Nature of business
Formicary is an IT consultancy specialising in financial trading systems integration, migration, OTC clearing and buy-side services and software.
Its areas of expertise include Calypso, Murex, Misys Summit FT and other major trading systems.
Location / Markets operated in
Formicary implements, augments and builds integrated technology solutions that streamline business processes in the front, middle and back office for clients ranging from tier one investment banks to hedge funds and fund administrators.
Formicary operates globally across EMEA, the Americas and has offices in London and New York.
4 – 8 Crown Place
London EC2A 4BT
+44 (0) 20 7920 7100
410 Park Avenue,
New York, NY 10022
+1 (917) 210 8300
Brief history of the company /certifications/licenses, products/services offered
Formicary was founded in 2000 in the UK. The company’s strategic business focus combined with in-depth expertise in areas from legacy computing models to cutting edge technologies helps clients improve their productivity, performance and return on investment.
It is Formicary’s belief that technology is only constructive if it adds value to the business, therefore it is essential to understand clients’ objectives in order to be able to advise on a long-term technology strategy.
Formicary consultants offer fresh perspective and insight when performing a comprehensive unbiased review of systems, vendors and technology infrastructure to ensure that it is in line with the client’s business strategy and meets both current and future needs.
Formicary has a strong reputation for delivering sophisticated solutions quickly and cost-effectively.
Formicary has extensive business knowledge and technical expertise on Cross Asset Trading systems, OTC Clearing and Managed Services.
Working closely with its clients and partners, Formicary has identified a number of areas where business efficiency can be greatly increased by improving the way that information is used and integrated into other applications. As a result, the Formicary Product Development Team has created a suite of software and connector tools that allow information to flow seamlessly between applications. This includes:
Formicary CalMon – a web-based console which gives IT teams the power to centrally monitor Calypso environments and proactively respond to issues with real-time assessments helping to reduce system failure. Key Benefits: Provides clients with a simple software solution that brings cost and efficiency savings by keeping system downtime to a minimum.
Formicary Reformx – a powerful release and change management tool developed to assist with changes and deployments to the Murex trading system. Key benefits: Provides comprehensive auditing, accountability and visibility of changes and deployments, Reformx gives users far greater visibility as to how, why, when and where upgrades and bug fixes have been made.
Formicary DMP Suite – an end-to-end DMP solution providing an accurate trade load, curve import, valuation and reconciliation interface, purpose built to assist in the requirements of the Swap Clear default management Fire Drill and Driving Test. Key Benefits: Reduces the time and resource requirement to manage each DMP exercise efficiently and accurately. Remove Key Person Dependency by providing an intuitive interface that can be trained and transferred with minimum effort.
As a Calypso Business and Service Partner and Murex SI Business Partner, Formicary provides high quality resources and deep knowledge to help its Calypso and Murex clients succeed. Formicary teams maintain close relationships with both Murex and Calypso to ensure that the needs of its clients are continually met.
Formicary is also a LCH.Clearnet SwapClear Regional EMEA Certified Partner with a proven track record of working with CCP clearing houses, existing and aspiring clearing members, including buy-side clients.
Formicary has achieved LCH.Clearnet Swapclear CCP2 certification
Corporate social responsibility activities
As a business, Formicary believes that it have a responsibility towards improving lives and build thriving communities for the less fortunate. Its commitment extends from employees who give money and volunteer hours to various engagements around the world. Supported charities include:
- Arts For All
- Children’s Society
- Disasters Emergency Committee
- Kid’s Company
- Red Cross
- Save the Children
- Water Aid
Major projects of note
Calypso health check & integration at BlueCrest Capital
BlueCrest Capital Management LLP (“BlueCrest”) is a leading global hedge fund manager with over $34 billion in assets under management. The BlueCrest group has offices in Guernsey, London, Geneva, New York, Boston, Connecticut and Singapore.
BlueCrest has grown significantly as a business, now ranking 3rd per AUM in European Hedge Funds. In line with this growth, the organisation decided to upgrade its trading technology, and engaged Formicary Limited as technical consultants. This role saw Formicary initially undertake a health check on BlueCrest’s Calypso™ trading platform and third party trade feed.
Formicary’s consultancy scope included high level reviews of the Calypso engines and servers, Java Virtual Machine configuration, Oracle database, Calypso hotfixes, custom code and interfaces with external systems.
Having identified that trade feeds could flow more efficiently, Formicary developed and put in place an integrated system that upgraded the existing trade feed and added value to Bluecrest’s Calypso platform. As well as integrating and distributing trades booked in the front office between disparate systems, Formicary’s solution brings new levels of speed and precision to BlueCrest in the process.
Formicary’s high performance tradefeed solution enhanced trade throughput at BlueCrest by up to 800 per cent. The scalability of the system also allowed BlueCrest to subsequently upgrade its Calypso platform to version 13 with minimal impact on the business. This enables BlueCrest to capitalise and manage the complexities of the new OTC derivatives marketplace and address new front office, operating and connectivity issues while managing margin compressions and capital costs across business lines. This move to Calypso v13 would not have been possible without the upgrade to the trade feed solution developed by Formicary.
“Formicary’s consultants identified that upgrading our third-party trade integration and distribution system to a high performance, scalable platform that was compatible with Calypso V13 would further enhance our growing business. As one of our biggest technology projects for the year, this entailed significant system development and potentially carried high business risk. Thanks to the combined business consultancy and technical skills of the Formicary team, coupled with their hard work, long hours and dedication, the project has been a total success with delivery in a record timescale.” Donal Fleming, Chief Technology Officer, BlueCrest Capital Management (UK) LLP.
Murex implementation: Replacing in-house derivatives trading system at RBC IS
The RBC Investor Services (RBC IS), part of Royal Bank of Canada, is a specialist provider of fund administration and custodian services for institutional investors worldwide. The Investor & Treasury Services segment is comprised of three businesses: Global Financial Institutions, Investor Services and Treasury Services. Active in 15 markets globally, RBC IS provides custodial, advisory, financing and other services to safeguard clients’ assets, maximise liquidity and manage risk in multiple jurisdictions. RBC IS is ranked among the world’s top 10 global custodians with USD 2.9 trillion (CAD 2.8 trillion) in client assets under administration.
With a growing presence in administration of derivatives, RBC IS needed to replace an existing in-house proprietary system used to book and process clients’ exchange-traded and over-the-counter derivatives transactions. A new system was required to handle greater volume and a larger range of asset types. The solution had to be highly connected in order to interact with the organisation’s existing downstream processing systems and to ultimately offer its clients straight through processing (STP) via a multi-format, client-facing trade feed.
Formicary Limited was appointed by RBC IS to replace their in-house derivatives trading system, interfaces, tools and infrastructure with an instance of the Murex 3.1 trading platform to service the key areas of trade capture, valuation, accounting and downstream settlement and reporting.
Following an initial scoping exercise which examined asset class and interface requirements, Formicary designed and implemented trader loader, market data, accounting and settlement and custody interfaces.
Formicary’s deployment and integration of Murex at RBC IS has paved the way for the handling of larger volumes of more complex products in an STP environment, providing an expanded offering to the fund administrator’s clients and a more efficient internal operating environment.
RBC IS now has a quality derivatives trading system in place, integrated to the organization’s internal systems in a manageable and extensible framework.
In addition to bringing immediate efficiencies, the new solution can easily accommodate the processing of new products that the organisation intends to offer in the near future, helping to ensure RBC IS retains its position as one of the world’s top 10 global custodians in a fast-changing derivatives environment.
Formicary achieves LCH.Clearnet SwapClear CCP2 certification
Formicary has been engaged with LCH.Clearnet for over five years, initially providing technical assistance with SwapClear’s successful handling of the Lehman Brothers default. The technology consultancy has since played an integral role in several initiatives at LCH.Clearnet, including the development of the ClearLink trade interface and various member-facing applications, such as tools for margin simulation and collateral management.
Formicary’s Clearing Group has helped a number of organisations to attain SwapClear membership and has enabled others to integrate their derivatives trading systems with SwapClear processes. Formicary’s knowledge of SwapClear business practices and technology enables it to provide both existing and prospective members with efficient working solutions which comply with CCP membership requirements. Services include onboarding new members, design and implementation of default management procedures, margin replication, reporting and reconciliation automation, and trading and risk systems integration. These services and Formicary’s DMP solutions provide Formicary’s clients with a solid foundation and the ability to grow in line with new service offerings from LCH.Clearnet and changing industry regulation.
Is Digital Transformation the Key to Business Survival in the New World?
After a turbulent year, enterprises are returning to the prospect of a new world following an unprecedented pandemic.
Around the country the way we interact with customers, how consumers buy, and what interests the public has rapidly changed. Successfully managing these digital transformations may be the difference between your success and failure at this stage of continuing economic uncertainty.
Of course, the investment may appear unviable, but the benefits maintain growth and profitability. Digital transformations change the way you conduct your business. It allows you to take a step back and reconsider every aspect of your business. This includes the technology you use, how your staff operate, and how customers interact with your brand.
The World Economic Forum has predicted that the value added by digital transformations across all industries could be greater than $100 billion by 2025. Digital transformations are allowing organisations to rapidly innovate.
Accepting this innovative approach to your business right now may spell the difference between company liquidation and prosperity. Here, we look at the benefits of digital transformation and why it’s essential for your business.
Transform your customer experience
The main objective for a business is to fulfil the needs of their customer. A positive experience is vital to retain customers and encourage new consumers to interact with your brand. Likewise, positive customer experience is a core principle of digital proficiency.
A recent study found that 92 per cent of the top 100 organisations have a mature digital transformation strategy in place to improve their customers’ experience. This is compared to all other organisations where only 22 per cent of responding companies have these strategies in place.
One way to achieve this is to recreate your e-commerce platforms to better represent the needs of your customers. A complete rejuvenation can help to identify problems and obstacles in your current system.
SMEs have the opportunity to base their digital transformations on the successes of other businesses. In terms of customer satisfaction, 70 per cent of the leaders reported a significant and transformational value in overall customer satisfaction.
Digital transformation can help you to better understand your market. By tracking metrics and analysing the data that you collect, you will be able to better understand your customers. You can also gain a clearer understanding of how the sector operates under varying circumstances. This helps companies to make better business decisions.
One survey on the use of data in business showed that 49 per cent of businesses believe that analytics are of most use in driving business decisions. Two-thirds of businesses surveyed believe that data plays a pivotal role in driving strategies.
There’s a plethora of ways that businesses can collect essential data. These include surveys, transactional data tracking, social media monitoring, and in-store traffic monitoring.
Greater collaboration across departments
By centring your organisation around digital infrastructure you can create a consistent working experience. Sharing data and information with your staff can promote idea sharing and innovation.
Organisations are beginning to create companies based on a digital culture. This shapes the way that staff communicate with each other and how technology influences the way they work. This culture reinforces their other digital strategies.
It’s important to maintain engagement with staff during a digital transformation. One report indicates that 79 per cent of companies that focus on culture sustain strong performance throughout their transformation.
When organisations are built around a common goal, business transitions will be smoother.
Improved agility and innovation
Digital transformations allow your business to stay agile, in that it is always prepared to and welcomes change.
The most successful organisations do not follow the beaten track. They look to see how their company can diverge from their original mission and build on their successes. Technology allows these new approaches to be developed alongside extending business enterprises.
One survey shows that 68 per cent of businesses believe that agility is within their top three most important initiatives. This means ensuring that every interaction between customer, technology, and staff is meaningful.
These agile interactions can include, for example, the development and improvements of chat-bots. It all works towards helping locate the best possible options for staff and customers.
Frequent technological innovations make it difficult to predict what business will look like in the future. Organisations can prepare themselves for this through digital transformations, allowing any future developments and changes to integrate into their business operation.
Being recognised as a digitally transformed business, customers and staff will recognise your attempts to innovate and provide the best possible service. The ability to create additional revenue also highlights the need to adapt to the digital age. The future is showing its face through technology. Businesses must take advantage of the transformed society to change how they operate and reap the rewards.
Virtual communications: How to handle difficult workplace conversations online
Have potentially difficult conversation at work, like discussing a pay rise, explaining deadline delays or going through performance reviews are hard to do successfully under the very best of circumstances. Now many of us are faced with the additional challenges that remote working presents meaning you need to have these kinds of conversations virtually. A little preparation and advance thought about the direction of the discussion can really help to make the interaction feel more natural and improve your changes of a successful outcome.
Tony Hughes, CEO at Huthwaite International leading global provider of sales, negotiation and communication skills development, shares advice on how to handle difficult workplace conversations online.
Plan your communication airtime
Planning for a call can be an unpopular task, but taking a few minutes to think through the structure and purpose of your conversation can really help you to achieve your objectives – assuming you know what they are! Work out your primary, and also secondary objective as a fall back, so you will not have to rely on pressing for just one outcome if that becomes too difficult to resolve in one conversation.
Think about how you will show empathy
It can be difficult to observe someone’s body language over a virtual camera call so tone of voice is more easily interpreted. Listen carefully for clues to how the conversation is going from their tone and note that nerves tend to make the voice higher and this can be very noticeable – a warm drink may help to relax your vocal cords and deepen your voice. Smiling when you speak (if appropriate) will also help to relax you and the other person. If you need to get it all right first time, practice makes perfect. Practicing with a friend of colleague can help to produce the relaxed tone of voice necessary to sound sympathetic or authentic.
Active listening is essential
Listening is what separates skilled communicators from unskilled and using active listening is key to ensuring the conversation goes well. We demonstrate active listening by acknowledging statements. Acknowledging is not the same as supporting, by acknowledging we show we are listening but do not necessarily show agreement. Using phrases such as ‘I understand’, or paraphrasing statements show that we are aware of their opinion and their thoughts without necessarily agreeing with them. Taking care to allow people to fully express themselves, especially if they are agitated or excited, is key to defusing the situation.
If we must disagree with them, we should take care to make a positive statement before and after the disagreement. This means saying things like ‘I fully understand what you’re saying, and will do my best to help. However, I will need some time to investigate the situation. Let me come back to you in X time’.
Remember counter offers can be counterproductive
Communicating online can bring a sense of urgency to get the conversation over with quickly, especially if people are not used to virtual communication methods. This unnecessary pressure can cause people to make hasty, often ill-considered counter offers or proposals in a bid to reach an agreement about the difficult conversation they’re having or to tick the task off our list. Whether this is agreeing to workloads for the week, or discussing a pay rise – rushing conversations and making hasty proposals can be counterproductive and may show you’re not really listening and intent on pushing your own agenda. Good communication is about listening and understanding the needs of others, whilst maintaining a strong stance.
Avoid irritating verbal behaviours
Having a difficult conversation in the workplace is hard enough without the added complication and tensions that communicating virtually may present! Try to avoid adding to this by keeping the conversation free from irritating verbal behaviours. This means avoiding self-praising declarations by using words such as ‘fair’ and ‘reasonable’ when talking to people. This can cause tension as they can undermine the person you’re speaking to and may cause lasting damage to your relationship.
Other verbal behaviours such as telling someone you’re ‘being honest with them’ or ‘that you’re trying to be frank’, can indicate that you may not have been completely honest in the past, or that you may be suggesting your counterpart is being intentionally dishonest. Steer clear of this use of language. It can lead to tension and a breakdown in communication further down the line.
Remember to show emotion
Perhaps surprisingly, skilled communicators show their emotions and indicate how they are feeling towards a situation more than the average communicator. This skill is particularly important what dealing with a difficult online conversation. For example, phrases including ‘I am pleased we are making progress’ or ‘I’m worried that this won’t work out’, can be used as a substitute for an outright agreement or disagreement as it’s difficult to argue with someone else’s emotions. This verbal behaviour also reveals something personal, which is likely to encourage trust within a conversation. If someone expresses that they’re concerned a deadline won’t be achieved – it’s then difficult to retort with ‘no you’re not.’ When used in the right context, showing emotion is a highly effective way of deescalating confrontation.
Ensure you avoid defend/attack spirals
Defend/attack verbal behaviour is when the focus shifts from the problem to the person and the conversation becomes personal. Skilled communicators avoid this behaviour during a difficult conversation, as it can generate frustration and end very negatively. Usually, involvement in a defend/attack spiral is a heat of the moment reaction and it can be tricky to avoid. Difficult conversations tend to be high pressure, so to avoid this behaviour communicators should aim to understand and resolve, rather than react. This allows the conversation to become open and a solution to be achieved harmoniously.
If you want to learn more about how Huthwaite International can help your team develop a highly effective virtual communications strategy visit: https://www.huthwaiteinternational.com/business-performance-solutions/delivery-options/virtual-learning
Brand guidelines: the antidote to your business’ identity crisis
By Andrew Johnson, Creative Director and Co-Founder.
How well do you really know your business?
Do you know which derivative of your logo to use on a pink background? Have you got a preferred font for PowerPoint presentations? Would you be able to look at a range of social posts and pick out the ones from your brand?
If your answer to any of the above is no, it’s probably time to think about your brand guidelines. Whether you’ve already got a set but feel they need a refresh or you’re starting from scratch, it’s crucial to have a firm grasp on your marketing do’s and don’ts.
Consistency makes you memorable
Before we get into the details of what to include, why do you even need brand guidelines? The simple answer is consistency.
Consistency is arguably the most important element of marketing. It makes your brand recognisable and helps you become known for a certain look and feel. Having a consistent brand also builds familiarity with your audience. People want to know what to expect from you. If you’re persistently using the same logos, imagery and tone of voice (TOV), people will start to take note and, over time, become fond of your brand. This is how brands become household names.
What’s more, just because you think you know your business inside out doesn’t mean everyone who joins your team does. For anyone creating marketing materials for your business, brand guidelines are an invaluable tool to ensure everything is in line with your desired look and feel.
Building your brand
Having a set of concrete brand rules will help your company look its best at all times. So, what type of things should you include in your brand guidelines?
- Define your vibe with TOV
Tone of voice is your brand’s personality coming through in words. Do you want to appear funny or serious? Casual or formal? Cheeky or respectful? Enthusiastic or matter of fact? Your TOV will be a blend of these different elements and work on a scale.
In your brand guidelines, you should clearly state “we write like this” and “we don’t write like this”. Are there any words you don’t like? Can you use casual contractions (“you’re”, “it’s”, “can’t”) or would you prefer to take the more formal route and avoid them? Are you comfortable shortening your brand name from, say, “Hyped Marketing” to “Hyped” or should the full name be used at all times?
These are all important things to consider if you want to make sure anyone writing marketing materials for you is on the same page.
- Pick (and stick to) your colour palette
Colours have a remarkable way of evoking certain feelings. For example, blue is often associated with trust, which is why you’ll see banks and hospitals use it a lot. Once you’ve chosen your colour palette, it’s important to stick to it to create a cohesive feel across all materials.
Your brand guidelines should contain CMYK, RGB, Pantone and Hex colour references for each colour in your palette. These references make it easy for anyone producing or printing materials for you to ensure they have an exact colour match — rather than just taking a wild guess!
- Learn your logos
Your logo should reflect what your company does day-to-day and marry together your colour palette and TOV into one little emblem.
Most businesses have derivatives of their primary logo, which should be used wherever possible. Your choice of logo will depend on where it appears. For example, you might use a white version of your logo on a solid colour background or a black version when colour printing isn’t available. Icon logos (with no accompanying text) also tend to be more suitable for social media profiles.
It’s also important that your guidelines include the correct proportions, opacity, colour usage and exclusion zone so that your logo always appears as intended. No one likes a squashed, off-colour logo!
- Tune into typeface
Selecting one or two fonts to be used across all materials is vital for maintaining consistency and expressing your brand personality. Do you prefer serif or sans serif? Sans serif is becoming increasingly popular (particularly for online materials as it’s easier to read on a screen) but serif still has a more formal effect.
In your guidelines, define where these fonts should be used. For example, you might use one for internal communications and another for external or different ones for online or offline materials. It’s also worth choosing one font for headings and another for body copy or sub-headings. Make sure you note which colours from your palette should be used as well.
- Include the right imagery
Elegant copy, snazzy colours and a slick logo are all essential for your brand’s identity. But what about images? It’s key to include a section in your guidelines about the kind of imagery that should be used across your marketing materials.
Do you prefer photographic or illustrative imagery? Should your images feature people? Will you take the photos yourself or are you sourcing them elsewhere? If so, where are you sourcing them from? Get it all written down to ensure all imagery used is in line with the look and feel you want to create.
It’s never too late…
You may be reading this and thinking it’s too late for you to draw up brand guidelines for your company — but it never is.
While it may feel daunting to overhaul the way you produce your marketing materials, progressing with more consistency only cements what works for your brand and helps dispose of anything that doesn’t.
Are you looking to refine your brand and ensure it’s instantly recognisable? Get in touch with us today to learn more about our branding services and how we can help create brand guidelines and a TOV document for your business.
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