Colm Heffernan appointed COO at Fenergo, enhancing client lifecycle management - Global Banking & Finance Review
Colm Heffernan, former Senior Director at Adobe, joins Fenergo as COO to lead Global Professional Services and enhance client success in the financial sector.
Top Stories

FENERGO ANNOUNCES APPOINTMENT OF ADOBE SENIOR GLOBAL EXECUTIVE AS COO

Published by Gbaf News

Posted on April 17, 2015

3 min read
Add as preferred source on Google

Fenergo Achieves Significant Financial Growth

Senior appointment made following 100% growth in last financial year due to rising demand for client lifecycle management, regulatory onboarding and entity data solutions

Colm Heffernan Appointed as Chief Operating Officer

Fenergo, the leading provider of Client Lifecycle Management software solutions for investment banks, capital market firms and private banks has announced the appointment of Colm Heffernan as Chief Operating Officer (COO) of the fast-growing company.

Colm Heffernan’s Industry Experience and Background

With over three decades of industry experience, Heffernan joins Fenergo from Adobe Systems, where he spent 15 years in a variety of senior roles. Most recently, he was Senior Director with Adobe Global Services, with responsibility for the strategy and direction of the $400m Global Services division. In Fenergo, Heffernan will be responsible for the strategic direction of Fenergo’s Global Professional Services division, with specific remit over Client Success, Project Delivery, Pre-Sales, Client Support and Client Training.

Speaking on the appointment, Marc Murphy, CEO of Fenergo, said “I am very pleased to welcome Colm to the Fenergo team. Colm brings a huge amount of experience to Fenergo and the role of COO, which will help us scale the business to face off to the growth demand we are experiencing. This is really good news for our clients as he will be primarily focused on delivering a world-class service to all Fenergo clients”.

Heffernan’s appointment comes as Fenergo enters a new financial year with strong anticipated growth.

Colm Heffernan

Colm Heffernan

Record Revenue and Workforce Growth

“Financial year 2015 was a stellar year for us,” says Murphy. “Our top line revenue growth of 98% last year follows growth of 102% the previous year. In the last 12 months, we doubled headcount across all our regions – New York, London and Dublin. Last September, we opened a new APAC office based out of Sydney, Australia, and relocated a team to grow the business down the there. We have invested heavily in our people and our product, and on top of all this, we’re profitable and cash-generative”.

Driving Factors Behind Company Expansion

Murphy attributes the company’s continued growth to the regulatory and data challenges being faced by financial institutions and the rising demand for regulatory onboarding and client lifecycle management solutions. In March 2015, Fenergo published the results of a research study which found that institutional client onboarding can take up to 34 weeks and cost up to $25,000 per client, with data quality, operational efficiencies, regulatory compliance and client experience representing the biggest challenges.

“Investment banks, corporate banks, private banks – any bank that has to onboard an institutional client is struggling to do it efficiently and compliantly in a timely manner,” explains Murphy. “They need to be able to manage this end-to-end process on a single platform – from entity data, to regulatory compliance, to client onboarding to ongoing lifecycle management. That’s why they are turning to Fenergo.”

Future Outlook and Recruitment Plans

Fenergo’s business outlook for FY16 will see the company recruiting for 55 new positions across professional services, client support and software development.

Key Takeaways

  • Fenergo appoints Colm Heffernan, former Adobe Global Services leader, as COO.
  • The company achieved nearly 100% revenue growth in FY2015, doubling headcount across New York, London, and Dublin, and opened an APAC office in Sydney.
  • Heffernan will oversee Global Professional Services including Client Success, Project Delivery, Pre‑Sales, Support, and Training.
  • Growth is driven by rising demand for regulatory onboarding, data management, and client lifecycle solutions, with institutional onboarding still taking weeks and incurring high costs.
  • Fenergo plans to recruit 55 new positions across professional services, client support, and software development in FY16.

References

Frequently Asked Questions

Who is Colm Heffernan?
Colm Heffernan is the newly appointed COO of Fenergo, joining from Adobe where he most recently led the $400m Global Services division.
What growth has Fenergo experienced?
Fenergo saw approximately 98% revenue growth in FY2015, following 102% the year before, doubled its headcount, and expanded into APAC with a new Sydney office.
What will Heffernan’s responsibilities include?
He will lead Fenergo’s Global Professional Services division, overseeing Client Success, Project Delivery, Pre‑Sales, Client Support, and Client Training.
Why is this appointment significant?
It supports Fenergo’s rapid growth and enables scaling operations and service delivery amid rising demand for CLM and regulatory onboarding solutions.
What are Fenergo’s hiring plans?
For FY2016, Fenergo aims to recruit around 55 new positions across professional services, client support, and software development.

Tags

Related Articles

More from Top Stories

Explore more articles in the Top Stories category