business

Image for The future of global e-commerce and understanding the buyer’s journey

Business

The future of global e-commerce and understanding the buyer’s journey

Image for Incorporating ESG into retirement strategies

Business

Incorporating ESG into retirement strategies

Image for The art of pipeline management: essential tips to boost sales

Business

The art of pipeline management: essential tips to boost sales

Image for Great Resignation can stay Stateside if UK employers focus on employee needs

Business

Great Resignation can stay Stateside if UK employers focus on employee needs

Image for Friction-free payment boosts efficiency for consumers and businesses alike

Friction-free payment boosts efficiency for consumers and businesses alike

Date: March 11, 2022

By Ralf Gladis, CEO, Computop When the spending limit of a contactless card was raised last autumn from £45 to £100 customers were frustrated if a retailer failed to accept the new threshold immediately. There were often valid reasons for it, including the retailer’s ability to update its payment terminals quickly, but such is the...

Image for The Digital Operational Resilience Act (DORA) is on the way, but what does that mean for businesses?

The Digital Operational Resilience Act (DORA) is on the way, but what does that mean for businesses?

Date: March 8, 2022

By Angus Panton, Business Unit Director, Expleo Resilience and the ability to maintain continuous service in the face of multiple threats and challenges is a major theme for financial institutions in 2022.For digital-first organisations, this means putting a proactive risk mitigation strategy in place to avoid customer service interruptions, enabling faster recovery from outages, and...

Image for How digital marketers can capitalise on the hybrid customer experience

How digital marketers can capitalise on the hybrid customer experience

Date: March 8, 2022

By Paul O’Donoghue, VP Global Presales Solutions and Customer Operations, Uberall In the past two years, the inability to visit shops and branches in person has contributed to a boom in online commerce – one that has provided the perfect catalyst to turn the 21st century consumer into a hybrid customer. Today’s hybrid customer relies...

Image for Stationary trade as a discontinued model? Need for action in the age of hyper-competition and post-Corona

Stationary trade as a discontinued model? Need for action in the age of hyper-competition and post-Corona

Date: March 8, 2022

By Professor Dr Wolfgang Merkle, Professor of Marketing & Management at the UE – University of Europe for Applied Sciences As the recent Omicron wave spread across Europe, many countries introduced new rules and restrictions. Some of these stricter regulations hit the retail industry particularly hard, disrupting supply chains and affecting consumers‘ ability to shop in...

Image for MENA Female Empowerment: The UK tech business helping to break the bias for women in the Arab world and diversify the region

MENA Female Empowerment: The UK tech business helping to break the bias for women in the Arab world and diversify the region

Date: March 7, 2022

By Katherine Ellis, COO, WOLF (The World’s Online Festival) explains how female empowerment can play its part in the diversification ambitions of the Middle East and North Africa This International Women’s Day, we want to put the spotlight on women, in particular those living in the Middle East and North Africa (MENA). In this region,...

Image for Businesses urged to do more to support women experiencing menopause

Businesses urged to do more to support women experiencing menopause

Date: March 7, 2022

EMPLOYERS need to do more to support female workers through the menopause, says a leading employment solicitor. Joanne Stronach, who is Head of Employment Law and HR at Cartmell Shepherd Solicitors, said businesses face losing valued members of the workforce unless they put in place measures to support women experiencing menopausal symptoms. Almost one in...