Published by Persistence MarketResearch
Posted on October 8, 2021
4 min readLast updated: January 30, 2026
The IT service management tools market is set to exceed $5 billion by 2025, driven by cloud adoption and enhanced service delivery.
Understanding various facets of the global IT service management tools market, Persistence Market Research has come up with an analytical research publication titled “IT Service Management Tools Market: Global Industry Analysis (2012-2016) and Forecast (2017-2025)”.
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The comprehensive IT service management tools research report focuses on various developments, trends, restraints, opportunities, drivers and challenges impacting the growth of the global IT service management tools market. These factors vary in magnitude in different regions for which a detailed analyses is covered in this research report. Along with this, a detailed competition assessment and forecasts for a period of eight years, from 2017-2025, are elaborated with respect to each segment and sub-segment of the global IT service management tools market.
Global IT Service Management Tools Market: Growth Influencing Aspects
Transition from traditional helpdesk to IT service management tools, transformation of IT service catalogue to enterprise service catalogue, increasing prominence of cloud services and several benefits associated with IT service management tools such as prediction and prevention of issues before their impact on end users, improvement in delivery of services, enhanced business processes and asset utilization, rise in delivery velocity as well as quality of new business services, enhanced integration and faster resolving of problems to increase quality of service and reduce costs are supporting the growth of the global IT service management tools market.
Factors like lack of in-house expertise, longer turnaround times and security associated with cloud deployment are pulling the growth of the IT service management tools market.
Global IT Service Management Tools Market: Forecast Analysis
As per the research report on the market for IT service management tools, the global market is estimated to reach a value of more than US$ 5 Bn by the end of the assessment year from a value of about US$ 2.6 Bn in 2017 and is projected to grow at a high CAGR of 9.3% during the period of forecast, 2017-2025.
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Global IT Service Management Tools Market: Segmental Highlights
The global IT service management market is segmented by type, by deployment, by industry and by region.
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Global IT Service Management Tools Market: Competitive Landscape
The research report on global IT service management tools market includes an in-depth analysis on key companies participating in the market. Key companies such as ServiceNow, Inc., Atlassian, IBM, CA Technologies, BMC Software, Inc., Ivanti Software, ASG Software, Axios Systems, SAP and Cherwell Software are profiled in this research report.
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The post It Service Management Tools Market To Reflect A Market Value Of More Than US$ 5 Bn By The End Of 2025 appeared first on Lake Shore Gazette.
The article discusses the growth and forecast of the global IT service management tools market.
Cloud services, improved service delivery, and enhanced business processes are key drivers.
North America is leading the IT service management tools market.
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