Business
Centrica’s British Gas to take on customers of failed People’s Energy
Published by maria gbaf
Posted on September 21, 2021
2 min readLast updated: February 4, 2026
Global Banking & Finance Review®
Company
Published by maria gbaf
Posted on September 21, 2021
2 min readLast updated: February 4, 2026
British Gas will take on 350,000 customers from People's Energy after its collapse, ensuring continued supply amid rising energy prices.
By Susanna Twidale
LONDON (Reuters) – Centrica’s British Gas has been appointed to take on the nearly 350,000 customers of small supplier People’s Energy which ceased trading last week.
Four small British energy suppliers have collapsed over the past month amid soaring wholesale energy prices with speculation more could follow.
Customers’ energy supply will continue as normal and they will be switched to British Gas from Sept. 19, Britain’s energy regulator Ofgem said.
“Outstanding credit balances, including money owed to both existing and former domestic customers of People’s Energy will also be honoured,” Ofgem said in a statement.
Business Secretary Kwasi Kwarteng was due to hold more emergency talks with energy company bosses on Monday following a meeting on Saturday over the crisis currently gripping the industry.
Companies typically hedge their customer’s needs many months in advance but smaller suppliers, with less capital, have struggled to keep pace with wholesale energy price rises. Benchmark British gas contracts have trebled this year.
“Centrica is in a robust financial position, and, as a responsible energy supplier built on a sustainable model, we are well hedged for the coming winter,” Centrica CEO Chris O’Shea said in an emailed statement.
Centrica said it had taken on the customers of four failed companies so far this year.
(Reporting by Susanna Twidale, editing by Louise Heavens and Jason Neely)
The article discusses British Gas taking over customers from the failed People's Energy amid an energy crisis.
People's Energy collapsed due to soaring wholesale energy prices, affecting smaller suppliers with less capital.
Customers will continue receiving energy without interruption and their credit balances will be honored.
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