Published by Jessica Weisman-Pitts
Posted on June 24, 2022
5 min readLast updated: February 6, 2026
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By Stefan Spendrup, VP of Sales, Northern and Western Europe at SOTI
By Stefan Spendrup, VP of Sales, Northern and Western Europe at SOTI
Enterprises across the world are constantly looking to innovate and improve business operations, but this innovation comes at a cost for both businesses and the planet. Following agreements at COP26, and the UK Government’s planned reformed Energy Bill, more emphasis has been placed on corporate sustainability and working towards a genuinely sustainable future.
In response, businesses have been slowly implementing sustainable practices by using more digital resources, recycling waste products and promoting smart digital working. However, are they undoing this good work by disposing of digital devices prematurely?
Phones, printers, monitors, tablets, laptops and scanners are constantly replaced, despite many enterprises having corporate sustainability goals in place. While device replacement is inevitable, nearly 7 in 10 IT leaders of international corporations believe businesses are unnecessarily and prematurely disposing of digital devices. Laptops and tablets are among the most common devices to be disposed of unnecessarily when they are in fine working order.
SOTI’s Reduce, Reuse, Rethink: From Discard Mentality to Tech Sustainability report found that despite 56% of IT leaders having clear targets for e-waste, and a further 53% of businesses working towards corporate social responsibility (CSR) key performance indicators (KPIs) around sustainable device management, unnecessary device disposal is at an all-time high. What is the reason for this and how can we reduce e-waste?
The Need to Stay Ahead
SOTI’s research discovered 56% of IT leaders agree device management is an extremely important environmental issue, but not enough is being done to tackle the problem. With global landfills filling up, businesses discarding devices unnecessarily will only amplify the problem.
Technology has always been seen as a key driver in enhancing business operations. However, it has now become so entrenched within corporate culture that businesses are doing anything to stay ahead of the latest technology updates, even at the cost of the planet.
Many IT leaders acknowledge they replace their mobile phones, tablets, laptops and sometimes printers when a newer model enters the market or the device warranty expires. Further exacerbating the negative impact of e-waste, some companies believe having the latest mobile technology hardware makes their organisation more attractive for employees (62%).
Devices are not thrown away accidentally. Societal attitudes about personal technology encourage individuals to regularly replace their devices with the newest model or version on the market. For businesses, it should not be this simple. Both individuals and businesses should not dispose of mobile technologies to acquire a newer model, when the battery dies or because there is an expectation a battery will need replacing soon.
Unnecessary Disposal Equates to Unnecessary Costs
Companies are also spending significant sums of money to stay on top of technological trends. The average cost of a new phone can range from £300 to more than £1,500. Replacing these devices every two to three years once the average warranty has run out is costing businesses an astronomical amount. For instance, if you have 100 employees and are replacing their mobile phones every three years with the latest models at £300 each, this can cost a business over £100,000 over a 10-year period.
Over 34% of companies are changing devices after employees request an upgrade. This needs to stop if the amount of commercial e-waste is to be reduced. Business innovation is paramount, but not at the cost of unnecessarily disposing of and replacing devices. Businesses are sacrificing sustainability targets and wasting money.
Moving Towards A New Age
While some organisations have considerable financial resources dedicated to device replacement, very few corporate budgets are dedicated to extending the lifespan of devices. There are many cost-effective and sustainable ways to monitor and extend a device’s lifespan. The idea that replacing older devices with the most up-to-date devices attracts potential recruits or clients does not mean better business efficiency if the technology is not fully integrated with existing systems.
SOTI’s report shows 59% of companies have dedicated Enterprise Mobility Management (EMM) strategies to maximise the potential of their devices, but companies are not reaping the benefits of these solutions. EMM strategies can monitor device lifespan, downtime and battery life. More than 90% of IT leaders said their organisation’s devices have replaceable batteries. With these strategies, IT leaders can monitor a device’s battery and replace it when necessary for significantly less than the cost of replacing the hardware.
Battery recycling is becoming more advanced and widely available. Companies can continue to update devices without contributing to the global e-waste problem. With the ongoing global supply chain crisis, companies cannot obtain new technologies as easily as they previously could, so proper integration and device management is crucial. EMM strategies are even more critical in today’s market where organisations feel obligated to stay at the forefront of new technologies. They enable a company to stay up-to-date and in-line with its sustainability targets.
Additionally, EMM works to stop negligent device replacement since the diagnosis and repair strategy is a far more effective way to ensure proper device management. This allows companies to meet sustainability targets and contribute to the world’s sustainability efforts. Furthermore, as the supply chain crisis continues, obtaining devices has become a challenge in itself – making the management of existing devices essential for businesses across the world.
E-waste refers to discarded electronic devices such as computers, phones, and tablets. Improper disposal can lead to environmental harm due to toxic materials.
Corporate social responsibility (CSR) is a business model where companies integrate social and environmental concerns in their operations and interactions with stakeholders.
Sustainability refers to meeting present needs without compromising the ability of future generations to meet their own needs, often focusing on environmental protection.
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