Published by Gbaf News
Posted on January 8, 2020
3 min readLast updated: January 21, 2026
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Accountants must become more proficient in financial forecasting and using accounting specific software if they are to be of value in the future, according to a new survey of accounting professionals.
While the majority (56%) of accountants say they are currently carrying out tasks manually that could be automated, only 43% believe this will continue beyond 2020.
Instead, they believe that the profession will take on a more consultative role for clients in the next few years, advising on issues like financial planning and strategy, with automation taking on the majority of analytical and data entry tasks.
The findings are part of a new report by accounting automation software specialists Caseware, analysing what accountants believe will be the biggest changes in the industry in the next five years – particularly around skills and the use of technology.
According to the survey of 1,000 accounting and finance professionals in the UK, while 41% of accountants view analytical skills as among the most important today, this drops to 37% when asked what skills will be most important during the next five years.
The need to accurately record data, while viewed as the most important skill for an accountant today by 61% of respondents, is set to become less important in the next half decade, and just 41% believe it will continue to be a key skill in the future.
These downward trends are in contrast to the rise of “soft skills” and specific software use.
While a quarter of accountants say financial reporting is a vital skill today, 30% say it will become the most important by 2024. Similarly, while 24% of accountants say being able to use specific software is important today, 33% see it as growing in importance in the near future.
Whether accountants have the necessary skills to add value in the future however remains in question among those in the industry, with 62% of accountants agreeing that there is a growing skills gap in the sector.
This is up from 51% in a similar study conducted by Caseware in 2016 and is not something accountants see as improving anytime soon.
Shez Hamill, a director at Caseware, said: “Whether 2020 marks the beginning of the age of accounting automation remains to be seen, but it is definitely where accountants expect the industry to go. Most accountants recognise that technology will change their day-to-day job and that they will have to take on a new role which is more consultative and about adding value to clients.
“The area of concern however is not about whether automation will take jobs, but rather if the industry as a whole has the skills it needs to take on this new, more strategic and planning focussed role. Based on what our research has found, there is serious doubt about this, and it is something accountants and finance teams should be looking to address from 2020 and beyond.”
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