Published by Global Banking & Finance Review®
Posted on October 14, 2025
1 min readLast updated: January 21, 2026
Add as preferred source on GoogleCitigroup's AI tools save 100,000 developer hours weekly, benefiting 180,000 employees globally, as stated by CEO Jane Fraser.
NEW YORK (Reuters) -Citigroup CEO Jane Fraser said the company's use of artificial intelligence has saved time and allowed it to free up 100,000 hours of weekly capacity for software developers.
Almost 180,000 of the bank's employees in 83 countries have access to Citi's internal AI tools, she told analysts on an earnings call on Tuesday.
(Reporting by Tatiana Bautzer in New York and Pritam Biswas in Bengaluru; Editing by Lananh Nguyen and Mark Porter)
Artificial intelligence (AI) refers to the simulation of human intelligence in machines that are programmed to think and learn. It can perform tasks that typically require human intelligence, such as understanding natural language and recognizing patterns.
Developer productivity measures how efficiently software developers can produce code and complete projects. It often involves assessing the time spent on tasks, the quality of code produced, and the overall impact on project timelines.
Capacity refers to the maximum amount of work that an organization can handle or produce in a given period. It can relate to resources, such as personnel or technology, and is crucial for effective project management.
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