Business
Business
UK Stop Ad Funded Crime (uksafc) Set up to Tackle Online Fraud
Business
The Ultimate Travel Checklist for Business Travelers
Business
How Growth Can Be a Big Challenge When a Business Becomes Multiple Entities
Business
Nestle Raises 2022 Sales Guidance for Third Time This Year
Could Renegotiating Contracts Be the Key to Survival During the ‘cost of Doing Business Crisis’?
Date: November 29, 2022
By Matthew Sutton, commercial partner at law firm, Shakespeare Martineau. Businesses across the UK are facing spiralling costs due to the volatile economic climate. Rising interest rates, energy bills and a shortage of labour are all having a detrimental impact in many business sectors. For those organisations about to face a bitter winter, could looking...
Make up or Break Up? How the Cost-Of-Living Crisis Will Affect Customer Stickiness
Date: November 29, 2022
By Jonathan Power, RVP Northern Europe, Backbase There is no denying that the current financial landscape looks bleak. Inflation rates are soaring – expected to hit 18% in January, and a recession is almost certainly ahead of us. This combined with sky-high energy bills has created a cost-of-living crisis that many are struggling to navigate....
Top Secrets to Competitive and Effective Customer Care Going Into 2023
Date: November 28, 2022
By Richard Farrell, CIO at Netcall Customer care is at an inflection point: demands are higher and resources are limited. According to a McKinsey survey, organisations’ existing capacities are being challenged by higher call volumes and more complex and challenging enquiries. Employers are also struggling to retain customer care agents, who are being poached...
Identifying Hidden Channel Costs and How to Eliminate Them
Date: November 25, 2022
By Mark Wass, Strategic Sales Director, UK and North EMEA at CloudBlue Growth remains a key objective for businesses, but in this digital age, fast and rapid growth can often unveil red flags, and cracks can reveal themselves with pre-existing inefficiencies and harbour hidden costs. Hidden costs are pervasive in channel distribution for the vast majority...
The Need for Trust and Transparency in Global Supply Chains
Date: November 25, 2022
Here, Ian Spaulding, Chief Growth Officer at LRQA, examines climate action as part of a wider set of Environmental, Social and Governance (ESG) issues. Data-driven ESG has a crucial role to play as a framework for businesses to drive trust and transparency in their climate protocols and in facilitating their journey to the new standard...
Top 5 Considerations for IFAs in 2023
Date: November 24, 2022
By Andrew Aldridge, Partner at Deepbridge As we approach the new year, many will be starting to think about the coming year and what challenges and opportunities may avail themselves. Here are my thoughts on what advisers might be expecting to consider in 2023. Consumer Duty – the biggest change for advisers to deal with since RDR...