Published by mark itwired
Posted on October 11, 2021
4 min readLast updated: January 29, 2026
The Cloud Communication Platform market is set to grow significantly, driven by UCaaS solutions and increased demand due to remote working trends.
According to Future Market Insights, the global cloud communication platform market is anticipated to witness an exponential rise in revenue from the base period 2019 supported by a stellar growth rate throughout the 2020-2030 assessment period.
The market is projected to witness significant growth during the forecast period, due to different features such as unlimited customer access, better customer service, wider personalization, and increased production rate. The value of the global cloud communication platforms market is anticipated to witness a CAGR of 15.7% during the forecast period of 2020-2030.
Continuous the demand for secured and flexible work conditions such as work from home among others across the world since the past few years, especially in developing countries such as China, Brazil, India, and Mexico, which is contributing to the growth of the cloud communication platforms market. According to growing adoption of cloud communication platform to achieve key initiatives such as customer relationship management, customer retention, brand awareness, and brand loyalty, is also creating potential growth opportunities for the cloud communication platforms market. In addition, the increasing adoption of new and advanced technologies for cloud communication and collaboration is propelling the growth of the cloud communication platforms market.
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Key Takeaways of Cloud Communication Platforms Market Study
“The growing concerns regarding cloud security, and easily integrate voice and calling features into applications has increased the use of cloud communication platforms, such factors increasing demand for cloud communication platforms market,” Says the FMI Analyst
Increasing Adoption of Cloud Communication Platform amid the COVID-19 Pandemic outbreak
The COVID-19 pandemic outbreak has disrupted many industries, including the cloud communication platform market. Many private, as well as government organizations, have transitioned to remote working, there is a sudden surge in demand for cloud communication platform solutions. The demand for video streaming, online shopping, is increasing as Europeans are self-isolating in their homes either as security or on government command. This is driving an increase in the adoption of the cloud communication platform market. Software-as-a-Service (SaaS) market is estimated to grow by 1.4X from 2019-2020 and would see a surge in demand amid the COVID-19 outbreak, as remote working becomes the new norm. Increasing adoption of cloud-based collaboration tools such as web conferencing, cloud storage, unified messaging and others, due to global lockdowns.
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More Valuable Insights on Cloud Communication Platforms Market
FMI’s report on the cloud communication platforms market is segmented into three major sections such as solutions (unified communication & collaboration, web real-time communication (WebRTC), interactive voice response (IVR) with integral EPABX, audio conferencing, video conferencing, voice over internet protocol (VoIP) with cloud PBX), services (managed services, and professional services), enterprise size (large enterprise, medium enterprise, small enterprise and micro enterprise), verticals (BFSI, healthcare, telecommunication, & ITES, government, retail, travel & hospitality, manufacturing and others), and region to help readers understand and lucrative evaluate opportunities in the cloud communication platforms market.
About FMI
Future Market Insights (FMI) is a leading provider of market intelligence and consulting services, serving clients in over 150 countries. FMI is headquartered in Dubai, the global financial capital, and has delivery centers in the U.S. and India. FMI’s latest market research reports and industry analysis help businesses navigate challenges and make critical decisions with confidence and clarity amidst breakneck competition. Our customized and syndicated market research reports deliver actionable insights that drive sustainable growth. A team of expert-led analysts at FMI continuously tracks emerging trends and events in a broad range of industries to ensure that our clients prepare for the evolving needs of their consumers.
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The post Cloud Communication Platform Market Size, Share Production And Consumption Analysis With Forecast To 2030 appeared first on Industry News Analsis.
The article discusses the growth and forecast of the Cloud Communication Platform market from 2020 to 2030.
The market is projected to grow at a CAGR of 15.7% during the forecast period.
Factors include increased remote working, adoption of UCaaS solutions, and demand for cloud-based collaboration tools.
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