Published by Global Banking & Finance Review®
Posted on May 21, 2025
1 min readLast updated: January 23, 2026
Add as preferred source on GoogleM&S CEO cites human error for a costly cyber attack but does not confirm ransom payment. The incident underscores retail security challenges.
LONDON (Reuters) -The chief executive of Marks & Spencer said on Wednesday he could not comment on whether the retailer had paid a ransom in a cyber attack which has cost it about 300 million pounds ($402.39 million) and which he said was the result of "human error".
($1 = 0.7455 pounds)
(Reporting by James Davey and Paul Sandle, writing by Sarah Young, editing by Catarina Demony)
The CEO stated that the cyber attack was a result of human error.
The CEO declined to comment on whether the retailer had paid a ransom.
The cyber attack has cost Marks & Spencer about 300 million pounds.
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