banking
Banking
Why the financial services sector should be happy Open Banking was imposed upon them
Banking
How automation can help nurture employees in the banking industry
Banking
What will banking look like in 10 years time?
Banking
How to encourage a shift to digital by the unbanked in today’s cash conundrum
Artificial Intelligence continues to expand the capabilities of cross-border payments
Date: August 24, 2022
Artificial Intelligence (AI) is playing a crucial role in improving the efficiency and security of international cross border transactions in the payments industry, according to Buckzy Payments Inc. Once regarded as a futuristic technology confined to the realm of films and comic books, AI’s science-fiction reputation has given way to practical usage in a fast-growing range...
Winning customers – the five challenge areas for traditional and challenger banks
Date: August 24, 2022
By Venugopala Dumpala, Practice Head Banking & Financial Services at Firstsource Mobile banking is now the norm. Over 90% of the British public reported using online banking services in 2022 – across traditional and digital-only banks. No surprise that digital wallets, mobile banking apps and personalised FinTech solutions are seeing high investment and growth. Consumers...
How a customer centric approach can help banks support consumers with money worries
Date: August 24, 2022
By Brandon Aitken, Global Business Director | Financial Services Sector at Webhelp The global pandemic, inflation reaching record heights and the cost-of-living crisis are the perfect storm that has worsened financial situations for many across the globe. In the US, a quarter of Americans say they felt financially stressed all of the last year. And...
Factbox-Big banks expected to rack up more than $1 billion in fines for WhatsApp use
Date: August 22, 2022
By Angelique Chen (Reuters) – Banking giants such as JPMorgan Chase & Co and Bank of America collectively face more than $1 billion in regulatory fines for employees’ use of unapproved messaging tools, including email and apps like WhatsApp. The U.S. Securities and Exchange Commission (SEC) began probing banks’ record-keeping practices relating to the use...
Q&A: How can banks protect their customers from fraud over voice?
Date: August 18, 2022
Dr.Nikolay Gaubitch, Director of Research at Pindrop How severe is the threat of financial fraud right now? Losses from financial fraud have been increasing in recent years. A report from UK Finance estimates that more than £750m of bank customers’ funds were lost to fraud in the first half of 2021. This represents a steep...
Banks have eight months to bin bad writing
Date: August 17, 2022
With new guidance on comms from the FCA, and a recession looming, the days of firms being able to hide behind waffle and jargon are over, writes Katie Comery, Associate Creative Director at The Writer. Set your sights on April 2023. From then on, we’ll be seeing less optimizing efficiencies and streamlining assets. Less your...