Business Process Outsourcing Services: BPO Services Market, Market Intelligence, Procurement Research, Supply Market Forecasts, Cost Drivers, Trends, Category Management Insights Now Available from SpendEdge

SpendEdge, a global procurement market intelligence firm, has announced the release of their Global Business Process Outsourcing Services Category – Procurement Market Intelligence Report.

The global business process outsourcing (BPO) services market is expected to witness exponential growth in the coming years. This growth can be substantiated by the increasing demand from the manufacturing and healthcare sectors who are outsourcing a wide scale of their technical support activities to increase focus on their core business. The requirement to reduce OPEX is majorly driving the retail sector to outsource operations such as sales support, real-time sales guidance, order inquiry and processing, and compliant management. However, high attrition rate and inter-boundary regulations are posing as some of the critical procurement challenges faced in the current BPO services market. Download the Free Sample Copy of the Business Process Outsourcing Services procurement research here!

In the US, the vertical BPO companies are experiencing higher demand from the healthcare and airline industries than their horizontal counterparts. Feasible business policies and scalable technological infrastructure in the APAC are opening gates to a significant flux of outsourcing requests from the major industries across the globe. However, shortage of skilled workforce will impede the category growth in MEA countries when compared to the global growth of the BPO services market.

ALSO READ:   Snipp Achieves US$1MM+ of Sales Bookings in First Ten Days of 2019

This market intelligence report on BPO services analyzes the critical cost drivers and predicts their subsequent impact on the overall pricing. Current supply market forecasts and the spend opportunities for the suppliers are also offered in this procurement market intelligence report. In this report, the category spend is analyzed from the perspective of the buyers and the suppliers. Not what you are looking for? Request for personalization of this market intelligence report on business process outsourcing services.

Buyer must assess suppliers based on their agent turnover rate. The turnover rate can be calculated as the number of agent separations during the period/average number of agents employed during the period X 100, says SpendEdge procurement expert Tridib Bora.

This market intelligence report on the BPO services market has highlighted the following KPIs to play a critical role in influencing category spend. They include:

  • Resource utilization is a key factor considered by buyers in evaluating service providers.
  • Buyers can achieve cost savings by engaging with service providers that use Lean Six Sigma in their service operations.

Purchase the full market intelligence report to know more about the complete scope of this report

 

SpendEdge is now offering limited-time discounts on report purchases. Buy two reports and get the third one for free.

 
ALSO READ:   Syneos Health to Present at the 37th Annual J.P. Morgan Healthcare Conference

SpendEdges procurement market intelligence reports for the professional services category offer information on critical cost drivers and category pricing strategies to help the buyers achieve significant cost-savings. The supply market forecasts provide information on supplier performance benchmarking criteria to help buyers reduce spend and establish better SLAs. Additionally, SpendEdges reports offer category management insights and procurement best practices for the category.

Report scope snapshot: Business process outsourcing services

Category ecosystem

  • Market favorability index for suppliers
  • Competitiveness index for suppliers
  • Threat of new entrants
  • Interested to know more about the scope of our market intelligence reports? Download a FREE sample

Category management enablers

  • Procurement organization
  • Category enablers
  • Want customized information from our business process outsourcing services procurement research report? Get in touch

Category definition

  • Category hierarchy
  • Category scope
  • Category map
  • To view this the complete table of contents for the market intelligence report, Download a FREE sample

Do you purchase multiple reports in a year? Our subscription platform, SpendEdge Insights, provides ready-to-use procurement research reports for various categories. Now access latest supplier news, innovation landscape, markets insights, supplier tracking, and much more at the click of a button. Start your 7-day FREE trial now.

Related Reports:

ALSO READ:   NGL Energy Partners LP Announces Pricing of Class C Preferred Unit Offering

About SpendEdge:

SpendEdge shares your passion for driving sourcing and procurement excellence. We are the preferred procurement market intelligence partner for 120+ Fortune 500 firms and other leading companies across numerous industries. Our strength lies in delivering robust, real-time procurement market intelligence reports and solutions. To know more, https://www.spendedge.com/request-free-proposal

SpendEdge
Anirban Choudhury
Marketing Manager
US: +1 630
984 7340
UK: +44 148 459 9299
https://www.spendedge.com/contact-us