Connect with us

Top Stories

Bringing India’s first public electric vehicle charging network online with TCS ChargeCore on HOBS

Published

on

Bringing India’s first public electric vehicle charging network online with TCS ChargeCore on HOBS 5
  • Sankaranarayanan ‘Shanky’ Viswanathan, CTO and Global Head – Industry Advisory Group, Communications, Media and Information Services (CMI), Tata Consultancy Services
  • Babu Unnikrishnan, CTO, Manufacturing and Utilities, Tata Consultancy Services

Electric vehicles (EV) are triggering a large-scale transformation of the global automobile industry, with their predicted market share reaching 26% in Europe and 8% in the United States by 2030. In India, the government has issued an amitious target for 15% of road traffic being EVs within the next five years as part of its ‘National electric mobility mission’, in order to reduce dependency on oil and curb pollution. However, many challenges remain, with the question of how to scale the EV charging ecosystem in a sustainable and customer-friendly manner being among the most significant.

The Indian government is planning to set up one charging station every 25km and is opening up the Indian EV market to the entry of new domestic and international players. Against this backdrop, it is clear that EVs will change the way that utility businesses operate. Tata Power, India’s largest integrated power company, is planning to install over 110,000 EV charging stations across the country and it chose Tata Consultancy Services’ (TCS) ChargeCore on HOBS platform to partner in its success. The project has already begun, with the first 300 charging stations brought online in just 12 weeks and a further 300 currently in process: this represents the first steps towards India’s first public EV charging infrastructure.

Introducing TCS HOBS

In order to meet time sensitive deployment targets, TCS used its industry-proven intellectual property (IP) – HOBS, as the foundational technology on which to build its EV charging network. HOBS, an agile next- gen platform for subscription based digital businesses, provided a full-suite of EV charge point management capabilities. Based on common standards, the platform offered ease of use and interoperability with multiple types and brands of charge points, as well as enterprise and ecosystem data access points. It also supports core front and back office systems and various payment methods. This platform is not only critical to ensuring that EV users are able to use their vehicles effectively, but also make available the data from smart grid networks to inform new pricing models and business opportunities.

Bringing India’s first public electric vehicle charging network online with TCS ChargeCore on HOBS 6

TCS ChargeCore on HOBS: Capabilities and solutions

TCS ChargeCore on HOBS is an integrated solution with four primary business functions: product lifecycle management, customer lifecycle management, charging station management and billing system management. The platform allows for a seamless integration between charging stations, station owners and car owners, and enables efficient EV charging management by enabling automated facilities management and real-time analytics on how the network is being used.

The overarching goal is to provide EV charging point users with a simple, standardized experience when charging their vehicle on a long journey. In so doing, the platform also provides businesses with several benefits, such as ensuring smooth customer onboarding, improving data collection, and facilitating efficient charging and power network management.

ChargeCore on HOBS has three key capabilities:

  1. Platform management unification: the solution enables product management, customer relationship management and order management data to be unified on one platform, rather than sitting in different silos. This enables the business to get a clearer view of how products are being used and make strategic decisions more effectively, making it easier to manage charging operations, customer relationships and ecosystem partners.
  2. Ecosystem integration: Nationwide charging infrastructure requires a wide variety of technologies and systems to operate together seamlessly. New business models and partnerships will also be necessary for bundling insurance, infotainment, etc. along with EV charging for a new EV purchase. Ensuring that this complex ecosystem works in harmony is essential.
  3. Mass customization and personalization for end-users: By tracking data such as make and type of EV, location, type of nearby charging station and other data, ChargeCore on HOBS offers a personalized experience to customers which enhances their overall experience and makes them more likely to become repeat users of the system.

Bringing India’s first public electric vehicle charging network online with TCS ChargeCore on HOBS 7

The platform also offers a range of useful features to support an advanced and user-friendly EV charging network like, for example, a ‘zero-touch’ experience at unmanned, self-service charging stations. Real-time charging feedback, on-demand information on services available in nearby areas, and an interactive user rating system, where end-users can rate the services they have used to spur improvements to the network, adding to the solution’s appeal.

Bringing India’s first public charging system online

Supporting the Indian Government’s ‘National electric mobility mission’, enabled by ChargeCore on HOBS, Tata Power established the first set of Electric Vehicle charging stations in Mumbai, India’s financial capital, with 450 Pilot Run Charging Session and integrating 200 EV chargers with OCPP/OCPI (1.6) compliant API’s/web services. This has also resulted in reduced fuel expenses by a factor of 20, and EV adoption is now seamlessly extended to 5 more cities in India.

With its rich experience of working on EV charging for pioneering OEMs, decades of engineering experience with utilities, and digital prowess in using the next gen technologies like IoT, analytics, AI and blockchain, TCS acted as the prime services supplier for the end to end delivery of the solution, seamlessly managing the data flows and overall connectivity between enterprise systems and charging operations systems.

The lessons learnt during the successful implementation of the first phase will impact the roadmap planning for the mass roll out of EV charging infrastructure across the country, and TCS will also incorporate its learnings into the ongoing product development of the ChargeCore on HOBS solution. The ChargeCore on HOBS design, deployment and scalability is clearly aligned to help the wider industry meet the Indian Government’s roadmap of having 15% EVs on the roads in the next 5 years.

Top Stories

Seven lessons from 2020

Published

on

Seven lessons from 2020 8

Rebeca Ehrnrooth, Equilibrium Capital and CEMS Alumni Association President

 

Attending a New Year’s luncheon on 31 December 2019, we played a game that involved predicting the world in 2020. Some of the questions included: would Uber become profitable? Would the three-decade bond rally finally come to an end? Would the US hit a recession?

Unlike any of our predictions based on a traditional approach to business and predicting, we now know that 2020 became the year where business, professional and personal plans were turned upside down, reshaped and put-on hold. The proverbial black swan had arrived.

As revealed in a new CEMS Guide to Leadership in a Post-COVID-19 World, to which I contributed, the COVID-19 pandemic has exposed deficiencies in the 20th Century vision of leadership, giving a rare opportunity to question the status quo.

So, what are the main lessons from 2020?

  1. Humans are enormously adaptive.  This is not an extinction scenario. The world is getting used to dealing with global human disaster which may become a recurring event. Life continues guided by new parameters.

  1. No sector or country is immune to rapid change. Just as the leveraged finance and equity markets ground to a halt during the Global Financial Crisis, we have seen a disruption in the financial markets (including M&A) in 2020, including a significant redistribution of wealth between sectors; think tech vs airlines and the hospitality industry. When a market is disrupted it has secondary and tertiary effects such as less work for accountants, lawyers, financiers etc.

 

  1. Location is not as important anymore. The belief that finance staff need to be based in one of the financial capitals to be effective has been forever altered. Pursuing a career in finance from anywhere is becoming possible. However, it’s likely that over time, financial controls and human interaction will move the work model back towards the traditional office approach, as work is a critical sanctuary for people. While working from home may allow more time for family, chores and sports, it is mainly effective for people who already have their internal and external networks. For junior employees it presents a notable challenge as they may be forced to spend their formative years without a chance to really build their networks.

 

  1. Change is likely to be lasting. The opportunity for alternative finance and tech focused providers is enormous and 2020 will accelerate this shift. For example, many retail banks are providing rather poor customer service, blaming the pandemic. Even the most loyal customers will be heading elsewhere. For recent graduates and current students this is a major shift; future winners and key employers may not be names we are used to seeing in the headlines.

 

  1. There will be a spotlight on leaders with visionary strategy and understanding of the operations. 2020 showed many politicians and business leaders behaving like they were playing a game of snakes and ladders, rather than executing a thought-out strategy. The next wave of thoughtful leadership is urgently required.

 

  1. Collaboration leads to success. The definition of a pandemic is an infectious disease prevalent worldwide. A global problem requires a collaborative solution rather than each country and industry on their own. Quoting Steven Riley, professor of infectious disease dynamics at Imperial College London: “Once you have the knowledge and you share the knowledge, then you are able to take measures to push transmission much lower”. This principle is transferable to management education. In a world more complex than ever, investing in a degree is hard currency. Combined with the full global alumni network, corporate partners and schools, CEMS is capital that doesn’t depreciate.

  1. Resilience has become a watch word. Saint-Exupéry’s quote resonates with me: “If you want to build a ship, don’t drum up people to collect wood and don’t assign them tasks and work, but rather teach them to long for the endless immensity of the sea.” We are in a new paradigm – so prepare for the next change. For COVID-19, while we hope that the vaccine will soon upon us, the broader long-term positive challenge remains.
Continue Reading

Top Stories

Data after Brexit: How does the end of the transition affect GDPR?

Published

on

UK's Post Brexit productivity puzzle

By John Flynn, Principal Security Consultant at Conosco

The UK has officially left the European Union now that the transition period has ended on January 1st 2021. But this could raise issues with one of the biggest bugbears for many companies – the international transfer of personal data.

Businesses can relax, somewhat – GDPR, which took businesses months to get their heads around, is not being replaced. It will continue as the UK GDPR 2018, and will still be based on the criteria of the Data Protection Act of 2018. However, the UK will retain the right to change the UK GDPR as it sees fit in the future.

The main changes apply to those who receive data coming into the UK from Europe. Transfers from the UK to other countries can continue under existing arrangements.

We know it can be difficult to cut through the legal jargon, so we have simplified what you need to know to protect yourself and your data:

1 – Update your privacy notice

Most businesses do not have the correct clauses in place ahead of January 1st, potentially exposing their liability, should something happen to their data. All company privacy notices online will need to be updated to specifically state ‘UK GDPR’, as opposed to ‘EU GDPR’. You will also need standard contractual clauses in place, which cover both parties – those transferring and those receiving the data.

 The Information Commissioner’s Office (ICO) has a list of what needs to be included in the standard contractual clause here. The ICO will remain the UK regulator for data protection, regularly liaising with each EU member state.

This also applies to Multi Corporate Groups who operate in multiple countries, who need to update their documentation and privacy notice to expressly cover the data transfers.  The UK has applied for an adequacy assessment, which would negate the need for contractual clauses, however this has not yet been approved by the EU.

2 – Data privacy assessments

Any company which runs applications and software should always perform a Data Privacy Impact Assessment. This was also in the guidelines before, but these assessments are now more important for those who outsource their IT operations internationally.

For example, when using a service such as a cloud-based system, the company must be sure that its service provider adheres to UK GDPR and stores the data within the European Economic Area (EEA), or has a binding corporate agreement with the company, where data is stored outside of the EEA. You should also, as mentioned above, make sure that a contractual clause is in place.

3 – Review local legislation

Contracts should now have contractual clauses that specify the responsibilities of the data controller and the data processor. If you are receiving personal data from a country territory or sector covered by a European Commission adequacy decision, the sender of the data will need to consider how to comply with its local laws on international transfers. You should check local legislation and guidance in this case.

4 – Cyber Security health check

The ICO is increasing its capacity and efforts to crack down on data breaches, post-Brexit. Now is a great time for all companies to have a health check to understand their Information Security posture and GDPR compliance. Nobody wants to be caught handling data improperly and fined when it could have been prevented with education and training.

A gap analysis performed by an expert is money well-spent. It’s also a fact that companies that have cybersecurity and Information Security controls are not only able to better defend against attacks but are also far better placed to recover from an attack.

Looking forward

It’s important that all businesses – large and small – are properly preparing their data storage and transferring for the 1st January. ICO has been busy setting examples by fining large, high-profile companies for failing to keep millions of customers’ personal data safe.

It will continue to come down hard on the data breaches of personal identifiable information and special categories of data. The saying ‘prevention is better than a cure’ rings truer than ever this year, and you will thank yourself if you make the efforts to properly store your data now, and not when it’s too late.

Continue Reading

Top Stories

2020 reflections and 2021 outlook

Published

on

2020 reflections and 2021 outlook 9

By John Hunter, Head of Banking and Fiduciaries, Finance Isle of Man

Reflections on the most surreal year

The Covid-19 pandemic has completely changed the world as we knew it, resulting in catastrophic loss of life and fears of a downturn hang over global economies like a sword of Damocles. In the UK, the new strain has further exacerbated the situation. As I am sure many have already said we are living in what could be called the most surreal times. People have been trying to cope with this “new normal”, by changing their lifestyles and evolving behaviours.

The Isle of Man responded swiftly to the pandemic by closing its borders and enforcing social restrictions which everyone respected and adhered to. Socially and culturally the Island demonstrated all the good things that come from living on a relatively small Island where community still means so much.

The Isle of Man’s financial services sector adapted quickly, seamlessly transitioning to working from home. The banks too adopted flexible remote working practices and continued to support clients around the world helping them navigate the challenging situation and making the most of any opportunities that arose.

Although there is no substitute for face-to-face interactions, we all embraced web-conferencing platforms like Microsoft Teams and Zoom to stay connected with contacts around the world and build and nurture business relationships, whether it was with financial services firms or high net worth individuals looking to relocate to the Island.

Furthermore, a priority for the Isle of Man has been to reinvigorate the business and cultural ties with South Africa. In a normal world, we would have travelled to the country, held in-person meetings with businesses and industry representatives and talked about building on our wonderful historic ties. However, because of the scale and breadth of disruption we had to change all our plans! We hosted a virtual roadshow which comprised a series of webinars exploring why it has never been more important for South African businesses and individuals to choose the right jurisdiction for long term financial planning.

Looking ahead to the future

We are all hoping that the global rollout of vaccines will provide the pathway to some form of return to normality and all the things people are missing will be back. Like amidst all periods of immense turmoil, interesting, new possibilities have emerged such as the revolution in work culture and a renewed importance of being close to nature and green spaces is. And these possibilities can help reshape society for the better.

The global economic recovery and rebuild might seem further away in the current environment especially amidst the new lockdowns. But we are confident in the resilience of economies and are hopeful that different industrial sectors and governments working together would result in green shoots.

The financial services industry has an important role to play in getting the world economy back on its feet. It is a core component of the solution to continue facilitating the financing of corporates, as well as to develop sustainable finance and nurture digital technologies which have proven to be vital during the pandemic. The sector should continue its cooperation and collaboration with governments and regulators to ensure efficient capital flows and financial stability for businesses and individuals.

Banks too have a crucial role to play as they are instrumental to the effective transmission of monetary policies and stimulus packages. As mentioned in a report by EY: “Financial insecurity in the wake of COVID-19 will require banks to boost consumer confidence and help build a more resilient working world.”

We expect the Isle of Man’s financial services sector and banks to continue navigating the situation with resilience as they have been doing thus far and contributing to the global recovery process. Also, we truly hope this will be our busiest year ever (subject to our ability to travel), with an extensive global schedule of planned activity to promote the Island as an international financial centre of excellence and innovation. Personally, I had planned to be in South Africa for the British & Irish Lions tour, but regrettably, it might not take place and as such we will look forward to catching up with friends there as and when we can.

Conclusion

No doubt, there are significant challenges for the world ahead but as Albert Einstein said: “in the midst of every crisis lies great opportunity”. And it is this opportunity that we all need to work together to identify and make the most of. We are confident that in 2021 the Isle of Man will continue to support financial services businesses help their clients, employees, and the wider society through these surreal times. We are all in this together.

Continue Reading
Editorial & Advertiser disclosureOur website provides you with information, news, press releases, Opinion and advertorials on various financial products and services. This is not to be considered as financial advice and should be considered only for information purposes. We cannot guarantee the accuracy or applicability of any information provided with respect to your individual or personal circumstances. Please seek Professional advice from a qualified professional before making any financial decisions. We link to various third party websites, affiliate sales networks, and may link to our advertising partners websites. Though we are tied up with various advertising and affiliate networks, this does not affect our analysis or opinion. When you view or click on certain links available on our articles, our partners may compensate us for displaying the content to you, or make a purchase or fill a form. This will not incur any additional charges to you. To make things simpler for you to identity or distinguish sponsored articles or links, you may consider all articles or links hosted on our site as a partner endorsed link.

Call For Entries

Global Banking and Finance Review Awards Nominations 2021
2021 Awards now open. Click Here to Nominate

Latest Articles

How can we benefit from mandated e-invoicing? 10 How can we benefit from mandated e-invoicing? 11
Business2 hours ago

How can we benefit from mandated e-invoicing?

By Mark Stephens, the CEO of Blackstar Capital Electronic invoicing is at a tipping point. On the one hand, only...

World Tourism Organization (UNWTO) and Sommet Education launch Hospitality Challenge Pitch 12 World Tourism Organization (UNWTO) and Sommet Education launch Hospitality Challenge Pitch 13
Events2 hours ago

World Tourism Organization (UNWTO) and Sommet Education launch Hospitality Challenge Pitch

World Tourism Organization (UNWTO) and Sommet Education launch Hospitality Challenge Pitch – a series of online discussions focusing on revealing some of the winners...

Is MiFID II still fit for purpose in a post-COVID financial landscape? 14 Is MiFID II still fit for purpose in a post-COVID financial landscape? 15
Finance5 hours ago

Is MiFID II still fit for purpose in a post-COVID financial landscape?

By Martin Taylor, Deputy CEO and co-founder at Content Guru January 2nd, 2021 was the third anniversary of the implementation...

First of a kind Virtual Coffee Machine app with social meeting moments to support workforce wellbeing in a remote workplace 16 First of a kind Virtual Coffee Machine app with social meeting moments to support workforce wellbeing in a remote workplace 17
Technology7 hours ago

First of a kind Virtual Coffee Machine app with social meeting moments to support workforce wellbeing in a remote workplace

Powell Software’s first in a series of wellbeing technology innovations help remote employees socially connect with colleagues and keep the...

Most Video Content Created in the Summer Months, Finds Veritas Research Most Video Content Created in the Summer Months, Finds Veritas Research
Technology8 hours ago

Top 5 Ways To Lose Your Video Files

There are lots of reasons why you can lose video files in your system or device. While some of these...

FSS and India Post Payments Bank AePS Partnership Advances Financial Inclusion in India 19 FSS and India Post Payments Bank AePS Partnership Advances Financial Inclusion in India 20
Finance3 days ago

FSS and India Post Payments Bank AePS Partnership Advances Financial Inclusion in India

New Delhi, January 12th,2020: FSS (Financial Software and Systems), a leading global payment processor and provider of integrated payment products,...

Seven lessons from 2020 21 Seven lessons from 2020 22
Top Stories3 days ago

Seven lessons from 2020

Rebeca Ehrnrooth, Equilibrium Capital and CEMS Alumni Association President   Attending a New Year’s luncheon on 31 December 2019, we...

Over a quarter of Brits now have an account with a digital-only bank 23 Over a quarter of Brits now have an account with a digital-only bank 24
Banking3 days ago

Over a quarter of Brits now have an account with a digital-only bank

The number of Brits with a digital-only bank account has gone up by a percentage increase of 16% Almost 1...

Fintech M&A: the terrible teens? Fintech M&A: the terrible teens?
Business4 days ago

How fintech companies can facilitate continued growth

By Jackson Lee, VP Corporate Development from Colt Data Centre Services The fintech industry is rapidly growing and, in the...

gbaf1news gbaf1news
Technology4 days ago

BNP Paribas joins forces with Orange Business Services to deploy SD-WAN for 1,800 retail sites in France

Co-construction approach ensures business continuity during deployment BNP Paribas has chosen Orange Business Services to deploy an SD-WAN solution in...

Newsletters with Secrets & Analysis. Subscribe Now