Finance
Vodafone says working to fix outage for some UK customers
Published by Global Banking & Finance Review®
Posted on October 13, 2025
1 min readLast updated: January 21, 2026
Global Banking & Finance Review®
Company
Published by Global Banking & Finance Review®
Posted on October 13, 2025
1 min readLast updated: January 21, 2026
Vodafone is addressing a network outage in the UK affecting broadband, 4G, and 5G services, with over 50,000 users reporting issues.
LONDON (Reuters) -Vodafone said on Monday that it was working to resolve a network outage affecting its broadband, 4G and 5G services in Britain, after a report that tens of thousands of customers had been impacted.
A VodafoneThree spokesperson said it was working to "resolve this as soon as possible," adding that 2G voice calls were unaffected.
Network monitoring site Downdetector said earlier in the day that user reports indicated problems for over 50,000 users in Britain.
(Reporting by Muvija M; Editing by Paul Sandle)
A network outage is a period when a network is unavailable or not functioning properly, impacting users' ability to connect to services.
4G service is the fourth generation of mobile telecommunications technology, providing faster data speeds and improved connectivity compared to previous generations.
5G service is the fifth generation of mobile network technology, offering significantly higher speeds, lower latency, and the ability to connect more devices simultaneously.
Broadband is a high-speed internet connection that is always on and faster than traditional dial-up access, allowing for multiple online activities at once.
Customer feedback is information provided by customers about their experience with a product or service, which can be used to improve future offerings.
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