Connect with us

Global Banking and Finance Review is an online platform offering news, analysis, and opinion on the latest trends, developments, and innovations in the banking and finance industry worldwide. The platform covers a diverse range of topics, including banking, insurance, investment, wealth management, fintech, and regulatory issues. The website publishes news, press releases, opinion and advertorials on various financial organizations, products and services which are commissioned from various Companies, Organizations, PR agencies, Bloggers etc. These commissioned articles are commercial in nature. This is not to be considered as financial advice and should be considered only for information purposes. It does not reflect the views or opinion of our website and is not to be considered an endorsement or a recommendation. We cannot guarantee the accuracy or applicability of any information provided with respect to your individual or personal circumstances. Please seek Professional advice from a qualified professional before making any financial decisions. We link to various third-party websites, affiliate sales networks, and to our advertising partners websites. When you view or click on certain links available on our articles, our partners may compensate us for displaying the content to you or make a purchase or fill a form. This will not incur any additional charges to you. To make things simpler for you to identity or distinguish advertised or sponsored articles or links, you may consider all articles or links hosted on our site as a commercial article placement. We will not be responsible for any loss you may suffer as a result of any omission or inaccuracy on the website. .

Top Stories

Garages could use MOT changes to ‘hold motorists to ransom’

Garages could use MOT changes to ‘hold motorists to ransom’
  • Wording of new MOT regulations suggests cars failing under ‘dangerous’ category cannot be driven away until fixed
  • Many drivers are not aware that garages have no power to stop customers driving their cars away after failing MOT, regardless of severity of failure
  • Unscrupulous garages are already using this to coerce repairs before customers leave the premises, with drivers fearful of new MOT rules

Car garages are already using the changes to the way the MOT works to ‘hold motorists to ransom’, according to vehicle ownership and maintenance expert, MotorEasy.

Under the new Driver and Vehicles Standards Agency (DVSA) rules, faults found during an MOT are classified as either dangerous, major or minor, with official guidance suggesting that major faults should be repaired immediately and that cars with dangerous faults should not be driven at all until the problem has been fixed.

This could mean that some motorists who don’t fully understand their rights may feel trapped into getting repairs done at the workshop where the MOT was carried out, with this also used as leverage by garages to charge over the odds.

Garages have no power to stop motorists from driving their car away, regardless of the severity of the MOT failure.

“We would, naturally, never condone driving on public roads with a dangerous car and anyone who does so will still be risking a fine and penalty points if they are stopped by Police,” explained MotorEasy founder, Duncan McClure Fisher.

“However, we have already seen examples of garages using an interpretation of the wording in the DVSA guidance to bullying motorists to get repairs done before leaving the premises, which they have no right to do.

“Unscrupulous businesses could not only make customers feel they’re unable to take their car away if it fails, but could also hold the customer to ransom over parts and labour prices as a result. After all, if you think you can’t drive the car away, you lose all your negotiation power.”

Previously, MotorEasy advised its customers to book MOTs early so that they had time to shop around for any work necessary before their road tax expired. But the interpretation of the new rules make it more difficult to take advantage of this.

The DVSA’s MOT Service Manager, Neil Barlow, said: “DVSA’s priority is to help you keep your vehicle safe to drive.

“If a car has failed its MOT with a dangerous fault, DVSA’s advice is that it should not be driven until the defect is repaired. This is because it’s dangerous to both the driver and other road users.

“Garages are unable to prevent owners from driving their cars away. But they will provide advice to the owner on what they should do to keep the car safe.”

MotorEasy says that, although the changes to the MOT only came into effect on May 20, it has seen customers who have already been caught out.

Rob, from Watford, was put in a difficult situation when his Toyota Auris failed its MOT because of a faulty rear seat belt and was told that he couldn’t drive the car away, despite the fact he had no passengers travelling with him in the car. He said: “It was really stressful; I have a long commute and needed to get home, but I also didn’t want to be ripped off.”

Similarly, Clydebank Ford Mondeo owner, Donald, needed new indicator covers and a suspension arm in order to pass the MOT, but was concerned at the six hours of expensive labour he was quoted by the garage that carried out the test. “I knew other garages would do the job quicker, saving me £200, but I didn’t want to get a fine so paid the extra,” he said.

Both drivers said they were made to feel that they could not take the car from the garage and had to borrow money in order to pay the bills.

Around 40% of cars fail their MOT every year, with repairs needed to pass costing an average cost of £174.

MotorEasy offers a Do-It-For-Me MOT service that includes free collection and delivery to their network of vetted workshops. In a hassle-free approach to the new rules, MotorEasy technicians remotely monitor all the jobs, and intervene where needed to stop garages over charging, or forcing customers to take repairs when they shouldn’t.

For more information about MotorEasy’s products and services,  or for a free account with alerts & reminders for your car visit www.motoreasy.com

Global Banking & Finance Review

 

Why waste money on news and opinions when you can access them for free?

Take advantage of our newsletter subscription and stay informed on the go!


By submitting this form, you are consenting to receive marketing emails from: Global Banking & Finance Review │ Banking │ Finance │ Technology. You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact

Recent Post