Published by Jessica Weisman-Pitts
Posted on November 9, 2021
5 min readLast updated: January 28, 2026
The APAC BPO market is set to grow at an 11% CAGR from 2019 to 2029, driven by cost-efficiency and digital advancements amidst COVID-19 challenges.
Companies in the Business Process Outsourcing Market are facing issues in keeping their production facilities fully functional due to shortage of staff and resources amidst the COVID-19 (Coronavirus) outbreak. Get a hands-on over key drivers and threats to the Business Process Outsourcing Market to make your company future-ready post the pandemic. Avails out reports for exciting prices to learn new opportunities that companies can capitalize on during and after the Coronavirus crisis.
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Scarcity of resources, the high price of in-house teams, and cost-efficiency of outsourcing is set to bolster the growth of business process outsourcing market. The global business process outsourcing market will grow at an impressive 7.5% CAGR during the forecast period. The omnipresent need to cut costs and ensure the smooth running of secondary business functions is set to drive mass adoption of BPO services. Rapid advancement of IT infrastructure components such as servers, and storage is urging organizations to employ business process outsourcing management and ensure a competitive edge in their services. Front runners in the business process outsourcing market are innovating methods that reduce the time taken to onboard a client and subsequent execution.
Training and development activities are at peak in the business process outsourcing organizations on the back of increasing demand for advanced skill sets. Cloud computing, the Internet of Things (IoT), Machine Learning (ML), and Artificial Intelligence (AI) are emerging as the next phase of business process outsourcing. From hiring customer care executives to hiring a Chatbot development company, the business process outsourcing market is set for disruptive innovation that will help inculcate continued sustainability in business process outsourcing.
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Key Takeaways of Business Process Outsourcing Market Stud
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“Business process outsourcing has established itself as a viable alternative to conventional business strategies, where everything was controlled by the company. With surging adoption of collaborative workforces and communication software, market players must innovate products that cater to niche customer segments to leverage early adopter benefits.” -Says Fact.MR Analyst
Manufacturing Engineering Services- Key Revenue Pocket
Industry 4.0 technologies such as manufacturing engineering services (MES) is projected to garner increasing customer traction. Market players need to successfully differentiate their products by leveraging the manufacturing and marketing advantage of business process outsourcing. Pre-production planning, virtual execution, machining, tool design and fabrication, and welding are a few functions within the scope of manufacturing engineering services. BPO companies are innovating end-uses for emerging markets such as digital streaming, and delivery services. The competitive landscape will be shaped by early adopters of industry 4.0 technologies and seamless execution of business processes.
Read More Trending and Similar Reports from Fact.MR – https://www.globenewswire.com/en/news-release/2020/03/25/2006303/0/en/Hyperspectral-Imaging-Market-to-be-Driven-by-Application-in-Forestry-and-Agriculture-East-Asia-Emerging-Highly-Lucrative-Says-a-New-Fact-MR-Study.html
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The article discusses the growth forecast of the APAC Business Process Outsourcing market from 2019 to 2029.
How is COVID-19 impacting the BPO market? The pandemic is causing staffing and resource shortages in the BPO sector.
Which region leads the BPO market? North America leads with over 60% market share.
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