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Home > Banking > ARE BANKS STILL OWNING THE CUSTOMER JOURNEY?

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ARE BANKS STILL OWNING THE CUSTOMER JOURNEY?

Published by Gbaf News

Posted on April 8, 2016

1 min read

Last updated: January 22, 2026

Image depicting UK banking challenges and IT outages - Global Banking & Finance Review — This image illustrates the ongoing challenges UK banks face with IT outages and the rise of challenger banks. It highlights the need for innovation in the banking sector - Global Banking & Finance Review.