Published by Global Banking & Finance Review®
Posted on July 10, 2025
2 min readLast updated: January 23, 2026
Add as preferred source on GoogleAn Italian judge orders Glovo to discuss heat risks with unions, focusing on courier safety during heatwaves. Glovo's compensation policy under criticism.
MILAN (Reuters) -A judge in Milan has ordered the Italian arm of Spanish online delivery company Glovo to hold talks with unions about the specific health and safety risks faced by freelance couriers working in high temperatures in Italy, a court document shows.
The ruling, dated July 8 and reviewed by Reuters, came in response to an urgent request from the Nidil Cgil union as part of a broader legal case concerning Glovo's safety policies for its 7,000 delivery workers in Italy.
An Italian spokesperson for Glovo said the company had been in a dialogue with unions for a while over heat-related issues, without giving details.
Judge Antonio Lombardi told Glovo to immediately hold talks with a union representative in charge of workers' health and safety over specific risks arising from heatwaves, taking into account age, gender and maternity status.
The order was issued under a fast-track procedure "given the high temperatures recorded due to the recent heatwaves, which have a particularly negative impact on the health and safety of riders", the ruling said.
Glovo has been under fire in Italy over a bonus, worth just a few euro cents per delivery and rising in step with temperatures, to compensate riders working during extreme heat. The company suspended the award after criticism from unions and politicians.
Italy, like much of Europe, experienced heatwave conditions last week, with temperatures topping 35 degrees Celsius (95 degrees Fahrenheit).
Glovo's owner, Delivery Hero, last year increased provisions related to the legal status of its riders in Italy to cover social security contributions, interest and fines that Italian authorities may claim from Glovo for the period from 2016 until the end of 2024.
(Reporting by Elvira PollinaEditing by Mark Potter)
The judge ordered Glovo to hold talks with unions about the specific health and safety risks faced by freelance couriers due to heatwaves.
The order was issued under a fast-track procedure due to high temperatures recorded from recent heatwaves, which negatively impact the health and safety of riders.
Glovo has been criticized for offering a bonus worth just a few euro cents per delivery that increases with temperatures to compensate riders working in extreme heat.
Glovo has approximately 7,000 freelance couriers operating in Italy.
Delivery Hero increased provisions related to the legal status of its riders in Italy to cover social security contributions, interest, and fines that may arise.
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