Banking

Image for How banks can boost customer loyalty to weather the cost-of-living storm

Banking

How Banks Can Boost Customer Loyalty to Weather the Cost-Of-Living Storm

Image for In 2023, necessity will drive banking innovation

Banking

In 2023, Necessity Will Drive Banking Innovation

Image for Hawkish ECB comments push up rate-hike expectations

Banking

Hawkish ECB Comments Push up Rate-Hike Expectations

Image for Banking in the Year Ahead: Industry Standards and Digital Transformation Become Business Practice

Banking

Banking in the Year Ahead: Industry Standards and Digital Transformation Become Business Practice

Image for The future of digital banking and the growth of cheaper, faster and better services online

The Future of Digital Banking and the Growth of Cheaper, Faster and Better Services Online

Date: February 15, 2023

By Jeff Parker, Managing Director International at Marqeta. For the new breed of challenger banks, and those existing banks looking to get ahead, digital banking is a key strategy in the race to increase customer engagement and extend lifetime value. After a surge in adoption post-COVID, mobile wallets and contactless payments have held firm as...

Image for Bank of England officials split over future path for rates

Bank of England Officials Split Over Future Path for Rates

Date: February 9, 2023

By David Milliken and Andy Bruce LONDON (Reuters) -Bank of England policymakers disagreed on Thursday about where interest rates need to go to tame inflation, with Governor Andrew Bailey stressing the uncertainty of the outlook, a week after the BoE suggested its run of rate hikes might be peaking. Monetary Policy Committee members struck contrasting...

Image for Should banks make ‘personalised customer experiences’ a priority?

Should Banks Make ‘personalised Customer Experiences’ a Priority?

Date: February 9, 2023

By Matthew Biboud Lübeck, VP EMEA at Amperity A 10% improvement in customer data quality can be linked to a 5% improvement in customer responsiveness, according to Gartner. So in today’s hugely-competitive global marketplace and with the shadow of recession ahead, can financial organisations afford the reputational and bottom line impact caused by siloed data...

Image for First Abu Dhabi Bank could renew $35 billion offer for StanChart -Bloomberg News

First Abu Dhabi Bank Could Renew $35 Billion Offer for StanChart -Bloomberg News

Date: February 9, 2023

By Lawrence White LONDON (Reuters) – First Abu Dhabi Bank (FAB), the United Arab Emirates’ biggest lender, could renew a potential offer for Britain’s Standard Chartered, once lock-up rules from its previous aborted bid expire, Bloomberg News reported on Thursday. StanChart shares rose as much as 9% on the news report. A StanChart spokesperson declined...

Image for 2023 Banking Outlook: 6 key trends that will impact the industry

2023 Banking Outlook: 6 Key Trends That Will Impact the Industry

Date: February 9, 2023

By John da Gama-Rose, Head of Banking & Financial Services, Global Growth Markets, Cognizant Faced with a fragile economy, banks need to double down on providing guidance and high-quality customer experiences in 2023. However, their position as a natural home for financial products and advice is under threat from Fintechs and new market entrants providing...

Image for Italy’s MPS sees ‘safe habour’ ahead after strong quarter

Italy’s Mps Sees ‘safe Habour’ Ahead After Strong Quarter

Date: February 8, 2023

By Valentina Za MILAN (Reuters) -Italian state-owned bank Monte dei Paschi di Siena (MPS) on Wednesday joined peers in solidly beating profit forecasts, thanks to a boost from higher interest rates. MPS also began to reap the benefits of cost cuts in the fourth quarter ending Dec. 31, after using part of the proceeds from...