Community Care of North Carolina Goes Live on VirtualHealth’s Helios Care Management Platform

VirtualHealth, provider of the leading SaaS platform for care management and population health, today announced that Community Care of North Carolina, Inc. (CCNC) is now live on its next generation Helios solution.

Helios is the first comprehensive care management platform purpose-built to power the entire ecosystem of value-based care. The platform provides intelligent workflows based on a 360° view that encompasses all aspects of a members health. For the first time, care teams can work collaboratively using smart algorithms to pinpoint interventions and reduce avoidable issues between medical visits.

CCNC is using Helios to directly manage care and support population health initiatives for the majority of its 1.7 million Medicaid members. The organization is leveraging Helios unparalleled care management capabilities, including multi-source integration, risk stratification, trigger-based tasking, clinical automation, care planning, service management and real-time analytics.

We are pleased to begin leveraging the intuitive technology within the Helios platform to enhance performance outcomes such as efficiency targets, improved data quality and multidisciplinary collaboration to support proactive, patient-centered care, said Jamie Philyaw, Population Health Solutions Senior Vice President, CCNC.

The launch follows a year of record-breaking customer wins for VirtualHealth, including partnerships with segment leaders such as Chimes and Inter Valley Health Plan. Today, the companys Helios solution optimizes care for nearly 7 million members of the highest-risk patient populations across Medicare, Medicaid, and LTSS programs. This year, VirtualHealths rapid growth earned it a ranking of 39 on the Deloitte 2018 Technology Fast 500„¢.

We have always believed that care management is essential in redefining the future of healthcare. A single integrated ecosystem means we can finally optimize healthcare decisions and be proactive rather than waiting for the patient to knock on the doctors door, said Adam Sabloff, founder and CEO of VirtualHealth. We are thrilled about working with CCNC and our other clients on creating a world in which the promise of technology finally meets the challenge of comprehensive care management for all.

Learn more about how the Helios platform is fueling the future of care management by visiting the VirtualHealth booth (#4220) at HIMSS19 in Orlando, Fla. Executives will be on hand to demonstrate the solutions industry-leading functionality, including highlights such as:

  • The ability to configure up to 80 percent of the platforms features, including the most advanced set of smart workflow rules in the industry
  • Community resource management, including a transportation module that enables scheduling of recurring patient trips without leaving the platform
  • Support for both clinical and social determinants of health (SDoH) that create a true whole-person view of each patient

About VirtualHealth

VirtualHealths Helios solution is the first comprehensive care management platform purpose-built to power the entire ecosystem of value-based care. Utilized by some of the most innovative health plans in the country to manage millions of members, Helios streamlines person-centered care with intelligent case and disease management workflows, unmatched data integration, broad-spectrum collaboration, patient engagement, and configurable analytics and reporting. Named the 39th fastest growing company in North America by Deloitte in 2018, VirtualHealth empowers healthcare organizations to achieve enhanced outcomes while maximizing efficiency, improving transparency, and lowering costs. For more information, visit

Media Contact:
Liz Goar