Finance
Hong Kong investigates Louis Vuitton data leak affecting 419,000 customers
Published by Global Banking & Finance Review®
Posted on July 21, 2025
2 min readLast updated: January 22, 2026
Quick Summary
Hong Kong is investigating a data breach at Louis Vuitton affecting 419,000 customers, with personal data exposed but no payment information compromised.
Hong Kong investigates Louis Vuitton data leak affecting 419,000 customers
HONG KONG (Reuters) -Hong Kong's privacy watchdog said on Monday it was investigating a data leak affecting about 419,000 customers at Louis Vuitton, as the brand grapples with a series of breaches in several countries.
Leaked information included names, passport details, addresses and email addresses as well as phone numbers, shopping history and product preferences, Hong Kong's Office of the Privacy Commissioner for Personal Data said.
No payment information was affected, Louis Vuitton - the main brand of luxury giant LVMH - said in an e-mailed statement.
It had discovered an unauthorised party had accessed some client data and it was now working with "the relevant regulators and affected clients," the company added.
The Hong Kong watchdog said it had also launched an investigation into Louis Vuitton Hong Kong, including whether there had been delays in notifying authorities.
It said the French head office had found suspicious activities on its computer system on June 13, discovered Hong Kong customers were affected on July 2, and then reported the breach to the watchdog on July 17.
The luxury group reported similar breaches in its operations in South Korea and Britain earlier this month.
(Reporting by Farah Master; additional reporting by Tassilo Hummel in Paris, Editing by Christian Schmollinger and Andrew Heavens)
Key Takeaways
- •Hong Kong is investigating a data leak at Louis Vuitton.
- •The breach affected 419,000 customers' personal information.
- •No payment data was compromised in the leak.
- •Louis Vuitton is cooperating with regulators and clients.
- •Similar breaches occurred in South Korea and Britain.
Frequently Asked Questions about Hong Kong investigates Louis Vuitton data leak affecting 419,000 customers
1What information was leaked in the Louis Vuitton data breach?
The leaked information included names, passport details, addresses, email addresses, phone numbers, shopping history, and product preferences.
2How many customers were affected by the data leak?
Approximately 419,000 customers were affected by the data leak at Louis Vuitton.
3What actions is Louis Vuitton taking in response to the breach?
Louis Vuitton is working with relevant regulators and affected clients following the unauthorized access to client data.
4When did Louis Vuitton discover the suspicious activities?
Louis Vuitton's French head office found suspicious activities on its computer system on June 13 and discovered that Hong Kong customers were affected on July 2.
5Has Louis Vuitton experienced similar breaches elsewhere?
Yes, the luxury group reported similar breaches in its operations in South Korea and Britain earlier this month.
