client money accounts, will be restricted to only large investment banks. The calculation methodology which allows firms to calculate requirements by adding back negative balances to the total in client money accounts will be restricted to asset managers. There are also other more detailed requirements around the use of non-standard reconciliation methodologies.

On the plus side, these measures may well tighten up the protections offered to clients and also support auditors and the FCA in reducing the subjectivity applicable to the assessment of whether a non-standard approach is sufficiently robust. It may have commercial advantages as well, if these protections can be promoted as advantageous to advisers and their clients. However, we have worked with very few firms which had no alternative or non-standard approaches in operation anywhere in their business – and where these exist they are often unrecognised by them or by their auditors. A particular corner in which such anomalies lie is inherited legacy business, where balances are perhaps left unanalysed and the application of standard methodologies is not supported by the available systems. Wealth managers often have certain types of infrequent receipt that flow initially into corporate accounts, such as property insurance rebates which might be shared between the firm and its clients or underwriting commissions. Where such processes exist but have not been identified or signed off, this is a current issue with CASS compliance, but it is one which is now under greater scrutiny. Wealth managers would be well advised to check for these non-standard processes and address such issues before their next audit, regardless of the outcome of the consultation paper. Beyond that, of course, assessing the practicalities and cost of applying standardisation should be a focus for consultation responses.

What Next?

The scale and breadth of the potential impacts of these wide ranging proposals needs detailed analysis and assessment. Wealth managers would be well advised to invest time in the consideration of:

  1. The likely practical and administrative impacts of the proposals, and their costs
  2. The commercial impacts to the firm, both positive and negative
  3. Potential client impacts and costs; and
  4. Any unintended consequences

While the FCA’s aims are laudable, they will need detailed and reasoned responses to support their further analysis of what changes should be made. Nobody wants clients to lose out in the event of a firm’s insolvency, but it is in their interests as well as the industry’s to ensure that the measures taken to protect these assets is proportionate to the risks.

About Walbrook Partners

Karen Bond is a Director of Walbrook Partners, a specialist consultancy to the Investment Management and Wealth sectors, offering support and subject matter expertise covering relevant and current topics where changes are taking place, such as client money and asset regulation, post RDR developments and changes, Platforms and Outsourcing.

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COVID-19 and PCL property – a market on the rise?

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COVID-19 and PCL property – a market on the rise? 1

By Alpa Bhakta, CEO of Butterfield Mortgages Limited

Over the last five years, demand for prime central London (PCL) property has been fairly inconsistent. Sudden peaks in interest from buyers could be followed by periods of stagnate price growth. Nonetheless, the advantages of PCL property investment, particularly by international investors, has remained well known.

Well-funded development and neighbourhood re-generation schemes, alongside an influx of overseas investment, has resulted in a vibrant market with a diverse range of opportunities for prospective buyers.

Nonetheless, the PCL market has not been immune to the impact of the COVID-19 pandemic. During the first half of the year, the lockdown meant physical valuations and onsite inspections could not take place. People in the UK were also discouraged from moving properties unless they found themselves in extreme circumstances.

However, as we now enter the final weeks of 2020, I believe there’re plenty of reasons to be optimistic about the future prospects of the PCL property market. Buyer demand has resulted in a new wave of activity, and this is resulting in significant house price growth. Indeed, it was recently revealed by Halifax that the average rate of house price growth in November was at a four-year high.

Obviously, there are multiple factors that have helped sustain this strong level of house price growth. Most notably, the Stamp Duty Land Tax (SDLT) holiday has succeeded in coaxing buyers back to the property market––be they seasoned buy-to-let (BTL) investors or first-time buyers––by offering up to £15,000 in tax savings on any given property purchase.

However, it’s worth considering the other factors underway in London’s property market. With the UK in a second national lockdown, many investors will be keen on hedging against future COVID-imbued market uncertainty through acquiring safe-haven assets like British property. As you’ll read below, this is having a positive impact on the PCL market.

Investors are flocking to PCL opportunities

The PCL property market has managed to be one of the most active areas of the UK’s real estate market during the whole of 2020. When discussing why this is so, we must first begin by understanding the behaviours of overseas buyers.

Given that international investors represented over half (55%) of all the PCL property purchases recorded in the second half of 2019, anything to further incentivise or dissuade such foreign actors would hugely impact PCL property transaction figures.

Earlier in the year, alongside the announcement of the aforementioned SDLT holiday, UK Chancellor Rishi Sunak indeed announced that he would be implementing 2% SDLT surcharge for non-UK based buyers of British property from April 2021 onwards.

So, for those seeking properties worth over £5 million in the UK capital, a 2% additional cost may represent a substantial amount of wealth. To avoid this, many overseas buyers who may have been contemplating a PCL property acquisition have rushed to buy such properties before this surcharge is applicable. This trend will undoubtedly continue until 1 April, 2021.

Remote working and PCL

On the topic of the PCL market’s future, many property speculators were concerned earlier this year that London’s property market would potentially collapse entirely as a result of remote working. With homeworking set to remain the norm for the foreseeable future, commentators predicted that professionals would escape the capital en-masse in favour of roomier, cheaper properties farther from their London employer’s offices.

While there have been some signs of shifting demand from urban London neighbourhoods to suburban ones, according to Rightmove statistics, there has been no recordable effect on the UK’s property market as a result.

Conversely, property specialists Savills have actually discovered that over half of all transactions including properties worth more than £5 million in the UK this year were all located in just five central London postcodes.

A busy few months

Given the performance of the PCL property sector in 2020, I only foresee this market growing stronger and stronger in the years ahead. Recent developments in the production of COVID-19 vaccine have many hoping that we may return to normality by Spring 2021, which would represent fantastic news for those involved in bricks and mortar, should it transpire.

In the coming months, I anticipate a surge in activity across the PCL market as buyers look to take advantage of the tax breaks on offer. As such, it will be important that these buyers have access to the financing needed to complete these transactions quickly. If not, there is a risk any purchase they attempt might be concluded in April 2021 when the current tax breaks in place are removed.

Overall, I cannot help but be impressed by the performance of the property market more generally during the pandemic. Having experienced slow growth in the years following the EU referendum in June 2016, it is clear that buyers are eager to take advantage of the opportunities on offer. This is particularly true when it comes to PCL property.

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An outlook on equities and bonds

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An outlook on equities and bonds 2

By Rupert Thompson, Chief Investment Officer at Kingswood

The equity market rally paused last week with global equities little changed in local currency terms. Even so, this still leaves markets up a hefty 10% so far this month with UK equities gaining as much as 14%.

The November rally started with the US election results but gathered momentum with the recent very encouraging vaccine news. This continued today with the AstraZeneca/Oxford vaccine proving to be up to 90% effective in preventing Covid infections. This is slightly below the 95% efficacy of the Pfizer and Moderna vaccines already reported but this one has the advantage of not needing to be stored at ultra-cold temperatures. One or more of these vaccines now looks very likely to start being rolled out within a few weeks.

Of course, these vaccines will do little to halt the current surge in infections. Cases may now be starting to moderate in the UK and some countries in Europe but the trend remains sharply upwards in the US. The damage lockdowns are doing to the recovery was highlighted today with the news that business confidence in the UK and Europe fell back into recessionary territory in November.

Markets, however, are likely to continue to look through this weakness to the prospect of a strong global recovery next year. While equities may have little additional upside near term, they should see further significant gains next year. Their current high valuations should be supported by the very low level of interest rates, leaving a rebound in earnings to drive markets higher.

Prospective returns over the coming year look markedly higher for equities than for bonds, where return prospects are very limited. As for the downside risks for equities, they appear much reduced with the recent vaccine news and central banks making it clear they are still intent on doing all they can to support growth.

Both factors mean we have taken the decision to increase our equity exposure. While our portfolios already have significant allocations to equities and have benefited from the rally in recent months, we are now moving our allocations into line with the levels we would expect to hold over the long term.

Our new equity allocations will be focused on the ‘value’ areas of the market. The last few weeks have seen a significant rotation out of expensive high ‘growth’ sectors such as technology into cheaper and more cyclical areas such as financials, materials and industrials. Similarly, countries and regions, such as the UK which look particularly cheap, have fared well just recently.

We think this rotation has further to run and will be adding to our UK exposure. This does not mean we have suddenly become converts to Boris’s rose-tinted post-Brexit view of the UK’s economic prospects. Instead, this more favourable backdrop for cheap markets is likely to favour the UK.

We will also be adding to US equities. Again, this does not represent a change in our longstanding caution on the US market overall due to its high valuation. Rather, we will be investing in the cheaper areas of the US which have significant catch-up potential.

We are also making a change to our Asia ex Japan equity holdings. We will be focusing some of this exposure on China which we believe deserves a specific allocation due to the strong performance of late of that economy and the sheer size of the Chinese equity market.

On the fixed income side, we will be reducing our allocation to short maturity high quality UK corporate bonds, where return prospects look particularly limited. We are also taking the opportunity to add an allocation to inflation-linked bonds in our lower risk, fixed income heavy, portfolios. These have little protection against a rise in inflation unlike our higher risk portfolios, which are protected through their equity holdings.

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Optimising tax reclaim through tech: What wealth managers need to know in trying times

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Optimising tax reclaim through tech: What wealth managers need to know in trying times 3

By Christophe Lapaire, Head Advanced Tax Services, Swiss Stock Exchange

This has been a year of trials: first, a global pandemic and, now, many countries facing the very real possibility of a recession. For investors, private banks, and wealth managers, these tumultuous times have manifested largely in asset price volatility, ultra-low interest rates and uncertainty about when things may level out, as well as questions about what can be done to safeguard portfolio performance.

The answer here lies within identifying and creating efficiencies to maximise performance and minimise cost, and while there is a slew of options as to how to do this, they are often siloed or have a single USP. Tax optimisation, on the other hand, provides benefits to all, not just in increasing returns for investors, but also in creating economies of scale across stakeholders, creating millions – if not billions – in savings for banks.

Evolving tax reclaim

The tax reclaim process used to be a tedious one banks had to manage themselves, and required detailed, industry and country-specific knowledge to stay on top of constantly shifting requirements and regulations. And when we consider that many countries – such as the UK – allow for capital gains exemptions, tax optimisation may not seem like an integral part of the process. However, this isn’t the case for all countries, and can lead to severe after-tax implications on global portfolios.

Furthermore, even if you’re able to avoid double taxation, getting the money back is not always as simple as it sounds. This, combined with the fact that countries often have contradictory taxation rules or requirements, makes navigating the tax reclaim space a challenge even for those with the right expertise and experience.

Ultimately, providing tax optimisation to investors ends up being a heavy lift for private banks and wealth managers, who often don’t have the right solutions, are relying on outdated technology and manual processes. While this is generally fine for business, it is no longer fit for the purpose when it comes to tax optimisation. To date, knowledge and expertise have been the key to protecting and maintaining profitable investments and avoiding tax leakage. However, through tax optimisation services starting to emerge, portfolio managers can now manage and reinvest easily.

Today, technology has evolved the process so that banks are able to access and submit tax reclaim – and the relevant documentation – online, leaving the tech provider to coordinate next steps with custodians and tax authorities behind the scenes. In essence, taking the legwork out of the process while assuring consistency and completeness in execution.

Simplifying tax through tech

While tax optimisation may seem like an easy choice in theory, it is not always the go-to for every private bank or wealth manager. Without the right supports and setup, including innovative technologies and automation, tax reporting must be done manually, leading to labour intensive processes and huge time wastage. Changing these processes can be overwhelming for those used to a certain way of operating.

By making tax reclaim digital, banks will be more able to optimise returns and gain efficiencies while reducing redundancies and unnecessary complexities. Cloud based solutions or platforms can offer a safe and secure solution for banks, wealth managers, and investors to access and submit any information required, processing the data automatically for conformity and completeness.

It is critical that providers who intend to offer tax services are able to do so efficiently with the right software and data processing capabilities. Not only does this drive continuity in service and efficiencies in process, but it is the only sustainable way to handle such a complex landscape sustainably without wasting time or money.

End-to-end, technologically driven tax services offer a huge number of advantages to private banks and wealth managers, the most important of which is the ability to provide continuity through tumultuous times. As we move through the end of 2020 into 2021 this will only be increasingly important as banks, managers and investors look to provide new services to clients and strengthen existing relationships in a difficult market.

As investors seek to find returns amid the global economic downturn, the demand for innovative solutions will only increase. Technology like cloud-based software, AI, and data optimisation can all serve to improve not just the tax reclaim processes, but the overall client experience within capital markets.  Private banks and wealth managers are suitably equipped to provide these innovative solutions, but those who do not prepare themselves effectively and keep ahead of trends will run the risk of losing current and new clients to someone who can offer more for less.

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