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US Safety Regulator Opens Recall Query Into Over 27,000 Polestar 2 Vehicles
Published by Global Banking & Finance Review®
Posted on July 11, 2025
2 min readLast updated: January 23, 2026
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NHTSA is investigating a recall of 27,816 Polestar 2 vehicles due to persistent rear-view camera issues despite a prior software update.
NHTSA Launches Recall Investigation for Over 27,000 Polestar 2 EVs
(Reuters) -The U.S. National Highway Traffic Safety Administration said on Friday it had opened a recall query covering 27,816 of Sweden-based EV maker Polestar's Polestar 2 vehicles over a loss of rear-view camera image.
A recall query is an investigation opened by safety regulators when a remedy to solve an issue appears inadequate.
The NHTSA said Polestar had in June last year recalled certain 2021 to 2024 Polestar 2 vehicles over issues with the rear-view camera relating to limited visualization, becoming inoperable, or incorrect functioning in reverse gear.
Polestar had proposed to remedy this condition via a software update, minimizing a graphical rendering limitation by shortening the retry times of the camera streams, as well as removing the rendering of the map in the driver display during reversing.
However, the NHTSA has received 109 complaints for earlier rear-view camera failures persisting even after the recall remedy was completed.
In July, the Office of Defects Investigation (ODI) discussed the complaints with Polestar, which confirmed that its software update did not correct the original issue.
The ODI has opened the recall query to evaluate whether Polestar's earlier remedy was adequate.
Polestar did not immediately respond to a Reuters request for comment.
Demand for Polestar's EVs has been weighed down in several markets by high interest rates, inflation and availability of more affordable hybrid or gas-powered options.
However, demand for the company's EVs has remained resilient in Europe due to offers and discounts.
(Reporting by Arsheeya Bajwa in Bengaluru; Editing by Tasim Zahid and Maju Samuel)
Key Takeaways
- •NHTSA investigates Polestar 2 recall for camera issues.
- •27,816 vehicles affected by rear-view camera failures.
- •Software update failed to resolve the original issue.
- •Polestar's EV demand impacted by economic factors.
- •European market shows resilience for Polestar EVs.
Frequently Asked Questions about US safety regulator opens recall query into over 27,000 Polestar 2 vehicles
1What prompted the NHTSA to open a recall query for Polestar 2 vehicles?
The NHTSA opened a recall query due to 109 complaints regarding rear-view camera failures that persisted even after a previous remedy was implemented.
2What was Polestar's proposed solution for the rear-view camera issue?
Polestar proposed a software update to remedy the rear-view camera issues by minimizing graphical rendering limitations and shortening retry times of the camera streams.
3How has demand for Polestar's EVs been affected in different markets?
Demand for Polestar's EVs has been negatively impacted in several markets by high interest rates and inflation, while remaining resilient in Europe due to offers and discounts.
4What issues were reported regarding the rear-view camera in Polestar 2 vehicles?
The reported issues included limited visualization, the camera becoming inoperable, or incorrect rendering, leading to safety concerns.
5Did Polestar respond to the NHTSA's request for comment?
Polestar did not immediately respond to a Reuters request for comment regarding the recall query.
