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    1. Home
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    3. >Italy data protection agency fines Intesa Sanpaolo $36 million over data breach
    Finance

    Italy Data Protection Agency Fines Intesa Sanpaolo $36 Million Over Data Breach

    Published by Global Banking & Finance Review®

    Posted on March 30, 2026

    2 min read

    Last updated: March 30, 2026

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    Tags:FinanceBankingdata breachRegulationItaly

    Quick Summary

    Italy’s data protection authority has fined Intesa Sanpaolo €31.8 million ($36.41 million) following a data breach affecting approximately 3,500 customers over two years. The breach, involving unauthorized access by an employee, was deemed severe by regulators.

    Italy data protection agency fines Intesa Sanpaolo $36 million over data breach

    Details of the Intesa Sanpaolo Data Breach and Fine

    Overview of the Incident

    MILAN, March 30 (Reuters) - Italy's data protection authority said on Monday it had fined the country's biggest bank Intesa Sanpaolo 31.8 million euro ($36.41 million) over a data breach case that involved some 3,500 customers over two years.

    Extent of Unauthorized Access

    According to the agency's investigation, an Intesa employee accessed banking information of 3,573 customers, carrying out more than 6,600 consultations between February 2022 and April 2024.

    Internal Control Failures

    "These unauthorised accesses went undetected by the bank’s internal control systems, revealing significant weaknesses in its monitoring and prevention mechanisms," the authority, known in Italy as the 'Garante', said in a statement.

    Response and Consequences

    Bank's Reaction

    Intesa Sanpaolo did not immediately respond to a request for comment.

    Impact on Customers

    Among the clients affected were individuals with prominent public roles for whom enhanced control measures should have been in place, the Garante said.

    Corrective Measures and Fine Calculation

    In setting its fine, the authority said it took into account corrective measures subsequently adopted by the bank to strengthen its internal control systems and data security safeguards.

    Additional Information

    ($1 = 0.8734 euros)

    (Reporting by Elvira Pollina, editing by Cristina Carlevaro and Gavin Jones)

    References

    • Italy's data watchdog slams Intesa over data breach | Digital Watch Observatory
    • Privacy watchdog fines Intesa Sanpaolo €17.6 million (3) - English Service - Ansa.it

    Table of Contents

    • Details of the Intesa Sanpaolo Data Breach and Fine
    • Overview of the Incident

    Key Takeaways

    • •The Garante emphasised Intesa’s failure to promptly report the breach involving 3,500 clients, including high‑profile individuals, violating GDPR obligations (dig.watch)
    • •The fine (€31.8 million) reflects both punitive and corrective intent, underscoring heightened scrutiny of internal data controls within major financial institutions (dig.watch)

    Frequently Asked Questions about Italy data protection agency fines Intesa Sanpaolo $36 million over data breach

    1Why was Intesa Sanpaolo fined by Italy's data protection authority?

    Intesa Sanpaolo was fined for a data breach that affected around 3,500 customers over two years.

    2How much was the fine imposed on Intesa Sanpaolo?

    The fine was 31.8 million euros, equivalent to about $36.41 million.

    3
  • Extent of Unauthorized Access
  • Internal Control Failures
  • Response and Consequences
  • Bank's Reaction
  • Impact on Customers
  • Corrective Measures and Fine Calculation
  • Additional Information
  • •This penalty follows an earlier €17.6 million fine imposed in March 2026 for unlawful processing of data of 2.4 million customers transferred to Isybank, indicating repeated compliance concerns (ansa.it)
  • How many Intesa Sanpaolo customers were affected by the data breach?

    Approximately 3,500 customers were involved in the data breach.

    4Who reported the fine against Intesa Sanpaolo?

    The fine was announced by Italy's data protection authority and reported by Reuters.

    5Over what period did the Intesa Sanpaolo data breach occur?

    The data breach spanned a period of two years.

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