Finance
Just Eat to lay off around 450 employees, partly automating operations
Published by Global Banking and Finance Review
Posted on September 25, 2025
1 min readLast updated: January 21, 2026
Global Banking and Finance Review
Company
Published by Global Banking and Finance Review
Posted on September 25, 2025
1 min readLast updated: January 21, 2026
Just Eat Takeaway will lay off 450 employees as it integrates automation and AI, affecting less than 5% of its workforce across various countries.
By Alban Kacher
(Reuters) -Europe's biggest food delivery company by revenue, Just Eat Takeaway, will reduce its workforce by around 450 as part of a review of its cost base and operations, a company spokesperson told Reuters on Thursday.
The cuts will affect employees across several functions and countries, including customer service and sales administration, the group said.
Just Eat is integrating automation and artificial intelligence into its operations, including transitioning manual customer service tasks to automated systems, it said.
The measures will impact less than 5% of the group's total workforce, the spokesperson said.
In July, Just Eat's German branch, Lieferando, also announced plans to cut about 2,000 courier jobs in Germany from the end of this year.
(Reporting by Alban Kacher; Editing by Elaine Hardcastle and Louise Heavens)
Automation refers to the use of technology to perform tasks without human intervention, often to increase efficiency and reduce costs.
Workforce reduction is the process of decreasing the number of employees in a company, often due to restructuring or cost-saving measures.
Artificial intelligence (AI) is the simulation of human intelligence processes by machines, especially computer systems, to perform tasks such as learning and problem-solving.
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