Editorial & Advertiser Disclosure Global Banking And Finance Review is an independent publisher which offers News, information, Analysis, Opinion, Press Releases, Reviews, Research reports covering various economies, industries, products, services and companies. The content available on globalbankingandfinance.com is sourced by a mixture of different methods which is not limited to content produced and supplied by various staff writers, journalists, freelancers, individuals, organizations, companies, PR agencies Sponsored Posts etc. The information available on this website is purely for educational and informational purposes only. We cannot guarantee the accuracy or applicability of any of the information provided at globalbankingandfinance.com with respect to your individual or personal circumstances. Please seek professional advice from a qualified professional before making any financial decisions. Globalbankingandfinance.com also links to various third party websites and we cannot guarantee the accuracy or applicability of the information provided by third party websites. Links from various articles on our site to third party websites are a mixture of non-sponsored links and sponsored links. Only a very small fraction of the links which point to external websites are affiliate links. Some of the links which you may click on our website may link to various products and services from our partners who may compensate us if you buy a service or product or fill a form or install an app. This will not incur additional cost to you. A very few articles on our website are sponsored posts or paid advertorials. These are marked as sponsored posts at the bottom of each post. For avoidance of any doubts and to make it easier for you to differentiate sponsored or non-sponsored articles or links, you may consider all articles on our site or all links to external websites as sponsored . Please note that some of the services or products which we talk about carry a high level of risk and may not be suitable for everyone. These may be complex services or products and we request the readers to consider this purely from an educational standpoint. The information provided on this website is general in nature. Global Banking & Finance Review expressly disclaims any liability without any limitation which may arise directly or indirectly from the use of such information.


KofaxKapow 10 Automates Critical Processes to Fuel Digital Transformation

  • Lexmark International, a global technology leader, announces KofaxKapow™ 10 for robotic process automation (RPA) projects aimed at automating the labour intensive processing of digital information.
  • According to the Institute for Robotic Process Automation, “Any company that uses labour on a large scale for general knowledge process work, where people are performing high-volume, highly transactional process functions, will boost their capabilities and save money and time with robotic process automation software.”
  • KofaxKapow robots automate the acquisition, transformation and processing of information – from websites, portals, internal systems, including enterprise software and desktop applications, and a number of other information sources. KofaxKapow robots can be implemented without complex coding or lengthy development cycles, which dramatically expedites project deployments and speeds ROI.
  • KofaxKapow 10 adds a number of RPA enhancements to Kapow’s existing capabilities:
  • Robots can now be designed to automate legacy mainframe application tasks directly, via new built-in native mainframe terminal connectivity, or via existing integrations with terminal emulator interfaces such as those from Attachmate and Rocket Software.
  • Kapow robots can interact with business applications including Windows® and Java™, and common enterprise applications such as Oracle® and SAP®.
  • Enhanced queueing improves communication and orchestration of thousands of enterprise software robots between servers, websites, portals, and remote and virtualised desktops.
  • KofaxKapow is a proven RPA solution that is well-suited for all industries and use cases including customer and employee onboarding, banking, insurance, supply chain, finance and accounting, marketing, and front office customer service operations. Kapow is currently deployed at hundreds of organisations across most industries and markets.
  • By automating repetitive but essential tasks, KofaxKapow software advances digital transformation initiatives to deliver immediate impact to business operations and accelerate new business opportunities.
  • KofaxKapow is a powerful standalone solution that is also seamlessly integrated with KofaxTotalAgility®, the first unified smart process application platform. TotalAgility includes multichannel capture, process management, information integration, mobility, e-signature, customer communications management and analytics capabilities. The platform simplifies and transforms processes to reduce operating costs, improve responsiveness and ensure compliance.

Supporting Quotes

According to Gartner, “The majority of RPA’s current use cases improve the customer or employee experience by removing drudgery from process work, shortening turnaround times for processing activities, and potentially increasing quality by eliminating human error. For client organisations, the main benefit is cost reduction while scaling the business process or function, mostly because staff can be relieved of the tasks almost entirely. By industry, globally financial services and insurance sectors are dominating the charge in adoption in a drive to minimise cost of labour-intensive activities, such as healthcare insurance for managing customer data in the U.S. and telecommunication and utilities in the U.S. and U.K.”[i]

“The rise of Robotic Process Automation has generated an increasing level of interest in our Kapow solution from both new prospects and existing customers. These organisations understand the value of automating routine activities at scale with little or no human involvement,” said Reynolds C. Bish, vice president of Lexmark and president of Lexmark Enterprise Software. “With Kapow, companies can leave mundane repetitive tasks to software robots and free up workers to focus on higher value goals – like providing better customer service – that are best handled with a human touch.”

“We always managed to stay on top of customer queries and meet our service level agreements [SLAs], but knew we could do better. We wanted to be more proactive, and provide all customers with up-to-the-minute insight into their orders instead of waiting for them to come to us with a query,” said Darren Gurney, logistics systems manager, Davies Turner. “The KofaxKapow RPA solution has eliminated tedious manual work and has made people’s jobs easier—and all without introducing any major changes to the way teams work. People can now find the data they need in a much quicker and slicker way. Kapow is helping us deliver a higher level of customer service with less administrative effort.”