Business

Image for The cost of getting a price rise wrong

Business

The Cost of Getting a Price Rise Wrong

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Business

Gone in Less Than 60 Seconds

Image for One Step Closer To The Future – Proposed Reforms to Corporate Criminal Liability in the UK

Business

One Step Closer to the Future – Proposed Reforms to Corporate Criminal Liability in the UK

Image for Safeguarding Your Business in The Digital Age

Business

Safeguarding Your Business in the Digital Age

Image for Back to the future: Forward thinking banks putting SMEs back at the heart of business

Back to the Future: Forward Thinking Banks Putting SMEs Back at the Heart of Business

Date: June 28, 2022

By Marijke Koninckx, Chief Product Officer at BankiFi, explores how SMEs have been left behind for too long and how technology is helping to put this right for the banks and their customers. For a long time, small businesses have been viewed as a ‘tricky’ customer segment, one that is hard to serve. Sole traders...

Image for Passendo signs new strategic partnerships as it continues growth trajectory, entering the Italian and German markets

Passendo Signs New Strategic Partnerships as It Continues Growth Trajectory, Entering the Italian and German Markets

Date: June 28, 2022

The news follows investment of €2.3m in late 2021 and a raft of new hires in H1, with more to follow in H2 London, UK, June 28th, 2022 – Award-winning, Copenhagen-based email ad server and SSP Passendo has gone live with new integrations in Italy and Germany as it continues on its journey of rapid...

Image for Start-ups’ most common setup missteps and how to avoid them

Start-Ups’ Most Common Setup Missteps and How to Avoid Them

Date: June 27, 2022

By Damian Hanson, Co-Founder & Director of CircleLoop Starting a new business is an exciting time. Everything is brand new, and the options are limitless. However, you don’t want to fall into the trap of making a few poor choices, which might lead to serious issues later on. We’ve compiled a list of frequent mistakes...

Image for Making information work for the customer – the key role of knowledge management

Making Information Work for the Customer – the Key Role of Knowledge Management

Date: June 27, 2022

By Gary Bennett, VP UKI/MEA/Northern Europe at Enghouse Interactive In customer service, knowledge is power. In every interaction between the business and the customer – whether it’s an agent talking to a consumer over the phone, or a self-service interaction initiated by the customer through web chat – having an accurate, up-to-date self-learning knowledge management system...

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Giving People Something to Believe In

Date: June 27, 2022

By Des Kennedy, Executive OKR Coach, at AuxinOKR “OKRs are not a silver bullet. They’re not going to be a substitute for a strong cultute or for stronger leadership, but when those fundamentals are in place, they can take you to the mountain top” – John Doerr. Business leaders who embrace Objectives and...

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Better SMEs for a Better World

Date: June 27, 2022

By Puneet Chhahira, Head of Marketing and Platform Strategy, Infosys Finacle On the fifth anniversary of Micro, Small, and Medium-Sized Enterprises Day (MSME Day), we would like to emphasize the extreme importance of accelerating the progress of this sector, and the role that technology-led banking can play in it. Deemed the “economic backbone” of the world,...