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    Home > Finance > Citigroup's AI usage frees up 100,000 hours for developers a week
    Finance

    Citigroup's AI usage frees up 100,000 hours for developers a week

    Published by Global Banking & Finance Review®

    Posted on October 14, 2025

    1 min read

    Last updated: January 21, 2026

    Citigroup's AI usage frees up 100,000 hours for developers a week - Finance news and analysis from Global Banking & Finance Review
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    Tags:innovationtechnologyfinancial servicesArtificial Intelligence

    Quick Summary

    Citigroup's AI tools save 100,000 developer hours weekly, benefiting 180,000 employees globally, as stated by CEO Jane Fraser.

    Table of Contents

    • Impact of AI on Citigroup's Operations
    • AI Tools Access for Employees
    • Time Savings Achieved

    Citigroup Leverages AI to Save 100,000 Developer Hours Weekly

    Impact of AI on Citigroup's Operations

    NEW YORK (Reuters) -Citigroup CEO Jane Fraser said the company's use of artificial intelligence has saved time and allowed it to free up 100,000 hours of weekly capacity for software developers.

    AI Tools Access for Employees

    Almost 180,000 of the bank's employees in 83 countries have access to Citi's internal AI tools, she told analysts on an earnings call on Tuesday.

    Time Savings Achieved

    (Reporting by Tatiana Bautzer in New York and Pritam Biswas in Bengaluru; Editing by Lananh Nguyen and Mark Porter)

    Key Takeaways

    • •Citigroup's AI implementation saves 100,000 developer hours weekly.
    • •AI tools are accessible to 180,000 employees in 83 countries.
    • •CEO Jane Fraser highlights AI's impact on operations.
    • •AI enhances efficiency and productivity at Citigroup.
    • •Earnings call reveals significant time savings.

    Frequently Asked Questions about Citigroup's AI usage frees up 100,000 hours for developers a week

    1What is artificial intelligence?

    Artificial intelligence (AI) refers to the simulation of human intelligence in machines that are programmed to think and learn. It can perform tasks that typically require human intelligence, such as understanding natural language and recognizing patterns.

    2What is developer productivity?

    Developer productivity measures how efficiently software developers can produce code and complete projects. It often involves assessing the time spent on tasks, the quality of code produced, and the overall impact on project timelines.

    3What is capacity in a business context?

    Capacity refers to the maximum amount of work that an organization can handle or produce in a given period. It can relate to resources, such as personnel or technology, and is crucial for effective project management.

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