Editorial & Advertiser Disclosure Global Banking And Finance Review is an independent publisher which offers News, information, Analysis, Opinion, Press Releases, Reviews, Research reports covering various economies, industries, products, services and companies. The content available on globalbankingandfinance.com is sourced by a mixture of different methods which is not limited to content produced and supplied by various staff writers, journalists, freelancers, individuals, organizations, companies, PR agencies Sponsored Posts etc. The information available on this website is purely for educational and informational purposes only. We cannot guarantee the accuracy or applicability of any of the information provided at globalbankingandfinance.com with respect to your individual or personal circumstances. Please seek professional advice from a qualified professional before making any financial decisions. Globalbankingandfinance.com also links to various third party websites and we cannot guarantee the accuracy or applicability of the information provided by third party websites. Links from various articles on our site to third party websites are a mixture of non-sponsored links and sponsored links. Only a very small fraction of the links which point to external websites are affiliate links. Some of the links which you may click on our website may link to various products and services from our partners who may compensate us if you buy a service or product or fill a form or install an app. This will not incur additional cost to you. A very few articles on our website are sponsored posts or paid advertorials. These are marked as sponsored posts at the bottom of each post. For avoidance of any doubts and to make it easier for you to differentiate sponsored or non-sponsored articles or links, you may consider all articles on our site or all links to external websites as sponsored . Please note that some of the services or products which we talk about carry a high level of risk and may not be suitable for everyone. These may be complex services or products and we request the readers to consider this purely from an educational standpoint. The information provided on this website is general in nature. Global Banking & Finance Review expressly disclaims any liability without any limitation which may arise directly or indirectly from the use of such information.


A powerful ATM network gives customers a positive experience

For banks, the availability of their automated teller machines is becoming more and more important – 85% of their customers now use them regularly. New self-service solutions must not only be implemented quickly and stably but must also be cost-efficient to run. With its ATM management service, Wincor Nixdorf assumes responsibility for the availability and performance of a bank’s entire ATM network.

ATM management
ATM management

Many banks are currently examining which IT projects they want to continue handling on their own and which they want to outsource. According to Pierre Audoin Consultants (PAC), banks’ budgets for IT services will grow by 5.3% in 2014 year on year, and global expenditure on outsourcing will even be up by 5.6%.

The scope of Wincor Nixdorf’s ATM management service extends from delivery, installation, maintenance and monitoring to operation. Via a remote connection, ATMs can quickly be put back into operation, preventive maintenance activities can be conducted, and software updates can be distributed. The basis for this is Wincor Nixdorf’s eServices Platform. All activities run through an automated process that is completely transparent, displayed in real time and summarized in specific reports.

The operations management solution for ATM networks goes one step further and includes complete systems management. Here, Wincor Nixdorf optimizes business processes at branches and also controls cash handling and all cash-based transactions. Compliance with current legal regulations and security requirements is ensured in all process stages.

In IT outsourcing projects, Wincor Nixdorf takes responsibility for decentralized IT at branches as well as for central IT functions such as data centers, servers, networks and workstations. The profitability of such complex environments can be increased significantly by bundling volumes, transparent service processes and harmonized governance models.

In its ATM management and outsourcing services, Wincor Nixdorf offers banks scalable solutions ranging from greater availability of their ATM networks to efficient operation of the complete IT infrastructure. This enables banks to reduce the cost of their ATM networks and to increase customer satisfaction.