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    1. Home
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    3. >Stellantis detects breach at third-party provider for North American customers
    Headlines

    Stellantis Detects Breach at Third-Party Provider for North American Customers

    Published by Global Banking & Finance Review®

    Posted on September 21, 2025

    1 min read

    Last updated: January 21, 2026

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    Tags:customerscybersecuritydata breachesfinancial servicesinsurance

    Quick Summary

    Stellantis identified a data breach at a third-party provider affecting North American customers, exposing basic contact info but not financial data.

    Stellantis Uncovers Data Breach at Third-Party Service Provider

    Overview of the Data Breach

    (Reuters) -Stellantis detected unauthorized access to a third-party service provider's platform that supports its North American customer service operations, the company said in a statement on Sunday.

    Details of the Incident

    The automaker said the incident, which is under investigation, exposed only basic contact information and did not involve financial details or sensitive personal data. Stellantis did not specify how many customers were affected.

    Response and Customer Notification

    "Upon discovery, we immediately activated our incident response protocols ... and are directly informing affected customers," the Chrysler parent said in the statement.

    Industry Context and Implications

    It said it had notified authorities and urged customers to be alert to possible phishing attempts.

    Automakers worldwide have reported a spate of cyber and data breaches in recent months, as increasingly sophisticated threat actors disrupt operations and compromise sensitive data.

    Earlier this month, British luxury carmaker Jaguar Land Rover said that its retail and production activities were "severely disrupted" following a cybersecurity incident, forcing its factories to stay shut until September 24.

    (Reporting by Surbhi Misra in Bengaluru; Editing by Muralikumar Anantharaman and Kim Coghill)

    Table of Contents

    • Overview of the Data Breach
    • Details of the Incident
    • Response and Customer Notification
    • Industry Context and Implications

    Key Takeaways

    • •Stellantis discovered a data breach at a third-party provider.
    • •The breach affected North American customer service operations.
    • •Only basic contact information was exposed.
    • •Financial and sensitive data were not compromised.
    • •Customers are advised to watch for phishing attempts.

    Frequently Asked Questions about Stellantis detects breach at third-party provider for North American customers

    1What type of information was exposed in the breach?

    The breach exposed only basic contact information and did not involve financial details or sensitive personal data.

    2What actions did Stellantis take upon discovering the breach?

    Stellantis activated its incident response protocols and is directly informing affected customers.

    3What should customers be cautious about following the breach?

    Customers are urged to be alert to possible phishing attempts following the breach.

    4How have other automakers been affected by cybersecurity incidents?

    Automakers worldwide have reported a spate of cyber and data breaches, with incidents disrupting operations and compromising sensitive data.

    5Which other company recently faced a cybersecurity incident?

    Earlier this month, Jaguar Land Rover reported severe disruptions to its retail and production activities due to a cybersecurity incident.

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