Denmark's FSA asks police to probe Nordea's compliance on money laundering
Finance

Denmark's FSA asks police to probe Nordea's compliance on money laundering

Published by Global Banking & Finance Review

Posted on May 4, 2026

2 min read

· Last updated: May 4, 2026

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Denmark's FSA asks police to probe Nordea's compliance on money laundering

Investigation into Nordea Bank's Money Laundering Compliance

Background of the FSA's Request

COPENHAGEN, May 4 (Reuters) - Denmark's financial supervisory authority (FSA) said on Monday it had asked Danish police to investigate whether Nordea Bank has failed to comply with money laundering regulations on customer due diligence.

Findings from the FSA Inspection

Insufficient Customer Due Diligence

• The FSA said in a statement it had assessed that Nordea did not have sufficient knowledge of individuals within a larger group of customers who were issued with credit cards.

• The assessment was based on the FSA's inspection at the bank's Danish subsidiary Nordea Finans in June 2023.

Lack of Assessment and Documentation

• "The company did not conduct a sufficient assessment of why the customer wanted a credit card and what the credit card was to be used for," the watchdog said.

• It added that it assessed there was a systematic deficiency and that the notes Nordea had made in its customer files were insufficient to assess the purpose and intended nature of the business relationship.

• It said Nordea had also failed to conduct a risk assessment, including risk classification, for a large group of customers.

• "The company thus failed to address whether there were specific risk factors that, from a money laundering and terrorist financing perspective, entailed an increased risk associated with the customer relationship," it said.

Nordea's Response to the Allegations

Disagreement with the FSA's Assessment

• Nordea said it disagreed with the FSA's assessment, adding that its report to the police and its proposed fine were disproportionate.

Actions Taken by Nordea

• It said neither Nordea nor the watchdog had found any suspicion of money laundering in the cases and that it had already complied with two orders it received after the FSA inspection in June 2023.

• "We must make it clear that there is a difference between something that could have been better and something that is a criminal offence," the bank said.

Reporting Credits

(Reporting by Jesus Calero in Gdansk and Louise Rasmussen in Copenhagen, editing by Terje Solsvik)

Key Takeaways

  • The Danish FSA found that Nordea lacked adequate understanding of why credit cards were issued and their intended usage, marking a systematic deficiency in client documentation and risk classification.
  • The case stems from an inspection in June 2023 and now includes potential criminal liability under money‑laundering legislation (§78 of the AML Act).
  • Nordea faces one of the most extensive anti‑money‑laundering probes in Danish banking history, following prior legal challenges dating back to 2012–2015 AML deficiencies involving Russian clients.

Frequently Asked Questions

Why is the Denmark FSA investigating Nordea Bank?
The FSA requested police investigate Nordea Bank for possible failures in complying with money laundering regulations related to customer due diligence.
What deficiencies did the FSA identify at Nordea?
The FSA found Nordea lacked sufficient knowledge of customer identities and did not properly assess the purpose of credit card issuance.
What is Nordea accused of failing to do?
Nordea is accused of failing to conduct required risk assessments and risk classifications for a group of customers.
Did Nordea respond to the FSA's request for investigation?
No, Nordea did not immediately respond to requests for comment on the FSA's investigation.
What are the potential risks mentioned by the FSA?
The FSA highlighted increased risks of money laundering and terrorist financing that may not have been adequately addressed by Nordea.

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