Technology
Technology
3 Trends Defining the Digital Transformation Sector in 2023
Technology
Why Customer Experience (cx) Will Help Define the Future of Intelligent Automation
Technology
Fingerprints’ Supports Two More Biometric Payment Card Launches in the MENA Region
Technology
Cloud Data Security Considerations for Credit Unions
Why the Move to Digital Is an Inclusive One
Date: November 23, 2022
By Ravi Kumar, Senior Product Manager, Gatehouse Bank The way we live, and work, has changed dramatically over the last decade, due to digitalisation permeating our daily lives. From ordering food and connecting with loved ones, to booking appointments and accessing financial services, digital products have become increasingly accessible, transforming everyday activities. The growth in...
Successful Digital Transformation Requires an Emphasis on Digital Enablement
Date: November 23, 2022
By Dean Leung, Executive Vice President of Digital Enablement and Communities, iManage Over the past decade, digital transformation (DX) initiatives have been undertaken by companies across multiple industries, including banking and finance. There are several misconceptions, however, that surround DX and prevent organisations from fully unlocking the value that it can provide. The first misconception...
Building and Applying the Metaverse to Help Drive Organisational Change
Date: November 23, 2022
By Sean Devaney, Vice President Strategy for Banking and Financial Markets, CGI UK The metaverse promises to change the way we live, work, and consume content and goods. If we step back for a moment, what exactly is the metaverse? The metaverse is a digitally enabled world, where organisations and communities interact in real-time. It’s...
Payments in the Metaverse: The Key to Unlocking an Omnichannel Retail Experience
Date: November 22, 2022
By An Lu, Head of Market Development, Asia Pacific, PPRO Dubbed ‘the future of the Internet’, it is no surprise that this year has seen big tech companies and financial institutions eyeing a slice of the metaverse pie. It is still early days in the development of the metaverse, so the possibilities it could bring...
Elevate Ux & Cx With Automation Supported by Digital Infrastructure Management Services
Date: November 22, 2022
By Sushant Purushan, Chief Revenue Officer, India Business Region, 3i Infotech Why is it that some brands and organizations seem to consistently provide their customers with a superior user experience, you may ask? While customers don’t know or care to know what is happening in the backend, it is always the UX at the front-end...
How Financial Services Are Following in the Footsteps of Amazon With Digital Identity
Date: November 22, 2022
By Mike Tuchen, CEO, Onfido Unlike other consumer-facing industries, the financial services sector has been comparatively slow to embrace the digital-by-default model. Even before the pandemic hit, sectors like retail, gaming or e-healthcare moved quickly to embrace the speed, convenience and experience of digital services – led by technology pioneers like Amazon or Google. Traditionally,...